Library Assistant In Jobs in Charlotte, NC (NOW HIRING)

Library Assistant - SouthCounty Regional
CharlotteMecklenburg Library
"Follow yourcalling, Find your career"
Please apply by 8/5/26
Pay rate: $20.00 -$25.68
CharlotteMecklenburg Library is one of America's leading urban public libraries,serving one of the country's great emerging metropolitan areas in NorthCarolina. Our library system serves a community of approximately one millioncitizens in the city of Charlotte and the towns of Matthews, Pineville, MintHill, Davidson, Cornelius, and Huntersville - all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe of ideas.
Position Summary
TheFull-time Library Assistant delivers a high level of quality library servicesensuring the provision of value-added experiences for all customers andperforms routine tasks in support of the library.
This positionspecifically will serve as a member of theInformation Services team, with duties on a Teen Services Desk and a ReferenceDesk. This position will work directly with the Teen Services team to provide awelcoming and learning environment for the Teen community.
Location:
South County Regional Library
5801 Rea Road
Charlotte, NC 28277
Schedule:
Full-Time Benefit Eligible.
Will be 40 hours per week, including onenight a week and every third weekend.
EssentialFunctions
Promotethe library's collection and services
Performcirculation activities
Provideservice desk coverage
Providematerials to appropriate bins for transfer
Providesresearch assistance to customers
Utilizeintegrated library systems software
Assistingcustomers at several service points
Trainingand assisting customers on various library policies, procedures, and processes
Assisting librarians with program delivery and outreach services
Assistingwith volunteer management
Performshelving and weeding duties
MinimumQualifications
Experience: Minimumof one year of customer service experience including library or retail.
Education: High School diploma or equivalent
Combinationof relevant education and relevant experience accepted? Yes
Preferred Qualifications
Experience working withteens/young adults
Knowledge of integrated library systemssoftware (IE: Polaris)
Bilingual
Knowledge,Skills and Abilities
Knowledgeof
Alpha-numericsorting systems
Variouslibrary systems
Telephoneetiquette
Skills
Technologyadeptness
Excellentinterpersonal and customer service skills
Excellenttime management skills with attention to detail
Abilities
Adaptability:Maintaining effectiveness when experiencing major changes in responsibilitiesor environment; adjusting effectively within new work structures, processes,requirements, or cultures
Communication:Clearly conveying information to individuals or groups
Collaboration:Working effectively and cooperatively with others; establishing and maintaininggood working relationships
Technical/professionalKnowledge and Skills: Having achieved a satisfactory level of technical andprofessional skill or knowledge in position-related areas; keeping up withcurrent developments and trends in areas of expertise
WorkStandards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficientin various computer applications including Microsoft Office Suite
Work Environment
Worksin an office setting with moderate noise
Worksin a busy setting with customers of all ages
Scheduleswill include some nights and weekends
Selection
Thisclassification has been identified as having a role in the development of ADAcompliant technologies and for which the incumbent agrees to follow Countypolicies to the best of their abilities in order to meet these obligations. No
ReasonableAccommodations Statement
Toaccomplish this job successfully, an individual must be able to perform, withor without reasonable accommodation, each essential function satisfactorily.Reasonable accommodations may be made to help enable qualified individuals withdisabilities to perform the essential functions.
DisclaimerStatement
Thisis not intended to be an all-inclusive list of job-related responsibilities,duties, skills, requirements or working conditions. Other duties may beassigned based on business need and the supervisor's request. MecklenburgCounty reserves the right to revise the job description at any time. Designatedpositions may be required to assist in emergency and/or disaster situations.