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Library Technology Assistant Jobs in Florida (NOW HIRING)

Brooklynpubliclibrary

$70K/yr

The schedule is 35 hours per week and reports directly to the Assistant Branch Manager. This is a ... Working knowledge of current and emerging library technology, service and programming trends for ...

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Library Technology Assistant information

What is a library technology assistant?

Library Technology Assistants are support staff who help manage and maintain the technological resources within a library. Their duties often include assisting patrons with computers and other digital devices, troubleshooting software and hardware issues, and helping with the use of library databases and digital catalog systems. They may also support library staff in implementing new technologies and provide basic training to users. The role requires strong technical skills, customer service abilities, and familiarity with library operations.

What does a library technology assistant do?

A Library Technology Assistant plays a crucial role in helping both staff and patrons navigate digital resources, troubleshoot technology issues, and learn to use library equipment such as computers, printers, and self-checkout stations. On a typical day, they may assist with setting up audio-visual equipment for events, updating the library’s website, or providing one-on-one tech help for patrons. This position often requires strong communication skills and patience, as well as the ability to quickly learn new software and technologies that the library adopts. Collaborating closely with librarians and IT staff, Library Technology Assistants ensure that digital services run smoothly and that users have positive experiences accessing library technology.

What are the key skills and qualifications needed to thrive as a library technology assistant?

To thrive as a Library Technology Assistant, you need strong computer literacy, knowledge of library science basics, and at least an associate degree or relevant certification. Familiarity with integrated library systems (ILS), digital cataloging tools, and troubleshooting hardware and software is typically required. Excellent customer service, attention to detail, and problem-solving abilities help you assist patrons and manage technology-related issues effectively. These skills ensure the smooth operation of digital resources and enhance the overall user experience in a modern library environment.

How to become a library technology assistant with no experience?

To become a library technology assistant with no experience, focus on developing basic computer skills, familiarity with library management software, and customer service abilities. Gaining relevant certifications or completing short courses in library technology or information systems can also improve your chances, and some positions may offer on-the-job training.

What degree do I need to be a library technology assistant?

A library technology assistant typically needs at least a high school diploma or equivalent; however, some positions may require an associate's degree or postsecondary certificate in library science, information technology, or a related field. Relevant skills include familiarity with library management systems and basic technical troubleshooting.

What qualifications do you need for a library technology assistant?

A library technology assistant typically needs a high school diploma or equivalent, along with basic computer skills and familiarity with library management systems or digital resources. Some positions may require knowledge of specific software, troubleshooting skills, or certifications in information technology. Relevant experience or coursework in library science or information technology can be beneficial.

What cities in Florida are hiring for Library Technology Assistant jobs?

Cities in Florida with the most Library Technology Assistant job openings:

Library Technology Assistant jobs near you

Customer Service Representative I - Library Assistant - Fruitville Library (Full Time)

Sarasota, FL • On-site

GovernmentJobs.com
Recruiting and Staffing Services • 11 - 50 employees
Learn more about GovernmentJobs.comexternal

$17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Customer Service Representative

Find yourself at the Library, specifically at our Fruitville Branch. We are currently looking for a Customer Service Representative to help assist the patrons of the Library. From book recommendation, to assisting with research, and helping with our external programs, this position has an opportunity to really engage with Sarasota County community members.

Provides assistance at all library service locations and stations with internal and external patrons. Helps instruct patrons on library policies and procedures. Assists users in locating, selecting, and assisting users in Library technology, equipment and other resources. Assists library users in person, by phone, or electronically, answering questions, and /or redirecting questions to the appropriate person. May participate in planning, presentation, and evaluation of library sponsored programs for public and county events. Assists in cash management duties such as collecting fees, and Unique Management collections, including such duties as daily shift, drawer counts, and deposits as needed. Assists in materials checkout/check-in, retrieves and process reserves, billing and missing items processes as needed. Sorts and shelves materials and maintains an orderly arrangement of materials. Participates in cross training in other sections and aids in cross training in their section to create a team-oriented workplace. Keeps abreast of developments, new trends, and innovations in libraries. Helps with our volunteers. Work Hours: 40 Hours/Week Library hours of operation: Monday - Wednesday: 8am - 8pm Thursday: 8am - 6pm Friday - Sundays: 8am - 5pm Work schedules may vary due to split shifts, rotations, on-call, emergencies, etc. Employee may be re-assigned to fill in at other Libraries within Sarasota County.

Minimum Qualifications: A High School Diploma or equivalent and one-year experience Preferred Qualifications: Customer service experience working in libraries or similar settings. Physical Demands: Must occasionally lift and/or move up to 50 pounds. Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.

Pay: Starting pay is $15.15/hour. Pay is negotiable, up to $17.50/hour, for candidates with library experience. This Posting is currently Open Until Filled

Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations. Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!) Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identification or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

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