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Library Information Technology Jobs in Boston, MA

Babson College

Supervisor, Access Services

Wellesley, MA · On-site

$30.96 - $34.40/hr

... the IT Service Desk. * Directs and oversees student employees in utilizing the Library Services Platform (LSP) for all circulation operations, including patron registration, check-in/check-out ...

Babson College

Supervisor, Access Services

Wellesley, MA

$30.96 - $34.40/hr

... the IT Service Desk. * Directs and oversees student employees in utilizing the Library Services Platform (LSP) for all circulation operations, including patron registration, check-in/check-out ...

Babson College

Supervisor, Access Services

Babson Park, MA · On-site

$30.96 - $34.40/hr

... the IT Service Desk. * Directs and oversees student employees in utilizing the Library Services Platform (LSP) for all circulation operations, including patron registration, check-in/check-out ...

CarGurus

IT Service Desk Analyst

Boston, MA

Applied best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology Instrument Library) best practice framework. * A curious mind ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

Applied best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology Instrument Library) best practice framework. * A curious mind ...

BrightonOne

Senior IT Operations Analyst

Brighton, MA · Hybrid

$80K - $100K/yr

Description Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per ... Own the operational runbook library: create, maintain, and version-control procedures for recurring ...

BrightonONE

Senior IT Operations Analyst

Brighton, MA · On-site

$80K - $100K/yr

Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in ... Own the operational runbook library: create, maintain, and version-control procedures for recurring ...

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Library Information Technology information

See Boston, MA salary details

$31K

$79.3K

$134.7K

How much do library information technology jobs pay per year?

As of Aug 4, 2026, the average yearly pay for library information technology in Boston, MA is $79,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $92,900.00 per year, depending on experience, location, and employer.

What is a library information technology?

A Library Information Technology job involves managing and supporting the digital systems and technology used in libraries. This includes maintaining library databases, troubleshooting technical issues, assisting with digital resources, and ensuring smooth operation of integrated library systems. Professionals in this field work with both library staff and patrons to enhance access to information through technology. They may also help implement emerging technologies such as digital archives, automation, and online catalogs to improve library services.

What are the key skills and qualifications needed to thrive in library information technology, and why are they important?

To thrive in Library Information Technology, you need a strong understanding of library systems, information management, and IT troubleshooting, generally supported by a degree in library science, information technology, or a related field. Familiarity with integrated library systems (ILS), digital cataloging tools such as MARC records, and database management software is commonly required, along with certifications like CompTIA or Microsoft may be beneficial. Excellent communication, problem-solving skills, and a collaborative mindset help you support both library staff and patrons. These competencies are critical for ensuring seamless access to resources, smooth operation of library technology, and the delivery of excellent public service.

What is the role of library information technology in libraries?

Library information technology professionals manage and maintain digital systems, databases, and software that support library operations and services. They implement and troubleshoot hardware and software, ensure data security, and assist users with technology-related needs, often using tools like integrated library systems (ILS) and digital catalog platforms.

What typical challenges might someone in a library information technology role face?

Professionals in Library Information Technology often encounter challenges related to maintaining and upgrading diverse library systems, resolving unexpected technical issues, and training staff or patrons on new technologies. Balancing the need for system security with user accessibility and keeping up with the rapid pace of digital innovation are also common aspects of the job. Additionally, you may need to manage multiple projects simultaneously, from troubleshooting equipment to implementing new digital services. These challenges make the role dynamic and require adaptability, but they also offer opportunities to shape the evolving landscape of library services.

What are popular job titles related to Library Information Technology jobs in Boston, MA? For Library Information Technology jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Library Information Technology jobs in Boston, MA look for? The top searched job categories for Library Information Technology jobs in Boston, MA are:
Library Information Technology jobs near you
Infographic showing various Library Information Technology job openings in Boston, MA as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 84% In-person, 4% Hybrid, and 12% Remote job distribution, with an average salary of $79,289 per year, or $38.1 per hour.

Supervisor, Access Services

Babson College

Wellesley, MA • On-site

$30.96 - $34.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

The Supervisor, Access Services oversees daily operations at the Horn Library Information Desk, ensuring efficient, high-quality service and a welcoming environment. This position manages hiring, scheduling, training, evaluation, and payroll for student employees in the library, while supervising their work and performance. Key responsibilities include directing circulation activities, including check-in/check-out, shelving, and inventory, and providing basic reference support; as well as ensuring accurate maintenance of collection records and usage data, supporting the overall organization and accessibility of library records.
WHAT YOU WILL DO
  • Supervises the day-to-day operations of the Horn Library Information Desk.
  • Independently manages all aspects of student employment in the library, including recruiting, hiring, scheduling, training, payroll, and evaluation, while providing ongoing support and direction.
  • Coordinates and conducts training for Student Information Assistants in circulation/reserves/holds procedures, library policies, and training in library resources. Delivers both online and in-person training modules.
  • Ensures student employees deliver courteous, professional assistance to patrons by answering basic directional and information questions and guiding them to appropriate support resources, including the IT Service Desk.
  • Directs and oversees student employees in utilizing the Library Services Platform (LSP) for all circulation operations, including patron registration, check-in/check-out, renewals, fine collection, and access to library materials.
  • Monitors shelving accuracy and directs student employees in performing regular stacks and inventory maintenance.
  • Ensures accurate maintenance of library records, including inventory, item data, usage statistics, and departmental procedures.
  • Documents and evaluates student employee performance while ensuring open and effective communication.
  • Uses AI-enabled and other technology tools appropriately to improve workflows, streamline routine tasks, and support data-informed decision making
  • Proactively explores and integrates cloud-based organizational tools to manage student employees (e.g., LibStaffer, Canvas).
  • Provides basic reference assistance with research in all formats and media to students, faculty, alumni, local businesspeople, and residents using library resources. Refers to research librarians as necessary.
  • Communicates and enforces library policies and procedures to students, faculty, staff, and the public.
  • Troubleshoots and performs maintenance and minor repairs of A/V equipment and computer hardware. Coordinates complex repairs with the appropriate person within ITSD, taking ownership until resolution, and communicates as needed with members of the Library.
  • Checks in/out and renews library materials, registers patrons, and collects fines using automated system.
  • Assumes additional responsibilities as required.

YOUR TEAM WILL INCLUDE
Student employees
WHAT EDUCATION AND SKILLS YOU WILL NEED
Bachelor's Degree required
At least 1-3 years of related experience.
Ability to file, shelve, and retrieve library materials from 3 inches to over 6 feet off the floor
Excellent computer proficiency
Excellent customer service skills
Ability to work as a member of a team.
Must understand various technology platforms with an interest in learning new ones and staying up to date regarding various technology needs.
Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Demonstrated curiosity about emerging technologies, including AI tools, and the ability to use them thoughtfully, effectively, and responsibly to support daily work and improve processes.
HOW AND WHERE YOU WILL WORK
Requires work onsite 5 days a week (Tuesday through Saturday) with some flexibility as the schedule allows; the on-campus requirement is subject to modification based on organizational need.
Light lifting required (50 pounds and under).
ADDITIONAL SKILLS YOU MAY HAVE
  • Master's Degree Library and Information Studies, Information Technology, or a closely related field is preferred
  • Competencies: Communication; Customer service orientation; Teamwork; Continuous improvement; Technology; Conceptual thinking; Self-management; and Empowerment

This is a non-exempt position with the following pay range: $30.96/hour - $34.40/hour; the role is also eligible for bonuses based on performance and budget.
Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.
  • Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
  • Time Off: Starting at 2 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year.
  • Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
  • Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program.

All questions or concerns about this posting should be directed to the Office of Human Resources at hr@babson.edu.
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About Babson College

Sourced by ZipRecruiter

Babson College is the premier institution for business education taught through an entrepreneurial lens. Since 1919, Babson has been providing learners with essential business skills combined with the liberal arts knowledge needed to develop an entrepreneurial mindset. This mindset transforms our students into entrepreneurial leaders making an impact around the world. Babson graduates bring entrepreneurial thinking and leadership skills to a variety of industries and businesses, from startups to nonprofits. Our students are highly pursued upon graduation because Babson prepares them to be sharp, driven, agile leaders who strive to be innovative and generate long-lasting solutions.

Industry

Colleges, universities, and professional schools

Company size

501 - 1,000 Employees

Headquarters location

Babson Park, MA, US

Year founded

1919

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