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Library Customer Service Assistant Jobs in Mississippi

Customer Service Specialist

Brandon, MS · On-site

$13 - $17.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

customer service

Meridian, MS · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Specialist

Flowood, MS · On-site

$14.25 - $19/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service

Philadelphia, MS · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service

Philadelphia, MS · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

customer service

Meridian, MS

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Library Customer Service Assistant information

See Mississippi salary details

$11

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for library customer service assistant in Mississippi is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.63 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Mississippi? For Library Customer Service Assistant jobs in Mississippi, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Mississippi look for? The top searched job categories for Library Customer Service Assistant jobs in Mississippi are:
What cities in Mississippi are hiring for Library Customer Service Assistant jobs? Cities in Mississippi with the most Library Customer Service Assistant job openings:
Infographic showing various Library Customer Service Assistant job openings in Mississippi as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,447 per year, or $19 per hour.

Other

Posted 4 days ago


Job description

Library Assistant

Duties and Responsibilities:

  • Shelving library materials (books, DVDs, CDs, etc.)
  • Keep library materials in order; learn how to use the Dewey Decimal System and other organizational and filing systems in use.
  • Clean and mend returned materials.
  • Assist in preparing new materials for check out.
  • Assist with special programs; registration, preparing handouts and programs, decorating, set up room, break down and clean up room, help manage crowds, lead children or other participants to designated area or room, greet participants as they arrive, etc.
  • Backup at circulation as needed: Check in materials, check out materials, take patron registrations, answer telephone, call patrons to alert them that requested materials have arrived, take patrons to needed resources within the library, etc.
  • Miscellaneous other duties as needed.

Work is performed in accordance with the Regional Library Board of Trustees approved policies and procedures and other directives as issued by the Branch Manager and Library Director.

External candidates for this position must complete (1) Application for Employment, (2) Pass the Computer/Internet skills, Cash transaction, and Alphabetizing and Numerical sequence exam.

This position is subject to a six-month probationary period with performance evaluations conducted by the Manager periodically during this period. Thereafter, performance evaluations are conducted annually, or as needed, by the Branch Manager and reviewed by the Assistant Director, Branch Services and the Library Director.

The primary work site for this position is the East Central Public Library, 21801 Slider Rd, Moss Point, MS 39562 (Hurley, MS). Performance of duties may require work at other library sites, contingent on the needs of the Library System. The work schedule may include day, evening and Saturday shifts. Schedule may vary from time to time in accordance with specific needs and interests of the Library and the Library System as determined by the Branch Manager and/or the Director.

Requirements:

  • Must be 18 years old or older with high school diploma or GED.
  • Must have dependable transportation to and from work and be able to report to work as scheduled.
  • Must be able to follow instructions and work cooperatively with other staff members.
  • Must be able to work mornings, evenings, and Saturday as scheduled.
  • Must be able to work up to 18 hours per week.
  • Must have good communication skills, both orally and written.
  • Must have good public service skills.
  • Must have good computer skills and have the ability to learn new computer applications.
  • Must be able to pay attention to details and perform duties accurately and in a timely manner.
  • The person holding this position must be physically capable of standing for long periods, have the ability to hear, bend, stoop, push, pull, squat, crouch, reach above shoulder level, and lift and move objects up to 25 pounds.
  • Must attend training sessions assigned.
  • Must adhere to all JGRLS personnel policies and procedures. (Personnel manual will be provided)

Preferred Qualifications:

  • Candidates that have a JGRLS library card.
  • Candidates with previous work experience involving providing goods or services to the public.