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Library Customer Service Assistant Jobs in Mississippi

Sherwin-Williams

Customer Service Specialist

Columbus, MS · On-site

$16.50 - $22/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Starkville, MS · On-site

$13.75 - $18.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Dollar Tree

customer service

Meridian, MS · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

customer service

Meridian, MS · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Mississippi

Library Customer Service Assistant information

See Mississippi salary details

$11

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for library customer service assistant in Mississippi is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.63 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Mississippi?

For Library Customer Service Assistant jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Mississippi look for?

The top searched job categories for Library Customer Service Assistant jobs in Mississippi are:

What cities in Mississippi are hiring for Library Customer Service Assistant jobs?

Cities in Mississippi with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Mississippi as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,447 per year, or $19 per hour.

Library Support Assistant

Lee-Itawamba Library System

Tupelo, MS • On-site

Other

Posted 10 days ago

Job description

Job Type
Part-time
Description
The Library Support Assistant is a part-time, position responsible for providing excellent customer service and assistance to patrons, children, and families. This includes answering patron requests, registering new patrons, helping patrons navigate the library's collection, and helping patrons check out, renew, and return library materials. Library Support Assistants will float between the Adult Services, Public Services, and Youth Services on an as-needed basis, staffing service desks, shelving library materials, keeping department spaces tidy, and assisting department staff prepare and implement library programs as necessary. Library Support Assistants report to the manager of the department to which they are assigned. This position is a part-time, 16 hours/week role. The work schedule for these roles requires flexibility and may include evening and weekend hours.
The work environment for this role is sometimes fast-paced and may involve large crowds of program attendees, children, and families. It may also involve a range of noises and other distractions, including loud children. Additionally, this position may be called upon to work around strong smells such as craft paint, hot glue, and laminating equipment.
Central functions and responsibilities of this role include:
- Provides excellent customer service and assistance to patrons
- Accurately shelves and shelf-reads library collections
- Assists department staff in preparing and implementing library programs
- Supervises student volunteers as needed
- Enforces library policies and procedures, including patron conduct policies
- Performs or assists with library closing procedures as needed
- Other duties as assigned
Requirements
- 1-2 years customer service experience, library experience preferred
- Excellent computer skills and ability to learn library-specific software
- Ability to learn and actively utilize the Dewey Decimal library shelving system
- Ability to establish and maintain positive, working relationships with library teammates
- Ability to handle fast-paced, moderate-to-high pressure environment and adapt quickly
- Ability to research and remain familiar with library resources and initiatives
- Strong team player
- High level of self-motivation, creativity, initiative, and resourcefulness
- Ability to work both independently-with limited supervision-and collaboratively
- Ability to stand for long periods of time
- Ability to read and understand information on book spine labels and computer monitors
- Ability to stoop, kneel, bend, and turn while shelving and/or moving library materials
- Ability to sit on the floor or stretch to reach higher materials if needed
- Ability to prepare for crafts, such as cutting out materials with scissors, using glue, etc.
- Ability to lift up to at least 20 pounds

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