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Liberty Mutual Insurance Jobs in Wisconsin (NOW HIRING)

Liberty Mutual

Surety Underwriting Assistant

Wausau, WI

$21 - $28.75/hr

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships ...

Liberty Mutual

Surety Underwriting Assistant

Wausau, WI · On-site

$50K - $94K/yr

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships ...

Liberty Mutual

Surety Underwriting Assistant

Wausau, WI · On-site

$50K - $94K/yr

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships ...

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What are the key skills and qualifications needed to thrive as an insurance agent at Liberty Mutual, and why are they important?

To thrive as an Insurance Agent at Liberty Mutual, you need strong sales skills, knowledge of insurance products, and relevant state licensing. Familiarity with customer relationship management (CRM) systems and quoting tools is typically required. Exceptional interpersonal skills, active listening, and resilience help agents build trust and effectively address client needs. These abilities are vital for meeting sales targets, maintaining customer satisfaction, and ensuring compliance in a competitive insurance environment.

What is the difference between Liberty Mutual Insurance Agent vs Insurance Agent?

AspectLiberty Mutual Insurance AgentInsurance Agent
CredentialsState licensing, insurance-specific certificationsState licensing, general insurance certifications
Work EnvironmentCorporate office, remote, or field salesIndependent agencies, direct employer offices
Employer & IndustryLiberty Mutual, insurance industryVarious insurance companies or agencies

Liberty Mutual Insurance Agents typically work for Liberty Mutual, focusing on selling and managing policies for the company, often with access to corporate resources. General insurance agents may work for multiple companies or independent agencies, offering a broader range of products. Both roles require licensing and involve client consultations, but Liberty Mutual agents often have specific training aligned with the company's policies and products.

What does someone do at Liberty Mutual Insurance?

At Liberty Mutual Insurance, employees work in various roles to provide insurance products and services to individuals and businesses. Common positions include claims adjusters, underwriters, sales agents, customer service representatives, actuaries, and IT professionals. Their main responsibilities involve helping customers choose the right insurance policies, processing claims, analyzing risk, and ensuring customer satisfaction. The company also offers roles in marketing, finance, and human resources to support its operations. Overall, Liberty Mutual focuses on protecting customers from financial loss and providing support during unexpected events.

What does collaboration look like for team members at Liberty Mutual Insurance?

At Liberty Mutual Insurance, collaboration is a key part of daily operations. Employees often work in cross-functional teams that bring together individuals from claims, underwriting, customer service, and IT to solve problems and enhance customer experience. Regular team meetings, shared digital platforms, and open communication channels help ensure everyone stays aligned on goals and project progress. This collaborative atmosphere not only fosters innovation but also provides opportunities for employees to learn from diverse perspectives and develop new skills.

What are popular job titles related to Liberty Mutual Insurance jobs in Wisconsin?

For Liberty Mutual Insurance jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Liberty Mutual Insurance jobs in Wisconsin look for?

The top searched job categories for Liberty Mutual Insurance jobs in Wisconsin are:

Liberty Mutual Insurance jobs near you
Infographic showing various Liberty Mutual Insurance job openings in Wisconsin as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Surety Underwriting Assistant

Liberty Mutual Insurance

Wausau, WI • On-site

$50K/yr

Full-time

Re-posted 14 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

47th of 308 rated insurance

Job description

Description
Job Summary
Provides Subcontract Default Insurance underwriting support and technical assistance to underwriters, management, and other staff. Performs duties associated with project issuance and/or broker change, processing activities in SDI/corporate systems, and file maintenance. Provides exceptional customer service and support to internal/external customers. Mentors/trains other underwriting support employees; and research and resolve the most complex processing and bond reconciliation problems.
Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.
The candidate can work from anywhere in the U.S. and will need to report to a Liberty Mutual office twice a week, provided there is an office within 50 miles.
Responsibilities
  • Responsible for highly detailed SDI/broker/processing transactions, which may align to a defined territory. May include understanding new business, renewals, cancellations, endorsements, broker file set-up, licensing/appointment processing, including resolving reconciliation problems as necessary. Review, reconcile, and update reports as directed.
  • Provide assistance in various underwriting and support functions (i.e. project request, state regulatory and compliance requirements, and Bordereau schedules).
  • Requires a high level of independent interaction with customers. Services and responds to internal and external customer needs by providing exceptional customer service. Assists customers with inquiries, answer questions, and follows up to ensure customer satisfaction. Informs Underwriting Officer, and/or designee of issues as appropriate.
  • Retrieves information relative to the execution of various SDI/broker related documents with attention to detail and accuracy. Applies critical thinking and technical knowledge of SDI operations processing activities to complete assignments/tasks working within defined policies and procedures to optimize planned business results.
  • Mentors and trains others to fulfill tasks within their job responsibilities and performance standards and acts as a resource and subject-matter-expert for workflows and processes (i.e., complex processing transactions, reinsurance, assumed and ceded transactions).
  • May perform technical support within the office and assists in the resolution of technical problems in coordination with the Department Application Specialists. Participates in User Acceptance Testing as assigned.
  • Performs general office support duties, which may also include assisting finance with collection inquiries, and billing/premium discrepancies.
  • Insurance Policy Experience preferred
  • Performs additional duties/special projects as assigned.

Qualifications
  • High school diploma or equivalent required.
  • 3+ years surety bond underwriting assistant experienced or related experience desired.
  • Understanding of surety rating and processing functions preferred.
  • Excellent written and oral communication skills.
  • Demonstrates ability to work well on a team and independently.
  • Exceptional customer service skills.
  • Proven ability to organize personal work flow as well as the work flow of others.
  • Competent and proficient with computer software applications utilized by Surety.
  • Exhibits high degree of independence and proficiency in bond processing/assigned task

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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