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Library Circulation Manager Jobs in Elmhurst, IL

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Library Circulation Manager information

See Elmhurst, IL salary details

$28.4K

$72.7K

$123.5K

How much do library circulation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for library circulation manager in Elmhurst, IL is $72,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $85,200.00 per year, depending on experience, location, and employer.

What are common challenges faced by a library circulation manager, and how can they be addressed?

Library Circulation Managers often encounter challenges such as managing high volumes of material checkouts and returns, maintaining accurate records, and ensuring excellent customer service during busy periods. Balancing staffing schedules and handling patron concerns or conflicts can also be demanding. These challenges can be addressed by implementing efficient workflow systems, providing regular staff training, and leveraging library management software to streamline processes. Open communication with the team and fostering a collaborative environment can also help create smooth operations and a positive experience for library users.

What are the key skills and qualifications needed to thrive as a library circulation manager, and why are they important?

To thrive as a Library Circulation Manager, you need strong organizational skills, knowledge of library science principles, and experience in library circulation operations, often supported by a bachelor's degree in library science or a related field. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Exceptional customer service, leadership, and communication skills help manage staff, resolve patron issues, and foster a welcoming environment. These competencies are crucial for ensuring efficient circulation processes, maintaining accurate records, and delivering excellent patron experiences.

What is the difference between Library Circulation Manager vs Library Technician?

AspectLibrary Circulation ManagerLibrary Technician
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification or associate's degree
Work EnvironmentPublic and academic libraries, managing circulation desks and staffLibraries, assisting with cataloging, shelving, and patron support
Primary ResponsibilitiesOverseeing circulation operations, managing staff, handling overdue itemsSupporting cataloging, shelving, and patron assistance

The Library Circulation Manager typically has more supervisory duties and oversees circulation services, while the Library Technician focuses on technical and support tasks. Both roles are essential in library operations and often work closely together to serve patrons effectively.

What does a library circulation manager do?

A library circulation manager oversees the borrowing and returning of library materials, manages the circulation desk, and maintains accurate records of library transactions. They also supervise staff, ensure policies are followed, and may handle patron inquiries and fines. Strong organizational skills and familiarity with library management systems are essential for this role.

What are the most commonly searched types of Library Circulation jobs in Elmhurst, IL?

The most popular types of Library Circulation jobs in Elmhurst, IL are:

What job categories do people searching Library Circulation Manager jobs in Elmhurst, IL look for?

The top searched job categories for Library Circulation Manager jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Library Circulation Manager jobs?

Cities near Elmhurst, IL with the most Library Circulation Manager job openings:

Library Circulation Manager jobs near you
Infographic showing various Library Circulation Manager job openings in Elmhurst, IL as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% In-person job distribution, with an average salary of $72,690 per year, or $34.9 per hour.

Customer Services Assistant-95th Street Library

Naperville Public Library

Naperville, IL

$18.65/hr

Full-time

Retirement, PTO

Re-posted 10 days ago

Job description


POSITION SUMMARY

The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.

RESPONSIBILITIES

  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for thelibrary,includingissuance oflibrary cards,processesand routesmaterials,collectsfees,processesLibrary's&LINKinexpiredHolds,andshelf reads.
  • Responds to customer requests promptly and courteouslyreferring difficult or unusual requests to the appropriate Librarystaffwithdiscretion.
  • Assistscustomerswith use ofLibrary equipment, print resources, technology,and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and otherdepartmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lostmaterialand routing damaged items to theappropriate department.
  • Facilitates communication concerning building issues with the FacilitiesDepartment and Library management.
  • Answers and responds tophoneinquiriesand/orroutescallstoappropriate department.
  • Processesand completescurbside service.
  • Processes Inter-Library Loan(ILL)items and communicates with ILL customers.
  • Inspects and recordssafetyof credit card machines, according to PCI guidelines.
  • Handlesand recordslost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Acceptsand reviewsused material donations, accordingto guidelines.Maintains Used Book Sale section.
  • Collaborates on programs/projects withother staff,occasionally at other locations.
  • Assistswithpaging list fulfillment, including pulling, processing,and shelvingHolds.
  • Monitors andmaintainsorder in the public areas to ensure a welcoming environment forcustomers.
  • Assistsand completesdepartmentalstatistics and reports.
  • Attends andassistswithOutreach Library events.
  • May periodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.


KNOWLEDGE/SKILLS/ABILITIES

  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing qualityassistanceto vendors,customersand staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office andOutlookand common office equipment to complete tasks/assignments.
  • Usesproblem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customerassistance;establishesand maintains effective relationships with customers and staff.
  • Maintains confidentiality,professionalism,anddiscretionin situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projectsin a timely manner.
  • Demonstratesappropriatemoneymanagementresponsibilities.
  • Responsive to change anddemonstratesadaptability.
  • Takesresponsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approachwhiletaskingin adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

  • Highschooldiploma or equivalent.
  • Minimumtwoyearsof customer serviceexperience.
  • Bilingualproficiencya plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Communicate with staff and customers in person, via emailand over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS


The benefits for this position include:

  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities


WORK SCHEDULE


Monday 12:30 - 4:30 p.m.


Tuesday 8:30 a.m. - 12:30 p.m.


Wednesday 5 - 9 p.m.


Thursday OFF


1 Friday 5 - 9 p.m.

1 weekend/mo. (Fri, Sat & Sun).

Friday 5 - 9 p.m.

Saturday 1 - 5 p.m.

&

Sunday 12:30 - 4:30 p.m.

1 weekend/mo. (Fri, Sat & Sun).

Friday 1 - 5 p.m.

Saturday 8:30 a.m. - 5 p.m.

&

Sunday 1 - 5 p.m.



To learn more about us, go tohttps://www.naperville-lib.org/jobsandDiversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)


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