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Library Service Assistant Jobs in New York (NOW HIRING)

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Library Service Assistant information

What is the difference between Library Service Assistant vs Library Clerk?

AspectLibrary Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some positions may prefer relevant experienceHigh school diploma; minimal certification needed
Work EnvironmentPublic and academic libraries, assisting patrons and managing resourcesPublic, school, or academic libraries, handling circulation and administrative tasks
Employer & Industry UsageCommonly employed in libraries to support daily operationsOften used interchangeably with Library Service Assistant, focusing on circulation and customer service

Both roles support library operations, focusing on customer service and resource management. The main difference lies in job titles used by employers, but responsibilities and qualifications are similar, making them often interchangeable in job searches.

What are the duties of a library service assistant?

A library service assistant helps patrons locate and check out books and other materials, manages library records, and maintains the organization and cleanliness of the library. They may also assist with shelving, cataloging, and providing basic information about library services, often using library management systems. Strong customer service skills and attention to detail are important in this role.

What do you need to do to become a library service assistant?

To become a library service assistant, candidates typically need a high school diploma or equivalent and good communication skills. Some positions may require prior customer service experience or familiarity with library systems and tools. Additional certifications are not usually required but can be beneficial for advancement.

What qualifications do you need for a library service assistant?

A library service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and the ability to work with the public are important; some positions may prefer previous customer service experience or familiarity with library systems and cataloging tools.

What would you do as a library service assistant?

A library service assistant helps patrons find and check out books, manages library materials, and maintains the cleanliness and organization of the library. They often assist with cataloging, answer basic questions, and use library management software. Good communication skills and attention to detail are important for this role.

What cities in New York are hiring for Library Service Assistant jobs?

Cities in New York with the most Library Service Assistant job openings:

Library Service Assistant jobs near you
Infographic showing various Library Service Assistant job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Patron Services and Programming Librarian

Manhattan, NY • On-site

JBI Library
See more jobs at JBI Libraryexternal

$62K - $70K/yr

Full-time

Re-posted 8 days ago

Job description

About Us
Founded in 1931, JBI Library is a nonprofit organization that supports anyone who is blind, has low vision, or has a print disability so that they may fully participate in Jewish life-from education and community to prayer and celebration. We are the heart of a community where our patrons can come for accessible books and texts, cultural programs, learning, and all things that connect people to Judaism, culture, and community. We strive to remove barriers to accessibility and inclusion, so that everyone can read, learn, and engage, both with JBI and their local Jewish community-independently and with dignity.
Role Overview
The Patron Services and Programming Librarian at JBI Library is responsible for providing excellent customer service by telephone and email to our community members (50%), outreach, communications, and programming (30%), and cataloging and collection promotion (20%). Additionally, the role includes administrative duties such as maintaining records, preparing reports, and assisting with budget planning and grant applications. The librarian will work with the outreach team, operations department, production department, and other library staff members, and will be supervised by the Head Librarian.
Key Responsibilities:
  • Patron Services:
    • Provide excellent customer service to library patrons, assisting with reference and referral inquiries through telephone and email interactions, locating materials, and using library resources.
    • Conduct building tours, orientations, and instructional sessions (in-person and virtual) to help patrons make the most of library services.
    • Assist patrons with digital resources and basic technology guidance.
    • Along with others, design and manage patron programs and events, both in person and virtual, to enhance the patrons' experiences and to support our goal of connecting patrons to Jewish life.
  • Community Engagement:
    • Support patron groups and volunteer projects
    • Work on our in-person outreach, including developing partnerships with local organizations
    • Along with others, promote the library's collections and services through social media, newsletters, catalogs, and other communication channels.
  • Programs
    • Plan monthly programs across JBI Library's Jewish learning, Culture & Arts, Community Chats, & Book Clubs series
    • Identify volunteer and paid program facilitators, coordinate lesson plans and accessible materials needed
  • Collection Management:
    • In cooperation with the head librarian, develop and maintain the library's collection, including books, digital resources, and other materials.
    • Conduct regular assessments of community interests to ensure we are meeting their needs
    • Work on the cataloging and classification of library materials and the creation of genre catalogs and pathfinders
    • Maintain accurate records of library transactions and inventory.
    • Enter and maintain patron and item records in our ILS database, place book orders in the system, run reports, and find efficiencies.
    • Assist with cataloging and classification of library materials as needed to support the library
  • Outreach & Communications
    • Communicate regularly with patrons to register them for programs via phone or email, and address inquiries
    • Create the FYI, Individual Patron, Organizational Patron, and Voices content with the Head librarian

Required Qualifications
  • Master's degree in library science required.
  • (Candidates in their final semester of a Library Science Masters program will also be considered.)
  • Strong customer service skills and experience working with the public.
  • Experience in collection management or cataloging.
  • Strong writing and oral communication, collaboration, and problem-solving skills.
  • Passion for books, promoting literacy, lifelong learning, and community engagement.
  • Proficiency with an Integrated Library System, MS Office, and digital resources.
  • Ability to work independently and as part of a team.
  • Knowledge of trends in library services and technology.

Preferred Qualifications:
  • Professional librarian experience or internship
  • Experience working with individuals who are older or who are blind, or have low vision or print disabilities.
  • Knowledge of disability culture and assistive technology
  • Knowledge of Jewish culture, literature, and/or liturgy
  • Yiddish, Hebrew, Russian proficiency a bonus

The salary range is $62,000-$70,000. The position also offers an attractive benefits package. The regular hours are 8:45 a.m.- 6:00 p.m., Mondays-Thursdays and in person (a 35-hour work week is standard). Occasional travel required. This position is open until filled. This is an exempt position.
Candidates must be authorized to work in the United States without the need for current or future sponsorship.
Application Process
Interested candidates should submit their application, resume, and cover letter to JBI's employment portal: https://jbilibrary.bamboohr.com/careers/. In your cover letter, please highlight your relevant experience and your exposure to working with diverse communities. If you have any questions, please contact Andrew Goodman, JBI's COO, at jobs@jbilibrary.org.
Equal Opportunity Employer
JBI Library is proud to be an equal opportunity employer and is deeply committed to building a workplace that reflects the diversity of the communities we serve. We celebrate and encourage applicants of all backgrounds, identities, and lived experiences, and we believe that inclusion, accessibility, and dignity strengthen our work and our mission. All employment decisions are made without regard to any protected characteristic and in accordance with applicable federal, state, and local laws.

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