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Library Technology Assistant Jobs in Florida (NOW HIRING)

Assistant Librarians are responsible for helping the librarian with acquiring, organizing, managing ... technology teaching experience work with faculty developing assignments involving library research ...

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Library Technology Assistant information

What is a library technology assistant?

Library Technology Assistants are support staff who help manage and maintain the technological resources within a library. Their duties often include assisting patrons with computers and other digital devices, troubleshooting software and hardware issues, and helping with the use of library databases and digital catalog systems. They may also support library staff in implementing new technologies and provide basic training to users. The role requires strong technical skills, customer service abilities, and familiarity with library operations.

What does a library technology assistant do?

A Library Technology Assistant plays a crucial role in helping both staff and patrons navigate digital resources, troubleshoot technology issues, and learn to use library equipment such as computers, printers, and self-checkout stations. On a typical day, they may assist with setting up audio-visual equipment for events, updating the library’s website, or providing one-on-one tech help for patrons. This position often requires strong communication skills and patience, as well as the ability to quickly learn new software and technologies that the library adopts. Collaborating closely with librarians and IT staff, Library Technology Assistants ensure that digital services run smoothly and that users have positive experiences accessing library technology.

What are the key skills and qualifications needed to thrive as a library technology assistant?

To thrive as a Library Technology Assistant, you need strong computer literacy, knowledge of library science basics, and at least an associate degree or relevant certification. Familiarity with integrated library systems (ILS), digital cataloging tools, and troubleshooting hardware and software is typically required. Excellent customer service, attention to detail, and problem-solving abilities help you assist patrons and manage technology-related issues effectively. These skills ensure the smooth operation of digital resources and enhance the overall user experience in a modern library environment.

How to become a library technology assistant with no experience?

To become a library technology assistant with no experience, focus on developing basic computer skills, familiarity with library management software, and customer service abilities. Gaining relevant certifications or completing short courses in library technology or information systems can also improve your chances, and some positions may offer on-the-job training.

What degree do I need to be a library technology assistant?

A library technology assistant typically needs at least a high school diploma or equivalent; however, some positions may require an associate's degree or postsecondary certificate in library science, information technology, or a related field. Relevant skills include familiarity with library management systems and basic technical troubleshooting.

What qualifications do you need for a library technology assistant?

A library technology assistant typically needs a high school diploma or equivalent, along with basic computer skills and familiarity with library management systems or digital resources. Some positions may require knowledge of specific software, troubleshooting skills, or certifications in information technology. Relevant experience or coursework in library science or information technology can be beneficial.

What cities in Florida are hiring for Library Technology Assistant jobs?

Cities in Florida with the most Library Technology Assistant job openings:

Library Assistant 3 - Evening and Weekend Access Services & 3D Assistant

Gainesville, FL • On-site

University of Florida
Colleges, Universities, and Professional Schools • 5 - 10K employees

$17.23/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Key responsibilities

  • Supervises circulation desk and library operations, providing customer service and assistance with research tools and circulation functions.

  • Coordinates building operations during evening and weekend shifts, including responding to emergencies, managing building security, and reporting issues.

  • Maintains, troubleshoots, and manages 3D printers and related inventory, and supports organizing and processing 3D printing requests.


University Of Florida rating

7.2

Company rating: 7.2 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

391st of 633 rated colleges and universities


Job description

Library Assistant 3 - Evening and Weekend Access Services & 3D Assistant
Job no: 541100
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Libraries/Museums, Office/Administrative/Fiscal Support
Department:55050100 - LB-MARSTON SCI LIB CHAIR
Classification Title:Library Assistant 3
Classification Minimum Requirements:
High School diploma or equivalent and three years of library, or relevant experience; or an associate degree and one year of relevant experience; or any equivalent combination of experience, training and/or education.
Job Description:
PLEASE NOTE: The normal work schedule is Sunday through Thursday, and the hours fluctuate during the semester.
JOB SUMMARY
The Marston Science Library Access Services Assistant functions as a team member of the Marston Science Library Access Services Unit to provide excellent customer service to library patrons throughout scheduled evenings and weekends. Primary duties include providing supervisory level desk coverage at the MSL Service Desk, preservation support, building operations coordination, processing MSL Item Needed Requests and ILL items, and assisting with 3D printing services. Regular working hours for this position are Sunday through Thursday. Sunday hours are 4:00pm-1:00am (with one hour lunch break) Monday-Thursday hours are 1:00pm to 10:00pm (with one hour lunch break) for a total of 40 hours per week. May be required to vary work hours, especially when the library has extended operating hours and during intersession periods.
RESPONSIBILITIES
MSL Service Desk - Circulation Supervision
  • Works and supervises circulation desk and library operations, maintaining daily presence at circulation desk during assigned shifts.
  • Provides a high level of customer service to all groups of patrons, including answering questions, providing information/data, and solving problems.
  • Provides assistance with a variety of research tools.
  • Provides tactful and timely assistance with patron inquiries by telephone, email, and in person interaction.
  • Assists patrons in all ILS circulation functions.
  • Loans and returns library items and course reserve materials.
  • Indirectly supervises student workers during assigned desk shifts, including training, coaching, and communication of policies, providing feedback on their training and performance to the Daytime Operations Manager.
  • Creates temporary Gatorlink Guest Accounts.
  • Consults and advises patrons with questions about the Ares course reserve process.
  • Answers directional, circulation, and basic reference questions, referring when necessary.
  • Assists patrons with printers/scanners and other technology within the library as appropriate.
  • Consults with patrons regarding tools and technology-related questions associated with the equipment that is circulated at the service desk (e.g. iPads, charging cables, adapters, technology and tool library items, etc.).
  • Assists patrons with reservation system for study rooms and specialized equipment.
  • Provides backup service desk coverage and support when other staff members are absent.
  • Covers additional shifts during exam periods when the library offers extended hours.

Building Operations
  • Responsible for the service desk and building operations during desk shifts in the evenings and on Sundays.
  • Coordinates closing and securing the building with evening student workers and security guard as needed.
  • Maintains knowledge of an extensive body of rules, procedures, and operations requiring extended training and/or experience to use in decision making and problem solving.
  • Responds to emergencies and building issues that arise during weekend/evening shifts using independent judgment on each situation and develops plans of action.
  • Communicates necessary building information/issues that arise to supervisor and/or other MSL staff. Reports immediate building issues to UF Facilities.
  • Documents incidents via the Library Incident Report system.
  • Monitors exit gate alarms as patrons enter/exit the building.

3D Printing
  • Maintaining, troubleshooting, and repairing 3D printers.
  • Consulting on higher-level 3D printing requests, as delegated by the Makerspace Manager.
  • Organizing and keeping inventory of 3D printer supplies, materials, tools, and accessories.
  • Suggesting relevant items for purchase to the Makerspace Manager and consulting patrons on purchasing options
  • Contributing to write-ups for the website.
  • Logging stats in LibApps.

Organizing 3D print workflow, including slicing STL files, monitoring payments, supervising prints, and managing digital file organization.
Inventory Management and Access Services Support
  • Runs monthly trace request reports and completes searches on missing items.
  • Processes ILL and hold requests for items needed by patrons.
  • Processes MSL Item Needed Requests. This involves receiving requests, searching the library catalog, checking the shelves, updating records, and corresponding with patrons concerning their requests via email, telephone, and in person. This person also maintains all records involving these requests.
  • Identifies items that are damaged and in need of repair and works with the Preservation Department to coordinate repairs.
  • Makes replacement call number labels for items
  • Monitors and reports circulating technology issues to the Circulating Technology and Collections Supervisor.
  • Sorts the MSL mail and checks in items in transit from other libraries.
  • Assists with special projects, including collections projects.
  • Monitors and troubleshoots issues with public computers/printers/scanners, and reports issues via the appropriate IT ticket system.

Research Support
  • Provides research assistance in the evenings and on weekends on the MSL Service Desk. Assists users with basic research resources and methods, use of print and electronic resources, and online catalogs; provides appropriate referral to area and subject specialists, when necessary.
  • Holds regular shifts for UF's Ask-A-Librarian chat reference service and other non-traditional research services.
  • Assists patrons with locating library materials and use of library equipment.

Other Duties
  • Participates in special projects and performs other duties as assigned.
  • Attends meetings and serves on committees as appointed.
  • Participates in staff development opportunities as appropriate.

Expected Salary:
$17.23 minimum salary; The Smathers Libraries offer a salary commensurate with experience and credentials.
The University of Florida offers a competitive benefits package including health, retirement, paid time off, discount programs, professional development and worklife support. Learn more.
Required Qualifications:
High School diploma or equivalent and three years of library, or relevant experience; or an associate degree and one year of relevant experience; or any equivalent combination of experience, training and/or education.
Preferred:
  • Excellent customer service skills; ability to interact with all library clientele and co-workers in a professional manner.
  • Strong oral and written communication skills.
  • Punctual, reliable, and capable of working independently once trained.
  • Ability to interact and collaborate effectively and professionally with colleagues to accomplish goals.
  • Flexibility, and ability to adapt and work in a rapidly changing academic environment.
  • Initiative and ability to work independently with minimal supervision.
  • Strong time management skills, organization skills, and attention to detail.
  • Ability to interpret call number schemes, retrieve items from the shelves and re-shelve items.
  • Ability to quickly learn appropriate technology.
  • Proficiency in 3D printing technologies and software.

Special Instructions to Applicants:
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Application Process
To apply, submit
  • a cover letter detailing your interest in, and qualifications for this position.
  • your current resume or CV
  • a list of three references including their contact information (telephone number and email address)

Apply by 11:55 pm (EST) on the application close date via the Jobs at UF online application system. Applications will be reviewed as received. If you have any questions or concerns about this process, please contact Tina Marie Litchfield, George A. Smathers Libraries Human Resources Office, at tlitchfield@uflib.ufl.edu.
If an accommodation due to a hearing or speech disability is needed to apply for this position, please call 352-392-2477 University of Florida Human Resources or the Florida Relay System at 800-955-8771 (TDD).
Health Assessment Required:No
Advertised: 26 Aug 2026 Eastern Daylight Time
Applications close: 09 Sep 2026 Eastern Daylight Time
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About University of Florida

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The University of Florida is one of the top ranked public universities in the United States (ranked top 5 amongst public universities in 2023 US news and world report). It is one of only a few comprehensive universities, having medical, veterinary, dental, nursing, public health, and engineering disciplines all co-localized on the same, contiguous campus to facilitate interdisciplinary collaboration. Gainesville is located in the northern region of Florida, within 1-1.5 hours of each coast, and just 1.5-2 hours to Orlando and Tampa. It is a small to medium-sized city with a low cost of living, excellent public and private schools, and southern hospitality. While Gainesville is widely recognized as the home of the Gators, it is quickly becoming known as a center for innovation and a place with a lifestyle that's comfortable for families, yet attractive for young professionals.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Gainesville, FL, US

Year founded

1853