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Licensed Insurance Counselor Jobs (NOW HIRING)

Public Storage

Tenant Insurance Specialist

Frisco, TX · On-site

The ideal candidate is a licensed insurance professional with strong customer service, account ... Professional insurance designation preferred, with Certified Insurance Counselor (CIC) strongly ...

Hawthorne Foundation, Inc.

DayHab Counselor

Hawthorne, NY · On-site

$16.57 - $20.81/hr

... license * Strong command of verbal and written communication (English) * Approval, without restrictions, by the facility's insurance * Counselor * Responsible for implantation and collection of data ...

Arrowleaf

Counselor/ Therapist (Crisis Worker)

Golconda, IL · On-site

$42K - $60K/yr

... license and proof of vehicle liability insurance. Counselor (Crisis Worker) Job duties include, but are not limited to: * Crisis response on a call-in basis, primarily nights and weekends with some ...

Arrowleaf

Counselor/ Therapist (Crisis Worker)

Anna, IL · On-site

$42K - $60K/yr

... license and proof of vehicle liability insurance. Counselor (Crisis Worker) Job duties include, but are not limited to: * Crisis response on a call-in basis, primarily nights and weekends with some ...

Arrowleaf

Counselor/ Therapist (Crisis Worker)

Cairo, IL · On-site

$42K - $60K/yr

... license and proof of vehicle liability insurance. Counselor (Crisis Worker) Job duties include, but are not limited to: * Crisis response on a call-in basis, primarily nights and weekends with some ...

Arrowleaf

Counselor/ Therapist (Crisis Worker)

Vienna, IL · On-site

$42K - $60K/yr

... license and proof of vehicle liability insurance. Counselor (Crisis Worker) Job duties include, but are not limited to: * Crisis response on a call-in basis, primarily nights and weekends with some ...

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All JobsFinance and Insurance JobsInsurance JobsLicensed Insurance Counselor Jobs

Licensed Insurance Counselor information

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$35K

$71.9K

$114K

How much do licensed insurance counselor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for licensed insurance counselor in the United States is $71,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a licensed insurance counselor?

A Licensed Insurance Counselor is a professional who has obtained a state-issued license to provide expert advice on insurance policies and coverage options. They help individuals and businesses assess their insurance needs, interpret policy details, and make informed decisions about purchasing or adjusting coverage. In addition to offering guidance, they may also assist with claims, compliance, and regulatory issues. Their expertise is valuable for navigating complex insurance products and ensuring clients have appropriate protection.

How does a licensed insurance counselor typically collaborate with clients and other professionals to develop suitable insurance solutions?

A Licensed Insurance Counselor regularly works one-on-one with clients to assess their unique insurance needs, explain policy options, and recommend tailored coverage. In addition to client consultations, they often collaborate with underwriters, claims adjusters, and other agents to ensure clients receive comprehensive and accurate service. Effective communication and relationship-building skills are crucial, as counselors must balance client advocacy with compliance and industry standards. Team meetings, ongoing training, and case discussions are also common parts of the work environment, supporting both individual and team success.

What are the key skills and qualifications needed to thrive as a licensed insurance counselor, and why are they important?

To thrive as a Licensed Insurance Counselor, you need a thorough understanding of insurance products, state licensing, and strong analytical skills. Familiarity with CRM software, digital quoting systems, and holding relevant state certifications or licenses is typically required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build client trust and tailor coverage recommendations. These competencies ensure clients receive accurate guidance and foster long-term relationships in a highly regulated industry.

What is the difference between Licensed Insurance Counselor vs Insurance Agent?

AspectLicensed Insurance CounselorInsurance Agent
CredentialsState licensing, insurance-specific examsState licensing, insurance-specific exams
Work EnvironmentInsurance agencies, client offices, insurance companiesInsurance agencies, client offices, independent or captive agencies
Employer & Industry UsageInsurance companies, agencies, financial institutionsInsurance agencies, brokerages, independent agencies
Primary FocusProviding insurance advice, policy review, client educationSelling insurance policies, client acquisition, policy placement

While both Licensed Insurance Counselors and Insurance Agents require state licensing and work within the insurance industry, Licensed Insurance Counselors primarily focus on advising clients, reviewing policies, and providing education. Insurance Agents mainly concentrate on selling policies and acquiring clients. The roles often overlap but serve different functions within the insurance ecosystem.

More about Licensed Insurance Counselor jobs

What cities are hiring for Licensed Insurance Counselor jobs?

Cities with the most Licensed Insurance Counselor job openings:

What states have the most Licensed Insurance Counselor jobs?

States with the most job openings for Licensed Insurance Counselor jobs include:

What job categories do people searching Licensed Insurance Counselor jobs look for?

The top searched job categories for Licensed Insurance Counselor jobs are:

Licensed Insurance Counselor jobs near you
Infographic showing various Licensed Insurance Counselor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $71,915 per year, or $34.6 per hour.

Tenant Insurance Specialist

Public Storage

Frisco, TX • On-site

Full-time

Posted 27 days ago

Public Storage rating

6.9

Company rating: 6.9 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

5th of 29 rated removal and storage companies

Job description

Company Description
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.
We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.
Public Storage is the nation's leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.
Job Description
The Tenant Insurance Specialist serves as a key resource for customers, brokers, insurance partners, and internal stakeholders participating in the Orange Door Storage Insurance Program. This position is responsible for handling inbound calls and emails related to insurance coverage, billing, claims, policy maintenance, and account support while also serving as a subject matter expert on tenant insurance program operations.
The ideal candidate is a licensed insurance professional with strong customer service, account management or broker support experience. The candidate should have direct experience with 1st party property or inland marine insurance policies and claims. This individual will help deliver an exceptional customer experience while ensuring the accurate administration and ongoing success of the tenant insurance program.
Key Responsibilities
Customer Service & Insurance Support
  • Respond to inbound customer calls and emails regarding insurance coverage, billing, enrollments, policy changes, cancellations, reinstatements, and claims inquiries.
  • Educate customers on coverage provisions, program benefits, exclusions, and insurance requirements.
  • Resolve customer concerns professionally and efficiently while maintaining high service standards.
  • Document customer interactions and account activity accurately within company systems.
  • Assist customers with claims reporting procedures and coordinate follow-up communications as needed.
  • Serve as a liaison between customers and insurance partners to ensure timely resolution of inquiries.

Tenant Insurance Program Support
  • Support day-to-day administration of the Orange Door Storage Insurance Program.
  • Review insurance documentation and maintain accurate customer and policy records.
  • Assist with coverage verification, policy servicing, compliance monitoring, and reporting activities.
  • Support audits, operational reviews, and process improvement initiatives.
  • Help identify opportunities to improve customer experience and program performance. Provide account servicing support and maintain strong working relationships with internal and external stakeholders.
  • Assist with special projects and business initiatives related to the tenant insurance program.

Qualifications
  • Active Property & Casualty Insurance License or Limited Lines Property & Casualty License in good standing.
  • Minimum of 2 years of insurance customer service, agency, brokerage, carrier, or account management experience.
  • Experience handling inbound customer communications in a service-focused environment.
  • Strong understanding of Inland Marine or 1st party property insurance, policy administration, and claims processes.
  • Excellent verbal and written communication skills.
  • Strong organizational, problem-solving, and customer relationship management abilities.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.

Preferred Qualifications
  • Experience in an insurance agency, brokerage, carrier, or third-party administrator environment.
  • Experience supporting tenant insurance, renters insurance, personal property insurance, or similar products.
  • Broker service, account management, or carrier relationship experience.
  • Bachelor's degree in Business, Insurance, Risk Management, or a related field.
  • Professional insurance designation preferred, with Certified Insurance Counselor (CIC) strongly preferred.

Core Competencies
  • Customer Service Excellence
  • Insurance Knowledge
  • Account Management
  • Claims Support
  • Coverage Interpretation

Additional Information
Workplace
  • One of our values pillars is to work as One Team and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**

What Public Storage employees say

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About Public Storage

Sourced by ZipRecruiter

Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1972

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