Lettershop Manager Jobs (NOW HIRING)

Company description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method-we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.
Overview
This is a hybrid position - 3 days per week in office required
Responsibilities
Essential Functions

• Effectively manage print and lettershop for all campaigns to ensure high quality, cost effective and timely production.
• Work proactively with creative team and vendors to ensure continuous improvement and optimal production solutions for new and existing materials and concepts.
• Manage postal requirements and ensure compliance to regulations.
• Responsible for producing and managing direct mail print and lettershop campaigns.
• Attend press checks and QC checks at vendor facilities
• Develop specifications for new components in support of client's budget.
• Proof and facilitate routing printer proofs and lettershop audits.
• Proactively communicate supply chain issues to client team and coordinate solution implementation.
• Create Purchase orders, audit invoices and provide cost recaps. Monitor and audit postal statements.

Qualifications
Knowledge and Skills

• Deep knowledge of print production, lettershop, Direct Mail and agency workflow.
• Knowledge of postal regulations a must, knowledge of postal logistics and consolidation methods a plus.
• Strong attention to detail and operational workflow dynamics to effectively track and analyze the status within the procurement process.
• Able to multi-task and utilize resources to execute tasks within a deadline-oriented environment
• Excellent communication and negotiating skills.
• Commitment to continuous process improvement initiatives and Able to solve problems creatively.
• Highly motivated and high level of initiative; inspires confidence to work independently and in support of department goals and business objectives.
• Able to build relationships and work across a multi-product line organization.
• Strong analytics and computer skills (MS Excel, Word, PowerPoint, Adobe Acrobat) .
• Excellent knowledge of project management software a plus.
• Requires a minimum of 5 years of related experience.

Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $60,800 - $84,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/01/2026.
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Compensation Range: USD $60,800.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/30/2026.