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Li Call Center Jobs (NOW HIRING)

Experience in a call center environment is preferred What's in it for you? * Hourly rate range: $18 ... EOE/M/F/Vet/Disabled are encouraged to apply. #LI-office #LI-VD1 By submitting your application ...

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Li Call Center information

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How much do li call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for li call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Li Call Center job?

Li Call Center jobs involve working as customer service representatives or support staff in a call center environment. Employees handle incoming and outgoing calls, assist customers with inquiries, provide information about products or services, and help resolve issues. These roles require good communication skills, patience, and the ability to work effectively with customers. Li Call Center positions may also involve using specific software to track interactions and follow company protocols for customer service. Overall, the job focuses on delivering excellent support to ensure customer satisfaction.

What are some typical challenges faced by Li Call Center representatives and how are they addressed?

Li Call Center representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to frequent changes in procedures or products. To address these hurdles, most call centers provide robust training programs, regular team meetings, and real-time support from supervisors. Additionally, companies often implement call management software and offer stress management resources to help representatives maintain high-quality service and job satisfaction.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sometimes specific product knowledge is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure effective customer support, high satisfaction rates, and efficient handling of inquiries or issues.

What are popular job titles related to Li Call Center jobs?

For Li Call Center jobs, the most frequently searched job titles are:

Infographic showing various Li Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Clinical Call Center Representative - Dallas, TX

Dallas, TX • On-site

Fortrea
Health Care and Social Assistance • 10K+ employees

$15.75 - $19.75/hr

Part-time

This job post has expired today. Applications are no longer accepted.


Fortrea rating

8.3

Company rating: 8.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

30th of 75 rated research


Job description

Fortrea is hiring for Call Center Representatives to recruit volunteer participants for our Phase 1 normal healthy volunteer studies.

We have full-time, part-time and on-call positions available. It may vary depending on current needs.

Training is on-site in our Dallas clinic for 4 weeks Monday - Friday from 8am-5pm CDT.

Job Overview:

Responsible for handling all public inquiries pertaining to study participation. Schedules screening appointments for qualified participants.

    Summary of Responsibilities:

    • Receiving and placing calls from and to potential study participants.
    • Enter medical history and demographic information from potential study participants into computerized database.
    • Communicate study information to potential participants.
    • Phone screen participants according to the scripts provided for each study.
    • Schedule screening appointments for potentially qualified participants.
    • Confirm screening appointments.
    • Make recommendations for process improvement.
    • May respond to all inquiries from participants from the Fortrea CRU email account.
    • Liaison with screening department in coordinating all necessary screening information needed for recruitment.
    • Performs other related duties as assigned.

    Qualifications (Minimum Required):

    • Required: USA HS Diploma or equivalent

    Experience (Minimum Required):

    • Required: USA 1-2 years in customer service or call center. Knowledge of medical terminology preferred.

    Physical Demands/Work Environment:

    • Regularly required to sit.
    • Must have excellent communication skills; bilingual in Spanish is a plus
    • Must have excellent computer skills.
    • Must be able to work a flexible schedule including evenings and weekends.

    #LI-ML1

    Learn more about our EEO & Accommodations request here.


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