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Library Customer Service Supervisor Jobs (NOW HIRING)

NCW Libraries

Library Assistant

Coulee City, WA · On-site

$17.99/hr

Duties include general library customer service, assisting library patrons, issuing library cards ... Work is performed under the supervision of the Branch Supervisor of the Branch, Branch Librarian ...

NCW Libraries

Library Assistant

Curlew, WA · On-site

$17.99/hr

Duties include general library customer service, assisting library patrons, issuing library cards ... Work is performed under the supervision of the Branch Supervisor of the Branch, Branch Librarian ...

Kansas City University

Library Assistant

Joplin, MT · On-site

Provides high quality customer service * Coordinates and or assists with loan lending/borrowing ... Medical library experience preferred * Strong working knowledge of managing and navigating ...

Hampton University

Library Clerk

Hampton, VA · On-site

$16 - $18/hr

Staff the circulation and other library customer service desks. * Works with patrons in solving problems relating to circulation policies and procedures. * Processes fines and assists in preparing ...

authority

Customer Service Supervisor

Avon, OH · On-site

The Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team to ensure exceptional customer experiences, timely issue resolution, and achievement of ...

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How much do library customer service supervisor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for library customer service supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Library Customer Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

PT Library Customer Adviser - St Bernard Branch

Cincinnati, OH • On-site

Cincinnati & Hamilton County Public Library
See more jobs at Cincinnati & Hamilton County Public Libraryexternal

$17.48/hr

Full-time, Part-time

Posted 28 days ago

Job description

PT LIBRARY CUSTOMER ADVISER - ST BERNARD
DATE POSTED: 8/13/2026
POSITION SUMMARY: The Library Customer Adviser provides direct customer service to Library customers, including circulation of materials, reference services, technology training/assistance, and directional assistance.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
  • Assists customers with various technologies.
  • Shelves returned materials.
  • Searches for requested materials.
  • Performs readers' advisory and reference services.
  • Participates in the location's shared responsibilities, including desk set up, bookdrop, delivery, ILS reports, supply orders, and filling interagency requests.
  • Assists in collection maintenance, including weeding and reading shelves to ensure correct order.
  • Assists with programs, displays, and meeting room approvals.
  • Refers customers' issues and complaints to managers and/or designated persons-in charge.
  • Prepares and deposits money from fees.
  • Serve as the person-in-charge in the absence of leadership, as needed.
  • Interprets the Library's policies and procedures to the public in a customer-friendly manner.
  • Supports and advances the Library's mission of connecting people with the world of ideas and information.
  • Embraces and embodies the Library's core beliefs, strategic priorities and pillars of excellence.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in customer service.
  • Ability to arrange materials in alphabetical and numerical order.
  • Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
  • Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
  • Lifting objects up to 50 pounds and carrying them short distances [50 feet or less] is required. Pushing carts of library materials up to 150 pounds is required.
  • Working irregular hours, including evenings and weekends, is required.

QUALIFICATIONS:
  • Education: High School diploma or equivalent is required.
  • Certifications or licensure: None.
  • Years of relevant experience: None.
  • Years of experience supervising: None.

HOURS:
20 and 24 hours per week, including evenings and weekends. This location is open on Sundays.
SALARY:
$17.48
DEADLINE:
Until Filled
Equal Employment Opportunity Employer

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