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Legal Intake Jobs in Georgia (NOW HIRING)

Intake Specialist I

Savannah, GA · On-site

$16.50 - $22/hr

Our Intake Specialists will determine if the people calling in have a valid legal claim, answer their questions, and take the time to explain the documents they'll need to sign to secure ...

Intake Specialist

Cartersville, GA · On-site

$15.75 - $21.25/hr

Assess the viability of potential cases based on established criteria and provide preliminary legal advice. * Efficiently manage and document client intake information in our case management system.

ABOUT THE FIRM Secretariat professionals are trusted in the highest-stakes legal, risk, and ... The Project Intake Manager will act as a key liaison between Finance, Legal Operations (including ...

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Experience: 2+ years of experience in consultative phone calls, client intake, or hospitality/professional services administration (legal intake or legal sales experience is a plus). * Software ...

Intake Specialist I

Savannah, GA · On-site

$16.50 - $22/hr

Our Intake Specialists will determine if the people calling in have a valid legal claim, answer their questions, and take the time to explain the documents they'll need to sign to secure ...

Legal Assistant

Douglasville, GA · On-site

$45K - $50K/yr

At least 1 year experience in a personal injury firm working as intake specialist or legal assistant preferred * 1-3 years of customer service experience required. * Familiarity with law, legal ...

Legal Assistant

Douglasville, GA · On-site

$45K - $50K/yr

At least 1 year experience in a personal injury firm working as intake specialist or legal assistant preferred * 1-3 years of customer service experience required. * Familiarity with law, legal ...

At least 1 year experience in a personal injury firm working as intake specialist or legal assistant preferred * 1-3 years of customer service experience required. * Familiarity with law, legal ...

Showing results 21-40

Legal Intake information

See Georgia salary details

$17.7K

$46.8K

$76K

How much do legal intake jobs pay per year?

As of Sep 4, 2026, the average yearly pay for legal intake in Georgia is $46,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $52,800.00 per year, depending on experience, location, and employer.

What is a legal intake?

A Legal Intake job involves handling initial client inquiries for a law firm, legal department, or legal service provider. Responsibilities typically include gathering essential case details, assessing potential clients' needs, and directing them to the appropriate legal professionals. Legal Intake specialists ensure that relevant information is accurately recorded and categorized to streamline the legal process. Strong communication, organizational skills, and knowledge of legal terminology are essential in this role.

What are the typical responsibilities of someone working in legal intake at a law firm?

Legal Intake professionals serve as the first point of contact between a law firm and potential clients, handling incoming inquiries, gathering preliminary case details, and determining eligibility for legal services. They are responsible for accurately recording information, assessing the urgency and nature of cases, and scheduling consultations with attorneys. This role often requires multitasking between phone calls, emails, and data entry while maintaining confidentiality and professionalism. Legal Intake team members also collaborate closely with attorneys and support staff, ensuring that every case is properly documented and ready for review. Gaining experience in this position offers valuable insight into law firm operations and can provide a strong foundation for growth into other legal or administrative roles.

What are the key skills and qualifications needed to thrive in the legal intake position, and why are they important?

To excel as a Legal Intake professional, you need a strong grasp of legal terminology, attention to detail, and excellent organizational skills, usually backed by some experience in a legal environment or client service role. Familiarity with case management software, client relationship management (CRM) systems, and standard office productivity tools is common. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure will help you connect with clients and gather accurate information. These capabilities are essential for building client trust, ensuring accurate case intake, and maintaining smooth workflow in busy law practices.

What are the most commonly searched types of Legal Intake jobs in Georgia?

The most popular types of Legal Intake jobs in Georgia are:

What are popular job titles related to Legal Intake jobs in Georgia?

For Legal Intake jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Legal Intake jobs?

Cities in Georgia with the most Legal Intake job openings:

Infographic showing various Legal Intake job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,795 per year, or $22.5 per hour.

Intake Specialist I

Broughton Partners

Savannah, GA • On-site

$16.50 - $22/hr

Full-time

Re-posted 26 days ago


Job description

The Intake Specialist is the heart of Broughton Partners and is the potential claimants’ first point of contact with our company. Our Intake Specialists will determine if the people calling in have a valid legal claim, answer their questions, and take the time to explain the documents they’ll need to sign to secure representation by a litigating law firm that is right for them. This is a call center environment, which means that at times, there will be a high volume of calls that you’ll be expected to handle. As our company primarily deals with mass tort cases involving personal injury, many of the people the Intake Specialists interact with may be distressed or have a traumatic history. Being empathetic and patient is crucial to the success of our specialists.

What’s the role like and who’s a good fit:
Intake Specialists are the heart of Broughton Partners as they’re the potential claimants first point of contact with our company. The goal of the Intake Specialist is to (a) determine if the people calling in have a valid legal claim (b) and answering their questions to help determine if signing a legal retainer to be represented by a litigating law firm is right for them. As our company deals primarily with mass tort cases, many of the people you interact with in this role may be distressed and being empathetic and patient is crucial to success.
Main Responsibilities of an Intake Specialist: 

90% Fielding inbound calls

The vast majority of the time working as a Intake Specialist is spent fielding inbound calls from potential claimants who have opted in to be contacted either by calling us directly after seeing an ad or by completing a web form to be contacted. There are no cold calls made to potential claimants who have not opted in previously. You’ll be provided with training on detailed scripts, Formsite surveys to determine eligibility, and Salesforce to manage calls efficiently.
10% Ongoing training on process and best practices 
We conduct training sessions frequently as new torts emerge and we identify best practices. We also want to hear your feedback and areas you think we can improve so we can address them.

 
Must-Haves:

  • Strong verbal and written communication skills
  • Strong active listening skills
  • Ability to multitask
  • Comfortable having conversations on difficult subjects
  • High level of emotional maturity
  • Fluency in both English and Spanish is a plus

Minimum Position Requirements: 

Education: High school diploma, GED, or equivalent educational certification required.

Work Experience:  0 years of experience required, customer service experience preferred.

Licenses or Certification:  HIPAA certification preferred.

Skills Required: 

  • Strong verbal and written communication skills
  • Strong active listening skills
  • Ability to multitask 
  • Comfortable having conversations on difficult subjects
  • High level of emotional maturity
  • Ability to maintain confidentiality when handling sensitive information