Library Jobs in Chicopee, MA (NOW HIRING)

Librarian 1: Adult Services Librarian (Programming and Marketing)

NATURE OF WORK

SUMMARY: Under the supervision of the Coordinator of Adult Services, the Adult Services Librarian interprets user needs; helps in materials selection; and provides reference, readers' advisory, referral services and assistance with technology to patrons. In addition, this individual may be assigned primary responsibility for the department's programming, marketing, interlibrary loan, special collection, makerspace, library or things, or other initiatives as they arise. The Adult Services Librarian serves as a member of the Library's professional staff, making recommendations for policies, procedures, and services, and seeking budgetary support for the department. The Adult Services Librarian is assigned a schedule including evenings and weekends as necessary for appropriate delivery of public services. The position requires the use of independent judgment, initiative, maturity, observation, and communication skills.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS

• Provides a full range of information services to the public, including reference, reader’s/media advisory, assistance with library technology and online resources, and other public services as needed, in person, by phone, and online, while ensuring that each library user receives the highest possible standard of customer service.
• Develops and conducts programming for library users. Administers multiple programs per week for which objectives and general procedures have been established or outlined.
• Maintains a programming budget. Negotiates with presenters, writes contract, collects invoices and w9s and works with the Business Office to coordinate payment.
• Works with community to schedule, plan and install exhibits in display cases and galleries throughout the Library.
• Works in conjunction with the Children’s and Young Adult department to plan and implement an annual summer reading program.
• Develops, weeds, and maintains print, electronic, and multimedia collections within budgetary guidelines.
• Fosters a love of reading through engaging displays, curated lists, and reader's advisory assistance.
• Advertises for programs using print and electronic means. Prepares posters and graphics using computer design programs. Writes program descriptions, creates graphics and other marketing materials as necessary.
• Post on social networks maintained by the Library in order to help promote Library programs and services.
• Consults with and plans programs with librarians from other local public libraries.
• Attends statewide and regional library programs relating to adult services sponsored by the Connecticut State Library, the Connecticut Library Consortium, the Connecticut Library Association and other agencies.
• Plans for and develops outreach programs.
• Recruits and supervises volunteers.
• Gathers statistics on programming, reference questions, makerspace usage, and more as needed. Uses statistics and patron feedback to evaluate decisions surrounding collection development and programming.
• Provides feedback to section head on policies, procedures, and long-term planning for the department.
• Receives oral or written instructions from supervisor.
• Organizes work according to established procedures.
• Performs clerical or technical tasks in various units as assigned.
• Provides exemplary customer service to library users.
• Maintains familiarity with library policies and procedures. Enforces library policies as needed.
• Assists library patrons in the use of library materials.
• Performs cataloging tasks including new item record creation, item record modification, and rapid update.
• Registers patrons for programs.
• Assists with fulfillment / interlibrary loan services.
• Makes and monitors room reservations as needed. Assists patrons using the spaces as needed.
• Creates curated themed book displays and maintains end caps.

OTHER JOB FUNCTIONS

• Utilizes SWPL’s integrated library system software and public catalog website at a high competency.
• Relieves other employees as directed by supervisor, including responsibility for a unit in the temporary absence of a professional librarian.
• Receives and responds to general information requests by telephone or in writing.
• Makes minor repairs to books, documents, periodicals, and materials as needed.
• Checks in orders received and distributes items to relevant departments as necessary.
• Monitors supplies for reordering.
• Makes suggestions regarding the purchase of equipment, and supplies needed for the maintenance of the collection.
• Actively pursues professional growth opportunities, including keeping current of new library trends through readings and workshops. Maintains knowledge of library services and changes within the industry.
• Performs related work and assists with special projects as required.
• Performs basic circulation and cataloging procedures.
• Manages the behavior of patrons to maintain a positive, safe, and useful space for patrons.
• Operates and maintains library equipment; trains the public and troubleshoots as needed.
• Opens and closes building. Responds to emergency building issues.
• Creates printed graphics to post in library on doors, front entrance board and Friends Room case.
• Keeps aware of other related resources available in the area and utilizes opportunities for collaborations, partnerships and referrals.