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Library Customer Service Assistant Jobs in Lexington, KY

Customer Service Rep

Harrodsburg, KY · On-site

$12.75 - $17.25/hr

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are ... assist with store operations Qualifications Minimum job requirements: Must be 16 years of age or ...

Customer Service Rep

Harrodsburg, KY · On-site

$12.75 - $17.25/hr

... assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and ...

Customer Service Rep

Winchester, KY · On-site

$13.75 - $18.75/hr

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are ... assist with store operations Qualifications Minimum job requirements: Must be 16 years of age or ...

Customer Service Rep

Winchester, KY · On-site

$13.75 - $18.75/hr

... assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and ...

Customer Service Clerk

Lexington, KY · On-site

$13.75 - $16.75/hr

The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement.

Customer Service Rep

Winchester, KY · On-site

$13.75 - $18.75/hr

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are ... Ability to assist with store operations Qualifications Minimum job requirements: * Must be 16 years ...

The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement.

Customer Service Rep

Harrodsburg, KY · On-site

$12.75 - $17.25/hr

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are ... Ability to assist with store operations Qualifications Minimum job requirements: * Must be 16 years ...

The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement.

Showing results 21-40

Library Customer Service Assistant information

See Lexington, KY salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for library customer service assistant in Lexington, KY is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Lexington, KY?

For Library Customer Service Assistant jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Lexington, KY look for?

The top searched job categories for Library Customer Service Assistant jobs in Lexington, KY are:

What cities near Lexington, KY are hiring for Library Customer Service Assistant jobs?

Cities near Lexington, KY with the most Library Customer Service Assistant job openings:

Infographic showing various Library Customer Service Assistant job openings in Lexington, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,398 per year, or $19.9 per hour.

Customer Service Representative

Central Business Systems Inc

Lexington, KY • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 9 days ago


Job description

Description:

Customer Service Representative 


About Us:


Central Business Systems, Inc. is one of the fastest-growing office equipment and technology companies in the region. We have been in business for over 80 years in Kentucky, Indiana, and West Virginia.  


Job Description: 

The Customer Service Representative (CSR) is a front-line, customer-facing role responsible for delivering exceptional service to our clients through phone, email, and internal systems. This position serves as a key communication hub—handling incoming customer requests, supporting billing and accounts receivable (AR) processes, assisting with quoting, and ensuring issues are routed and resolved efficiently.


The ideal candidate is highly organized, detail-oriented, comfortable working across departments, and thrives in a fast-paced environment. Prior customer service experience is required, and experience with billing and/or AR is strongly preferred. Experience in Managed IT Services, copier/printer, or mailing systems environments is a plus.


Key Responsibilities


Customer Support & Communication

• Answer incoming phone calls and emails in a professional, friendly, and timely manner

• Serve as the primary point of contact for customer inquiries, requests, and issues

• Accurately document customer interactions and requests in internal systems

• Route requests to the appropriate department while maintaining ownership of communication and follow-up

• Proactively communicate status updates to customers to ensure a positive experience


Billing & Accounts Receivable Support

• Assist with invoicing, billing questions, and account inquiries

• Support accounts receivable activities, including payment follow-up and basic reconciliation

• Work closely with the finance team to resolve discrepancies and ensure accurate records

• Maintain professionalism and tact when discussing billing or payment matters with customers


Quoting & Administrative Support

• Assist with preparing customer quotes for services, equipment, and supplies

• Coordinate with sales, service, and technical teams to gather required information for quotes

• Ensure pricing, quantities, and details are accurate before delivery to customers

• Support general administrative and operational tasks as needed


Technology & Process Improvement

• Use Microsoft Excel and Microsoft 365 applications daily to track, organize, and report information

• Learn and adapt quickly to new systems, tools, and workflows

• Embrace technology improvements and automation, including AI-driven tools and processes

• Identify opportunities to improve customer experience and internal efficiency

Requirements:

  

Required Qualifications

• 2+ years of customer service experience (phone and email support required)

• Strong verbal and written communication skills

• High proficiency in Microsoft Excel and Microsoft 365 applications

• Excellent organizational skills and attention to detail

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Professional, customer-first mindset


Preferred Qualifications


• Experience with billing and/or accounts receivable (AR)

• Experience in Managed IT Services, copiers/printers, or mailing systems

• Familiarity with ERP, PSA, or CRM systems (e.g., E-Automate, ConnectWise, or similar)

• Experience supporting quoting or sales administration functions

• Comfort working cross-functionally with operations, finance, sales, and technical teams


Core Competencies


• Customer-focused and service-oriented

• Detail-driven with strong follow-through

• Adaptable and open to change

• Comfortable learning and using new technologies, including AI-enabled tools

• Team-oriented with a collaborative mindset