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Level One It Tech Jobs (NOW HIRING)

AlphaLink Technologies

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IT Help Desk Technician - Level 1

Newark, OH · On-site

$18 - $25/hr

We are seeking an IT Help Desk Technician - Level 1 to join our team! You will resolve computer-related issues for your clients. This position is full-time, in-house (not remote) and is located at ...

Grinteq

Recruiter

Manhattan, NY · On-site

$40/hr

Work with current vacancies, searching for candidates for various IT tech and non-tech positions ... A decent salary level which allows you to think about our mutual success and not about tomorrow.

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

Plano ISD

IT Operations Technician Level 1

Plano, TX · On-site

$21.13/hr

... level hardware repair. Multiple positions across the department share this title to create ... Technical school certificate or Associate's degree in Information Technology, Electronics, Data ...

CarGurus LLC

$100 - $125/hr

... IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ... Ability to write or maintain scripts or automation rules across one or more languages or platforms ...

CarGurus

IT Solutions Engineer II

Boston, MA · On-site

$90K - $113K/yr

... IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ... Ability to write or maintain scripts or automation rules across one or more languages or platforms ...

DCA Technology Partners

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IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

IT Support Technician - Tier 1 Department: IT Reports to: Director of Managed IT Services Location ... Clear advancement paths to Level 2, Level 3, and specialized technical roles * Company-sponsored ...

ASK Technologies, Inc.

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Level 2 IT Technician

Bala Cynwyd, PA · On-site

$65K - $85K/yr

The Level 2 IT Technician provides advanced technical support for end users, systems, and network ... This role handles escalated issues from Level 1 support, performs deeper troubleshooting, and ...

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As of Sep 9, 2026, the average yearly pay for level one it tech in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

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IT Help Desk Technician - Level 1

Newark, OH • On-site

AlphaLink Technologies
IT Services • 11 - 50 employees
Learn more about AlphaLink Technologiesexternal

$18 - $25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

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Job description

We are seeking an IT Help Desk Technician - Level 1 to join our team! You will resolve computer-related issues for your clients.

This position is full-time, in-house (not remote) and is located at 1496 West Main Street.  Regular hours are M-F 8a to 5p.

Responsibilities:

  • Provide technical assistance with computer hardware (workstations, laptops, tablets, printers), software and systems (including Voice Over IP, M365, email, general operating systems and line of business applications)
  • Resolve issues for clients via phone, in person, or electronically
  • Escalate issues to Level 2 and Level 3 technicians as appropriate to ensure timely resolutions.
  • Recommend hardware and software improvements; refer to sales associates when solutions or upgrades are needed.
  • Track customer issues and resolutions using Connectwise PSA program.
  • Initiates contact with client and follows up until satisfactory resolution is reached.

Qualifications:

  • CompTia A+, Network+ and CyberSecurity+ preferred
  • Previous experience in IT, customer service, or other related fields
  • Working knowledge of Windows O/S (V10 and V11), Microsoft Word, Excel, Outlook and various email platforms (Exchange, POP, IMAP, web (gmail, etc.))
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • BCI & FBI background check and drug screening Required

Company Description

AlphaLink has been in the IT business for over 40 years. Primary focus is to provide ongoing IT services and data protection solutions to Small and Medium businesses, local government and manufacturing clients.