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Library Assistant Jobs in Lombard, IL (NOW HIRING)

Wheaton College

AY Ast-Circulation

Wheaton, IL · On-site

$15/hr

Circulation Library Assistant Access Services invites Wheaton College undergraduate and graduate students to apply for the Circulation Library Assistant position for the 2026-27 academic year. Shifts ...

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Library Assistant information

See Lombard, IL salary details

$8

$18

$26

How much do library assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for library assistant in Lombard, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.82 per hour, depending on experience, location, and employer.

What is a library assistant?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

What would a library assistant do?

A library assistant helps with tasks such as checking books in and out, shelving and organizing library materials, assisting patrons in locating resources, and maintaining the cleanliness and order of the library. They often use library management software and may need good customer service skills and attention to detail.

What are some common challenges library assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent. Some positions may require basic computer skills and familiarity with library management software; additional certifications are not usually required but can be beneficial.

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

Can you be a library assistant with no experience?

Library assistants typically do not need prior experience, as many employers provide on-the-job training. Basic skills such as organization, communication, and familiarity with library systems or technology can be helpful, but entry-level positions often accept applicants without previous experience.

What does a Library Assistant do?

Library assistants support the head librarian in operating the library and maintaining its materials. Other responsibilities include cataloging books, movies, audio resources, reference materials, slides, and microfilm. Library assistants inspect these items regularly for damage or missing pieces, especially while they are checking out resources to library patrons. As a library assistant, you must enjoy helping visitors locate materials, as well as providing technical assistance as needed. While a library assistant job does not require education beyond a high school diploma or equivalent, job seekers pursuing a career as a librarian will need a master’s degree in library science or a related field.

Is it hard to be a library assistant?

Being a library assistant generally involves tasks such as organizing materials, helping patrons, and using library management software. The job requires good organizational skills, attention to detail, and customer service abilities, but it is not typically considered physically or mentally demanding. Training is often provided, and the work environment is usually quiet and structured.
More about Library Assistant jobs
What are the most commonly searched types of Library jobs in Lombard, IL? The most popular types of Library jobs in Lombard, IL are:
What are popular job titles related to Library Assistant jobs in Lombard, IL? For Library Assistant jobs in Lombard, IL, the most frequently searched job titles are:
What job categories do people searching Library Assistant jobs in Lombard, IL look for? The top searched job categories for Library Assistant jobs in Lombard, IL are:
What cities near Lombard, IL are hiring for Library Assistant jobs? Cities near Lombard, IL with the most Library Assistant job openings:
Library Assistant jobs near you
Infographic showing various Library Assistant job openings in Lombard, IL as of August 2026, with employment types broken down into 53% Full Time, 41% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,240 per year, or $18.4 per hour.

Customer Services Assistant- Nichols Library

Naperville Public Library

Naperville, IL • On-site

Other

Retirement, PTO

Re-posted 6 days ago

Job description

Salary: $18.65/hr.


POSITION SUMMARY

The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.

RESPONSIBILITIES

  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for thelibrary,includingissuance oflibrary cards,processesand routesmaterials,collectsfees,processesLibrarys&LINKinexpiredHolds,andshelf reads.
  • Responds to customer requests promptly and courteouslyreferring difficult or unusual requests to the appropriate Librarystaffwithdiscretion.
  • Assistscustomerswith use ofLibrary equipment, print resources, technology,and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and otherdepartmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lostmaterialand routing damaged items to theappropriate department.
  • Facilitates communication concerning building issues with the FacilitiesDepartment and Library management.
  • Answers and responds tophoneinquiriesand/orroutescallstoappropriate department.
  • Processesand completescurbside service.
  • Processes Inter-Library Loan(ILL)items and communicates with ILL customers.
  • Inspects and recordssafetyof credit card machines, according to PCI guidelines.
  • Handlesand recordslost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Acceptsand reviewsused material donations, accordingto guidelines.Maintains Used Book Sale section.
  • Collaborates on programs/projects withother staff,occasionally at other locations.
  • Assistswithpaging list fulfillment, including pulling, processing,and shelvingHolds.
  • Monitors andmaintainsorder in the public areas to ensure a welcoming environment forcustomers.
  • Assistsand completesdepartmentalstatistics and reports.
  • Attends andassistswithOutreach Library events.
  • May periodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.


KNOWLEDGE/SKILLS/ABILITIES

  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing qualityassistanceto vendors,customersand staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office andOutlookand common office equipment to complete tasks/assignments.
  • Usesproblem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customerassistance;establishesand maintains effective relationships with customers and staff.
  • Maintains confidentiality,professionalism,anddiscretionin situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projectsin a timely manner.
  • Demonstratesappropriatemoneymanagementresponsibilities.
  • Responsive to change anddemonstratesadaptability.
  • Takesresponsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approachwhiletaskingin adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

  • Highschooldiploma or equivalent.
  • Minimumtwoyearsof customer serviceexperience.
  • Bilingualproficiencya plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Communicate with staff and customers in person, via emailand over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS


The benefits for this position include:

  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities


WORK SCHEDULE


Monday 1 - 5 p.m.


Tuesday 1 - 5 p.m.


Wednesday 5 - 9 p.m.


Thursday OFF


Friday 1 - 5 p.m.


1 Sat/mo. 1 - 5 p.m.

1 weekend/mo.

1 Friday 5 - 9 p.m.

1 Saturday 8:30 a.m. - 5 p.m.

&

1 Sunday 1 - 5 p.m.



To learn more about us, go tohttps://www.naperville-lib.org/jobsandDiversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)