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Library Customer Service Assistant Jobs in Murfreesboro, TN

Biz Voice Boost

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

TNBR Careers

Library Assistant III

Nashville, TN · On-site

$36K - $43K/yr

Title: Library Assistant III POSITION SUMMARY This position works collaboratively with other ... Experience in a customer service situation. KNOWLEDGE, SKILLS AND ABILITIES Ability to learn ...

IMT Residential

Service Assistant

Franklin, TN · On-site

$14.50 - $19.25/hr

Customer service skills including a friendly and helpful demeanor * A positive attitude, and the ... The Service Assistant (Groundskeeper) creates an environment where people will want to live. You ...

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Library Customer Service Assistant information

See Murfreesboro, TN salary details

$10

$17

$24

How much do library customer service assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for library customer service assistant in Murfreesboro, TN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.14 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Murfreesboro, TN?

For Library Customer Service Assistant jobs in Murfreesboro, TN, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Murfreesboro, TN look for?

The top searched job categories for Library Customer Service Assistant jobs in Murfreesboro, TN are:

What cities near Murfreesboro, TN are hiring for Library Customer Service Assistant jobs?

Cities near Murfreesboro, TN with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you

Library Page

Metropolitan Government of Nashville & Davidson County

Nashville, TN

$15.10/hr

Part-time

Medical

Posted 6 days ago

Metropolitan Government of Nashville & Davidson County rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

756th of 852 rated public administrative organizations

Job description

Position Description These Non-Civil service positions are part-time, 19.5 hours per week. Positions are located system wide. This position performs clerical and physical duties involved in day-to-day operations of a public branch or division

Health insurance benefits are not available. Successful candidates must pass an alphabetizing/sorting skills test. Must be able to work evenings and weekends.

A city with a great library is a great city, and that's very true for Nashville. With nearly three million visits per year - and a collection of almost two million items - Nashville Public Library (NPL) is Music City's gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future.

Our lauded Wishing Chair Productions puppet shows, and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, NAZA, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.

Typical Duties Sorts and shelves library materials in the correct order. Empties book depositories and help prepare materials for re-shelving. Maintains correct arrangement of materials by checking for proper sequence.

Answers directional questions from the public. Clears tables of materials, straighten furniture, and replenishes supplies. Adheres to library Customer Service Guidelines.

Requires walking, standing, reaching, bending, lifting book bins that can weigh up to 30 pounds and pushing carts of books that can weigh up to 100 pounds. May perform other housekeeping duties as assigned. May assist with library programs and computer services as requested.

May assist with opening and closing activities at a branch or department. Minimum Qualifications Eighth Grade Education Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No.

SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities Skill in dealing with the public Ability to alphabetize and sort library materials by the Dewey decimal classification system Ability to perform various clerical functions Ability to receive and follow instructions Bilingual language skills We are an equal opportunity employer that values diversity at all levels.

All individuals, regardless of personal characteristics, are encouraged to apply.Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA accommodation for the recruitment process should be directed to Human Resources at (615) 862-6640.

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