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Library Operations Manager Jobs in Morgantown, WV

... government and management directives. Brief Description of Duties * Perform a variety of ... Maintain central library of required documents, handbooks, directives, and center operation ...

Library Operations Manager information

See Morgantown, WV salary details

$31.9K

$65.3K

$121.9K

How much do library operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for library operations manager in Morgantown, WV is $65,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,700.00 per year, depending on experience, location, and employer.

What does a library operations manager do?

A library operations manager oversees the daily functions of a library, including staff management, budgeting, and ensuring efficient service delivery. They coordinate activities such as cataloging, facility maintenance, and implementing policies to improve library operations, often using management software and requiring strong organizational skills.

How much do library operations managers make in the US?

Library operations managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the library. Salaries can vary based on factors such as education level, certifications, and specific responsibilities within the library environment.

What is the difference between Library Operations Manager vs Library Technician?

AspectLibrary Operations ManagerLibrary Technician
Required CredentialsBachelor's degree, management experienceAssociate's degree or certification
Work EnvironmentAdministrative, managerial tasks in librariesAssisting patrons, cataloging, technical support
Employer & Industry UsagePublic, academic, or special libraries in leadership rolesSupport staff in various library settings
Common Search & Comparison IntentUnderstanding managerial roles and responsibilitiesOperational support and technical duties

The Library Operations Manager oversees library functions, staff, and strategic planning, requiring management experience and higher education. In contrast, the Library Technician focuses on technical support, cataloging, and assisting patrons, often with technical certifications. Both roles are essential in library operations but differ in responsibilities, credentials, and scope of work.

What job categories do people searching Library Operations Manager jobs in Morgantown, WV look for? The top searched job categories for Library Operations Manager jobs in Morgantown, WV are:
Infographic showing various Library Operations Manager job openings in Morgantown, WV as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 3% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,290 per year, or $31.4 per hour.

Downtown Library Access Services Manager - WVU Libraries

West Virginia University

Morgantown, WV • On-site

Full-time

Medical, Retirement, PTO

Posted 9 days ago


West Virginia University rating

6.9

Company rating: 6.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

458th of 618 rated colleges and universities


Job description

Description
The WVU Libraries is currently accepting applications for an Access Services Manager for the Downtown Library.
About the Opportunity
This position will manage the Access Services operations at the Downtown Library, ensuring knowledgeable and effective customer service. Train, manage, evaluate, and supervise four Access Services staff. Identify opportunities to enhance access services offerings and implement innovative solutions to improve patron satisfaction and library service effectivene
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:37.5-hour work week
  • 13 paid holidays (staff holiday calendar)
  • 24 annual leave (vacation) days per year or more based on years of service (employee leave)
  • 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  • WVU offers a range of health insurance and other benefits
  • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
  • Wellness programs

What You'll Do
  • Manage the Access Services department at the Downtown Library, including hiring and direct supervision of four full-time staff. Approves leave and timecards, conducts annual staff evaluations; identify areas of development and manages staff performance. Guide staff performance to ensure fulfillment of library strategic initiatives.
  • Model exemplary customer services to ensure desired behaviors in staff. Supervise staff and students at the seven days per week service desk operation to ensure positive customer interactions. Oversee the department scheduling of online assistance to users via the LibChat service. Familiar with the WMS Circulation Configuration setup and policies. Run statistical reports in WMS. Answer email referrals from librarians via LibAnswers.
  • Reply to departmental emails. Evaluate existing services, systems, and staff assignments and make recommendations for changes to increase efficiency or provide new services.
  • Train and manage staff and oversee student employees to ensure they understand all aspects of the libraries to handle questions that come from users, whether they are research, directional, or technology oriented.
  • Ensure staff and student employees working at the desk understand and are prepared to assist with any of these issues and that questions are answered correctly or referred to librarians when needed. Address and rectify mistakes quickly. When desk coverage is short due to absences, find a replacement or fill in.
  • This position may work outside of standard business hours and assumes responsibility for overseeing operations, including overseeing all Access Services and resource sharing transactions during these hours. The incumbent is also in charge of ensuring user safety and building safety and maintenance during those same hours. May be responsible for closing the library.
  • May be assigned to shifts at the Downtown Access Services Desk. Respond to user questions, assisting with basic reference questions and/or questions about databases, searching, and/or finding materials. Has a good understanding of library policies to answer questions that may arise.
  • Provide customer service and respond to user inquiries using a thorough knowledge of the WMS system, including all types of circulation transactions in WMS; charging, discharging, and renewing materials; assisting users in locating and/ or requesting materials, questions regarding fines and bills, etc.; creating or editing user records; issuing Friend of the Library cards; etc. User inquiries outside the expertise of Access Services, the incumbent will refer the user to the appropriate library university department, or the proper help desk. When scheduled, respond promptly and courteously to directional inquiries via LibChat, providing accurate and helpful guidance to patrons seeking information on navigating the library's physical spaces, resources, and services.
  • Provide customer service and respond to user inquiries using a strong understanding of ILLiad and may include charging, discharging, and renewing borrowed materials in ILLiad; an understanding of ILL policies.
  • Provide service and respond to technology questions at the desk through a strong understanding of computer or printing software used and/or supplied by the library. These might include, but are not limited to, questions about or assistance needed with assistive technology, public printing, microfilm machines, logging into computers, circulating technology and A/V, and study room reservations. Manage and assist with the poster printing process based on user specifications.
  • Supervise all student employees working during desk shifts. This involves supervising student assignments and ensuring the work of the department done by students is timely and accurate.
  • Maintain written procedures on Confluence and ensure that staff update procedures and policies as needed.
  • On occasion, may be assigned to any WVU Library Morgantown Campus access service desk to provide emergency coverage.
  • Engage in professional development / research related to the individual's assignment and/or the needs of the Libraries and the University.
  • Participate in appropriate committees and task forces.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree. Relevant library or closely related work experience may be substituted for the required education.
  • A minimum of two (2) years of experience involving:
    • Library or closely related work
    • Public/customer service
  • A minimum of three (3) years of supervisory experience.
  • Any equivalent combination of related education and/or experience will be considered.
  • All qualifications must be met by the time of employment.

Knowledge, Skills, and Abilities
  • A strong public service attitude and strong interpersonal skills to interact with colleagues in the WVU Libraries, the university and partner libraries.
  • Demonstrated knowledge of academic library operations; has general knowledge of the Library of Congress classification system, electronic catalogs, and others.
  • Excellent oral and written communication skills.
  • Ability to operate and maintain basic office and library equipment such as Microsoft Office and email software.
  • Ability to learn and utilize circulations and research programs such as WMS Circulation, WorldCat Discovery, EBSCO EDS, Microsoft Office products and Confluence.
  • Ability to learn WMS Circulation Configuration.

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