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Library Technical Assistant Jobs in Akron, OH (NOW HIRING)

Stark Library

Library Clerk

Canton, OH · On-site

$12.51/hr

May assist with record maintenance tasks. Group Services: Internal and External * Assists other ... Technical / Functional Skills * Basic familiarity with library services and operations. * Ability ...

Stark County District Library

Library Clerk

Canton, OH · On-site

$12.51/hr

... technical problems. * Performs transactional services (e.g., notary, passport) that have defined ... May assist with record maintenance tasks. Group Services: Internal and External * Assists other ...

Stark Library

Substitute Library Clerk

Canton, OH · On-site

$11/hr

Substitute Clerks assist patrons with circulation, technology help, printing, and library services ... common technical problems Circulation * Performs all direct patron and material circulation ...

EMCO Technologies

Business Analyst 2

Cleveland, OH · On-site

$68K - $86K/yr

... pages, lists, libraries, and basic workflows or forms. * Improve site organization and ... Strong communication skills with the ability to explain technical steps in an ...

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Library Technical Assistant information

See Akron, OH salary details

$7

$18

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How much do library technical assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for library technical assistant in Akron, OH is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.07 per hour, depending on experience, location, and employer.

What is a library technical assistant?

Library Technical Assistants are support staff in libraries who help with the organization, cataloging, circulation, and maintenance of library materials. They assist librarians by shelving books, managing inventory, processing new materials, and helping patrons locate resources. Library Technical Assistants often use library databases and technology systems to keep records accurate and up to date. Their work ensures the library operates smoothly and patrons have access to needed materials and services.

What does a library technical assistant do?

Library technical assistants handle items being checked in or out by patrons, shelve books and materials, and update the library database or catalog with new shipments of materials. As a library technical assistant, you may also help patrons find resources in the library, collect overdue fines, and assist with library events. You typically work under the supervision of a librarian.

What are the key skills and qualifications needed to thrive as a library technical assistant, and why are they important?

To thrive as a Library Technical Assistant, you need organizational skills, attention to detail, and familiarity with library practices, often supported by an associate degree or relevant library coursework. Proficiency with integrated library systems (ILS), cataloging tools, and digital resource management platforms is typically required. Strong customer service, problem-solving abilities, and effective communication help you support library patrons and collaborate with staff. These skills ensure efficient library operations, accurate resource management, and a positive experience for both patrons and team members.

What collaboration can library technical assistants expect with librarians and other library staff?

Library Technical Assistants frequently work alongside librarians, circulation desk staff, and sometimes IT personnel to ensure efficient library operations. They may assist in cataloging materials, managing inventory, and preparing resources for patrons, which often requires clear communication and teamwork. Additionally, Library Technical Assistants support librarians in organizing events or workshops and may help patrons directly with finding materials or using library technology. This role offers a collaborative environment where teamwork and a willingness to help others are highly valued.

What is the difference between Library Technical Assistant vs Library Clerk?

AspectLibrary Technical AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may require technical trainingHigh school diploma or equivalent
Work EnvironmentLibraries, educational institutions, public and academic librariesLibraries, public service desks, administrative areas
Job DutiesAssisting with cataloging, technical support, managing collectionsChecking out/in materials, assisting patrons, clerical tasks

The Library Technical Assistant and Library Clerk roles both support library operations but differ mainly in technical responsibilities and scope. The Library Technical Assistant typically handles cataloging and technical support, requiring some specialized training, while the Library Clerk focuses on customer service and administrative tasks. Both roles are essential in library settings, with the Technical Assistant often working behind the scenes to maintain collections and systems.

What qualifications do you need for a library technical assistant?

A library technical assistant typically needs a high school diploma or equivalent, along with knowledge of library systems and cataloging. Some positions may require postsecondary education or certification in library science or information technology. Strong organizational skills and familiarity with library software are also beneficial.
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What cities near Akron, OH are hiring for Library Technical Assistant jobs?

Cities near Akron, OH with the most Library Technical Assistant job openings:

Library Technical Assistant jobs near you
Infographic showing various Library Technical Assistant job openings in Akron, OH as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,376 per year, or $18.4 per hour.

Technical Support Specialist

OverDrive, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 2 days ago

Job description

Description
Alternative Work Schedule - Sunday to Thursday
This position will require you to be in Cleveland, OHWe are in a hybrid schedule, 2 days on campus and 3 days WFH
The Technical Support Specialist's responsibilities include supporting end users and partners for OverDrive products and services. This role responds to and resolves questions and issues related to OverDrive's apps, websites, and supporting services. Technical Support Specialists utilize a support management system to facilitate resolution to issues. This position frequently collaborates with other teams to troubleshoot issues, perform testing, and provide other assistance as needed.
Responsibilities:
  • Provide email support to end users and partners through a support queue, including occasional remote PC support for troubleshooting. Assist end users via phone when assigned.
  • Work with the Content Services teams to report, test, and correct content file issues.
  • Proactively troubleshoot authentication issues, in collaboration with Integration Specialists and library technical contacts to resolve issues.
  • Escalate issues as appropriate to Product Management, Development, IT, and other Partner Services teams.
  • Relay feedback learned from interaction with end users and/or library staff through Slack channels, discussions, and Product Opportunities.
  • Document new or revised troubleshooting steps and responses as Knowledge/Help articles for use by the Technical Support team.
  • Support standard cases and escalate complex issues to higher-level specialists.
  • Demonstrate ownership of assigned cases and ensure timely resolution.

Requirements:
  • Bachelor's Degree or equivalent experience.
  • 0-3 years' of related experience.
  • Customer service experience, preferably in a technical environment.
  • Effective communication skills with end users, partners, and team members.
  • Ability to communicate technical processes verbally and in writing.
  • Detail oriented with strong technical aptitude.
  • Problem solving skills.
  • Excellent computer proficiency, including Microsoft Office Suite.
  • Ability to speak and / or write in multiple languages preferred.
  • Knowledge of books and / or mobile devices preferred.
  • Ability to manage time effectively and prioritize tasks.
  • Willingness to learn and adapt to new technologies and processes.

What's Next:
As you've probably guessed, OverDrive is a place that values individuality and variety. We don't want you to be like everyone else, we don't even want you to be like us-we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
#LI-DNI

Apply