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Legal Intake Sales Jobs in Ohio (NOW HIRING)

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Legal Intake Sales information

What is a legal intake sales professional?

A Legal Intake Sales professional is responsible for handling initial inquiries from potential clients at a law firm or legal service provider. They gather essential case information, assess the needs of callers, and determine if the case aligns with the firm's practice areas. In addition to customer service, they use sales techniques to convert inquiries into new clients for the firm. Their role is crucial in the client acquisition process, as they are often the first point of contact and help guide clients through the intake process.

What are the key skills and qualifications needed to thrive as a legal intake sales professional?

To thrive as a Legal Intake Sales professional, you need a strong understanding of legal terminology, client qualification processes, and sales techniques, often supported by experience in legal or sales environments. Familiarity with customer relationship management (CRM) software, call tracking systems, and intake management tools is typically required. Excellent communication, active listening, and empathy are crucial soft skills for building trust and rapport with potential clients. These skills and qualities are vital to effectively convert inquiries into clients while ensuring a positive representation of the legal firm.

How does the legal intake sales role interact with attorneys and other legal staff during the client onboarding process?

In a Legal Intake Sales position, you'll regularly collaborate with attorneys and paralegals to ensure that potential clients' cases are accurately assessed and routed. After gathering essential information from clients, you’ll communicate key details to the legal team, often participating in briefings or follow-up meetings to clarify case specifics. This teamwork is crucial for maintaining seamless client onboarding and ensuring that the right cases move forward efficiently. Successful Legal Intake Sales professionals develop strong communication skills and a good understanding of legal terminology to facilitate smooth collaboration.

What is the difference between Legal Intake Sales vs Legal Assistant?

AspectLegal Intake SalesLegal Assistant
Required CredentialsHigh school diploma, sales or customer service experience, knowledge of legal servicesHigh school diploma or associate degree, paralegal certification often preferred
Work EnvironmentCall centers, law firms, legal service providersLaw firms, legal departments, courts
Employer & Industry UsageLegal service providers focusing on client acquisitionSupporting attorneys with administrative and case management tasks
Common Search & Comparison IntentUnderstanding sales roles in legal industryLegal support roles assisting attorneys

Legal Intake Sales primarily focuses on client acquisition through sales and communication skills, while Legal Assistants support attorneys with administrative and case-related tasks. Both roles are essential in legal services but serve different functions within the industry.

What are popular job titles related to Legal Intake Sales jobs in Ohio?

For Legal Intake Sales jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Legal Intake Sales jobs in Ohio look for?

The top searched job categories for Legal Intake Sales jobs in Ohio are:

What cities in Ohio are hiring for Legal Intake Sales jobs?

Cities in Ohio with the most Legal Intake Sales job openings:

Legal Intake Sales jobs near you
Infographic showing various Legal Intake Sales job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution.

Retail Store Assistant Manager II

Goodwill Industries of Lorain County Ohio

Lorain, OH

$17.39/hr

Full-time

Posted 10 days ago

Job description

Position Summary:
The Assistant Retail Store Manager II is responsible for assisting the Retail Store Manager in the successful operation of the Goodwill store by offering quality retail merchandise, overseeing production operations, driving round-up program and providing customer service in a professional, positive and courteous manner, and maintaining financial viability. Employee will work closely with the Retail Store Manager and Retail Operations Manager to build and train an efficient, qualified staff and maintain a positive culture within the store environment. Employee will assume Retail Store Manager’s responsibilities in their absence.
Essential Functions:
  • Assist in the daily planning, prioritizing and supervising of employees; refer staff issues or concerns to the appropriate individual to be addressed in a timely and productive manner.
  • Train, direct and monitor store activities and operations to drive revenue growth and ensure monthly sales, payroll and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable.
  • Ensure that staff members adhere to production guidelines in stocking, cleaning, maintaining sales floor, rotation, intake/sorting, salvage and quality of goods processed. Also, donated and used goods are processed appropriately from the time received through stocking on the sales floor.
  • Assist customers and donors in a timely and courteous manner while giving quality customer service and keeping good customer relations.
  • Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
  • Maintain records of store operations; complete all reports and information requested by management in a timely fashion, with a high degree of accuracy.
  • Secure facility, donations, and store merchandising by implementing loss prevention and store security measures.
  • Ensure that the store and surrounding premises are kept clean and free of safety hazards.
  • Uphold safe work practices in support of a safety culture through awareness and observation; participate in training and provide training and education to employees of safety requirements; reports any potential hazards or accidents.
  • Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local, state and federal agency requirements.
  • Secure facility, donations, and store merchandise by implementing loss prevention and store security measures.
  • Pursue professional career development through continuing education and training opportunities.
  • Promote positive teamwork among co-workers
  • Adhere to all company personnel policies and procedures; assist all store personnel in understanding and following policies and procedures.
  • Act as Retail Store Manager or Assistant Manager in employee’s absence at any location including managing the store budget and expenses.
  • Perform administrative tasks including safety, report submission, ordering of supplies, check-in and close-out procedures, and cash management in Retail Store Manager’s absence.
  • Perform other duties as assigned, including being on call to cover any other location as needed.
Qualifications and Required Skills:
  • Excellent written, verbal and interpersonal communication skills; time management skills are required.
  • Demonstrate ability to lead staff; to work with a diverse public.
  • Knowledge of retail operations, sales, community and customer relations.
  • Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email.
  • Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently.
  • Valid Driver’s license with good driving record and proof of current auto insurance required every six months.
  • Ability to travel to any of the 7 Retail stores within GWLCO territory and cover any shift as needed.
Education and Experience:
  • 3 years retail management experience required.
  • High School Diploma or GED
  • Associate’s degree in Business, Retail, Merchandising, Marketing or a related field preferred.
  • Significant experience in the field may be considered in lieu of a degree

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