Library Operations Manager Jobs in Richmond, VA (NOW HIRING)

FALLING CREEK

Bi-Lingual preferred  

The Property Manager will be responsible, under the direction of the Regional Property Manager, for all phases of the operation of a property. This includes, but is not limited to, general administration and maintenance as well as direction and control of personnel and resources with the goal that the property is maintained at all times in good physical condition with a stabilized fiscal operation

Responsibilities include the following 

Train and be responsible for work performed by all staff members under their supervision.

Hire and terminate employees in accordance with Drucker + Falk LLC policy.

Perform written evaluations of employees and make recommendations for salary increases and/ or advancement.

Maintain accurate payroll records as required by the company, and adhere to payroll policies and cutoff dates.

Adhere to all Drucker + Falk LLC policies contained in the Reference Library. 

Assist in leasing apartments

Prepare process and sign all leases and related forms.

Assist in collection of rents and handle delinquency matters.

Maintain necessary records of all financial transactions for the property.

Adhere to all appropriate Drucker + Falk, LLC accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items.

Prepare daily bank deposits.

Purchase necessary office supplies in accordance with Drucker + Falk, LLC company policy. 

Supervise outside contractors working on the property.

Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs.

Ensure that residents are provided with a clean, well maintained community.

Work within the budget and notify the Regional Property Manager of any possible variations.

Resolve any resident complaints.

Report accident and emergency situations to the Regional Property Manager immediately, and prepare the proper reports. 

Ensure that all maintenance requests are handled on an immediate basis, if possible and that all residents are notified if there must be a delay.

Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations.

Establish schedules and assign personnel for routine maintenance and emergency coverage.

Establish schedules and assign personnel for office coverage and assisting residents as needed.

Perform all aspects of marketing the apartment community.

Work directly with the Regional Property Manager in preparing the annual operating budget for the property.

Maintain courteous and continuous communication with employees, residents, applicants, and vendors.

Travel is required. Reasonable or limited use of your vehicle is required from time to time.

Performs other duties as assigned.

Supervisory Responsibilities                    

Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for employee’s activities; Provides regular performance feedback; Develops employee’s skills and encourages growth; Solicits and applies feedback from employees, residents and owners.

Education and/or Experience  

One or more of the following: 

4 year Degree (preferred)

2 year Associates Degree

7 years general, Full Time business experience

3 years experience in Property Management

Certificates, Licenses, Registrations 

ARM, CAM, RAM, or HCCP preferred

Other Skills and Abilities

Knowledge of Residential Property Management 

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Good verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills
• Professional image
• Yardi skills preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation. 

Equal Opportunity Employer. Drug-Free Workplace.