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Legislative Assistant Jobs in Forney, TX (NOW HIRING)

Client Success Manager - CAC

Dallas, TX · On-site

$110K - $140K/yr

Open Enrollment readiness, policy and legislative changes, system releases, and program expansions ... Identify and operationalize AI-enabled solutions (e.g., virtual assistants/chatbots, NLP-driven ...

Open Enrollment readiness, policy and legislative changes, system releases, and program expansions ... Identify and operationalize AI-enabled solutions (e.g., virtual assistants/chatbots, NLP-driven ...

Back Office Coordinator

Dallas, TX · On-site

$17.75 - $23.75/hr

The Back Office Coordinator will assist the Office Manager with Operation and Management job duties ... Monitors education certifications of nursing staff to assure legislative compliance. Responsible ...

Back Office Coordinator

Dallas, TX · On-site

$17.75 - $23.75/hr

The Back Office Coordinator will assist the Office Manager with Operation and Management job duties ... assure legislative compliance. • Responsible for pharmaceutical handling system upgrade and ...

Showing results 21-40

Legislative Assistant information

See Forney, TX salary details

$27K

$57.8K

$109K

How much do legislative assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for legislative assistant in Forney, TX is $57,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $64,400.00 per year, depending on experience, location, and employer.

What does a legislative assistant do?

Legislative assistants work for elected or appointed officials, advocacy groups, or non-profit organizations that wish to change laws for their cause. They write, edit, and track legislative bills as they go through the legislative process. Other job duties for legislative assistants include garnering support for proposals, responding to constituents, and writing speeches for their employers to introduce legislation to committees.

What does a legislative assistant do?

A Legislative Assistant supports lawmakers by researching policy issues, drafting bills and speeches, and helping manage legislative agendas. They analyze legislation, prepare briefings, and communicate with constituents and stakeholders. Legislative Assistants play a key role in ensuring their office is informed and responsive to the needs of both the legislator and the public.

What are the key skills and qualifications needed to thrive as a legislative assistant, and why are they important?

To thrive as a Legislative Assistant, you need strong research, writing, and analytical skills, often backed by a degree in political science, public policy, or a related field. Familiarity with legislative tracking software, databases, and government procedures is typically required. Excellent communication, organization, and relationship-building skills help you navigate fast-paced political environments and support legislators effectively. These skills are crucial for providing accurate policy analysis, drafting legislative materials, and ensuring smooth legislative operations.

What are some common challenges faced by legislative assistants in managing competing priorities during a legislative session?

Legislative Assistants often juggle multiple responsibilities, such as tracking bills, preparing briefing materials, and responding to constituent inquiries, all while supporting their legislator’s agenda. During a legislative session, deadlines can be tight and priorities may shift rapidly based on new developments or constituent needs. Effective organization, clear communication, and adaptability are essential to manage these competing demands while ensuring that critical tasks are completed accurately and on time.

What is the difference between Legislative Assistant vs Legislative Aide?

AspectLegislative AssistantLegislative Aide
Required CredentialsOften a bachelor's degree in political science, public administration, or related fieldsTypically an associate's or bachelor's degree, sometimes entry-level
Work EnvironmentOffice settings, working closely with legislators and staffOffice or district settings, assisting with administrative tasks
Employer & Industry UsageLegislative offices, government agencies, advocacy groupsLegislative offices, government agencies, congressional offices
Common Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsEntry-level position, job duties, and qualifications

In summary, a Legislative Assistant typically has more advanced responsibilities, requiring higher education and experience, while a Legislative Aide often serves as an entry-level support role. Both work in legislative environments but differ in scope and qualifications.

What are the most commonly searched types of Legislative jobs in Forney, TX?

The most popular types of Legislative jobs in Forney, TX are:

What job categories do people searching Legislative Assistant jobs in Forney, TX look for?

The top searched job categories for Legislative Assistant jobs in Forney, TX are:

What cities near Forney, TX are hiring for Legislative Assistant jobs?

Cities near Forney, TX with the most Legislative Assistant job openings:

Infographic showing various Legislative Assistant job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $57,820 per year, or $27.8 per hour.

Client Success Manager - CAC

VIMO INC.

Dallas, TX • On-site

$110K - $140K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Key responsibilities

  • Serve as the primary point of contact for State-Based Exchange clients, managing relationships and stakeholder communications.

  • Lead initiatives related to eligibility and enrollment operations, including application processing, policy translation, and compliance monitoring.

  • Oversee telephony and contact center technology, including IVR design, routing, and reporting, to optimize call handling and service delivery.


Job description

About VIMO:
Vimo® started as the "Expedia" of health insurance, and now we're transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we're now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we're helping agencies help more people, faster, and transforming healthcare service delivery as we know it
We are looking for Customer Success Manager to join our VIMO team.
About The Role:
The Client Success Manager (CSM) is the primary strategic partner for State-Based Exchange (SBE) clients, responsible for ensuring high-quality delivery of eligibility, enrollment, and consumer assistance services in alignment with state policy, regulatory, and operational requirements. This role combines client relationship leadership, project and program management, data-driven performance oversight, technical systems expertise, and hands-on experience with telephony, quality management, and AI-enabled solutions to drive strategic initiatives and operational improvements.
The ideal candidate has direct experience supporting state-administered healthcare exchange programs, working closely with state agencies, policy teams, and system integrators to translate evolving requirements into compliant, scalable operations that leverage modern contact center technologies and analytics.
Responsibilities:
State Client & Stakeholder Management:
  • Serve as the primary point of contact for SBE clients, including state exchange leadership, policy teams, operations, IT, and compliance stakeholders.
  • Lead WBRs, QBRs, readiness reviews, and ad hoc working sessions with state partners.
  • Translate state policy decisions, regulations, and guidance into clear operational and technical action plans.
  • Manage escalations related to eligibility determinations, enrollment issues, consumer complaints, and legislative or policy-driven changes.

Eligibility & Enrollment Operations Leadership:
  • Provide subject matter leadership across SBE eligibility and enrollment workflows: application processing, income/household updates, Medicaid/CHIP referrals, APTC/CSR reconciliation, and SEP processing.
  • Partner with operations, QA, and training teams to ensure accurate, compliant consumer guidance aligned to state policy.
  • Monitor and reduce trends in eligibility errors, rework, appeals, and consumer inquiries tied to state rules and system behavior.

Project & Program Management:
  • Lead cross-functional initiatives supporting SBE operations: Open Enrollment readiness, policy and legislative changes, system releases, and program expansions.
  • Own project plans, timelines, dependencies, and risk mitigation strategies across eligibility and enrollment workstreams.
  • Coordinate closely with state IT teams, system integrators, vendors, and internal partners to ensure smooth implementation.
  • Telephony, Quality Management & Contact Center Technology:
  • Oversee telephony and contact center platform usage, including IVR design, routing logic, ACD configurations, and reporting integrations.
  • Partner with workforce management and QA teams to align staffing, forecasting, and quality assurance programs to service demand and compliance requirements.
  • Drive improvements in call handling, abandonment, ASA, and first-contact resolution through telephony optimization and process changes.

AI & Automation Leadership:
  • Identify and operationalize AI-enabled solutions (e.g., virtual assistants/chatbots, NLP-driven routing, predictive analytics, automated QA, RPA for eligibility tasks) to improve accuracy, speed, and consumer experience.
  • Lead pilots and scale successful automation initiatives into production, translating AI outcomes into measurable business cases and client-facing benefits.
  • Ensure AI deployments maintain compliance, data privacy, and explainability appropriate for state healthcare environments.

Data Analysis & Performance Management:
  • Analyze operational and eligibility data across service levels, accuracy, timeliness, call drivers, ticket volumes, and enrollment outcomes.
  • Develop clear, executive-ready dashboards and narratives tailored to state stakeholders.
  • Use data to forecast enrollment impacts, staffing needs, and operational risks during peak periods and policy changes.

Compliance, Quality & Continuous Improvement:
  • Ensure alignment with state statutes, regulations, CMS guidance, and contractual SLAs.
  • Partner with QA, compliance, and policy teams to address eligibility errors, appeals, and audit findings.
  • Drive continuous improvement initiatives focused on accuracy, efficiency, and consumer experience within state requirements.
  • Support SOP development, training updates, and change management tied to state policy and system changes.

Basic Qualifications:
  • Bachelor's degree in Health Administration, Public Policy, Public Health, Business, Information Systems, or related field (or equivalent experience).
  • 5+ years supporting a State-Based Exchange, Medicaid agency, or state eligibility program, with demonstrable eligibility and enrollment expertise.
  • Proven client management and stakeholder engagement experience in multi-agency/state environments.
  • Strong project management background leading cross-functional initiatives.
  • Hands-on experience with contact center telephony (IVR/ACD/routing), workforce management coordination, and QA frameworks.
  • Demonstrated use of data and analytics to drive decisions-comfortable producing dashboards and executive reports.
  • Practical experience implementing or managing AI/automation solutions in a contact center or eligibility operations context.
  • Technical fluency with eligibility systems, CRM/contact center tools, reporting solutions, and integration points.
  • Excellent written and verbal communication skills, including experience presenting to state leadership.

Preferred Qualifications:
  • Direct experience working with a State-Based Exchange authority or state health agency.
  • Familiarity with CMS guidance, state audits, and exchange reporting requirements.
  • Experience with AI/ML vendors or platforms relevant to contact centers (chatbots, speech analytics, QA automation).
  • Familiarity with common telephony and contact center platforms and reporting tools.
  • PMP, Agile, or similar project management certification.
  • Experience supporting multiple Open Enrollment periods within an SBE environment.

Key Competencies:
  • Deep SBE eligibility and enrollment subject matter expertise
  • Telephony and contact center technology understanding
  • Quality management and QA program leadership
  • Experience applying AI and automation to operational problems
  • Data-driven decision making and executive communication
  • Cross-agency collaboration and change management
  • Calm leadership during Open Enrollment and policy changes

Compensation and Benefits:
  • Competitive compensation: Please note that salary and compensation may vary based on factors such as skills, experience, performance and location.
  • We offer a comprehensive benefits package, including but not limited to:
    Health, Dental, Life, Disability, and Vision insurance
  • Healthcare spending or reimbursement accounts (HSA/FSA)
  • Retirement benefits (401k)
  • Paid time off
  • Holidays: 13 paid days per year
  • Education assistance or tuition reimbursement-
  • Employee discounts for Gym memberships & commuting/travel assistance

Our Vaues:
  • We believe that working hard, when it is imbued with purpose, can and should be fun.
  • You'll find we are a "can do" place where people work together and roll up their sleeves to get the job done.
  • Everyone has a voice; everyone's ideas count, and everyone is respected.
  • We have built a company, as well as a community of friends and colleagues, with respect for each other.

Information Security & Data Protection Responsibilities:
  • This role may involve access to sensitive, confidential, or regulated information. As part of your role, you will be expected to handle such information responsibly and in accordance with the organization's privacy, security, and data protection policies and procedures. Training specific to this role and the handling of sensitive, confidential, or regulated information is required.
  • By accepting this role, you acknowledge your responsibility to safeguard sensitive information, use company systems and data only for authorized business purposes, and adhere to established security practices including access control, data classification, and least-privilege principles. You are required to comply with all applicable company policies, legal, regulatory, and contractual requirements governing the protection and appropriate use of information.