A liability claims representative works to settle insurance claims and ensures that payments or settlements process correctly. Daily duties include reviewing property casualty and checking on the work of the examiners that initially handled the case. They report overpayment or underpayment and accurately track these discrepancies. A liability claims representative also works closely with legal counsel if they uncover illegal activity. These representatives often interact with insurance policyholders, medical insurers, body shops, and claimants.