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Level Two Computer Technician Jobs in Iowa (NOW HIRING)

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Level Two Computer Technician information

What is the difference between Level Two Computer Technician vs Level One Computer Technician?

AspectLevel Two Computer TechnicianLevel One Computer Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+ (basic certification)
Work EnvironmentMore complex troubleshooting, hardware repairs, network supportBasic troubleshooting, hardware setup, software installation
Employer UsageIT support teams, service providers, corporate IT departmentsHelp desks, entry-level support roles, retail tech support

Level Two Computer Technicians typically handle more complex issues, requiring advanced certifications and experience, whereas Level One Technicians focus on basic support tasks. Both roles are essential in IT support hierarchies, with Level Two technicians often supervising or assisting Level One staff.

Is a level two computer technician in demand?

Level Two Computer Technicians are in steady demand due to their specialized skills in troubleshooting, hardware repair, and network support. They are often employed in IT support roles, service centers, and corporate environments, with demand driven by ongoing technology upgrades and cybersecurity needs.

What degree level qualifies one to be a Level Two Computer Technician?

A Level Two Computer Technician typically qualifies with a high school diploma or equivalent, though some employers prefer an associate's degree in computer science, information technology, or a related field. Relevant certifications such as CompTIA A+ or Network+ can also be important for demonstrating technical skills and experience.

What does a Level Two Computer Technician do?

A Level Two Computer Technician handles more complex hardware and software issues than entry-level technicians, including troubleshooting network problems, repairing servers, and configuring systems. They often work with diagnostic tools, perform system upgrades, and may assist in training or mentoring Level One technicians. Certification such as CompTIA A+ or Network+ is common for this role.

What are popular job titles related to Level Two Computer Technician jobs in Iowa?

For Level Two Computer Technician jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Level Two Computer Technician jobs in Iowa look for?

The top searched job categories for Level Two Computer Technician jobs in Iowa are:

What cities in Iowa are hiring for Level Two Computer Technician jobs?

Cities in Iowa with the most Level Two Computer Technician job openings:

Infographic showing various Level Two Computer Technician job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution.

Route Sales & Service Technician Level II

Bettendorf, IA

CertaSite
Public Safety Statistics Centers and Offices • 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


CertaSite rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

ROLE OVERVIEW

We are looking for a route sales & service level II technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

  • Level up training program
  • Education & Certification reimbursement program
  • Referral bonuses starting at $1,000 per referral
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid parental leave
  • Management opportunities
  • Opportunities for overtime with incentives
  • Company giveaways
  • Opportunities for community service and charity involvement
  • Work at a mission-driven company, focused on people
  • Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

  • Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company
  • Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems
  • Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
  • Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
  • Maintain equipment and tools necessary to safely perform job
  • Evaluate customer site for additional equipment and services that customer may require
  • Work in compliance with the Company's safety program
  • Discuss deficiencies noted with customer, explaining the problem and its resolution
  • There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
  • Must be comfortable with heights, working on ladders or lifts, or in confined spaces

QUALIFICATIONS

  • 1 – 3 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems
  • Must possess the ability to calculate basic math including fractions, decimals and percentages
  • Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
  • Must currently have a valid U.S. driver's license

IDEAL QUALITIES

  • 3 – 5 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

  • Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
  • Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
  • Innovative – We believe there is always a better way. We don’t stop until we find it.
  • Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards

Equal Employment Opportunity/M/F/disability/protected veteran status

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


What CertaSite employees say

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