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Legal Client Success Manager Jobs (NOW HIRING)

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

NK Consultancy LLC

Client Success Manager

Houston, TX · Remote

ABOUT THE ROLE We are looking for a Client Success Manager to lead our Client Services team and drive measurable outcomes for our healthcare clients. In this role, you'll build and manage the ...

CallTower, Inc.

Client Success Manager

Rochester, NY · On-site

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

ID Plans Corp.

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role ...

CallTower, Inc.

Client Success Manager

Rochester, NY · On-site

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

CallTower Inc

Client Success Manager

Rochester, NY · On-site

Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR) existing ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Laine Neural Network SA

Client Success Manager Location: Austin, TX (strongly preferred) Laine is building its U.S ... Laine is legal software built by attorneys -- decades of legal methodology, built into the product ...

New

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

About the Client Success Manager position We're looking for a driven and passionate Client Success Manager (CSM) who loves building relationships and helping clients win. In this role, you'll be the ...

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Showing results 21-40

All JobsLegal Client Success JobsLegal Client Success Manager Jobs

Legal Client Success Manager information

See salary details

$36.5K

$87.8K

$134.5K

How much do legal client success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for legal client success manager in the United States is $87,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $101,500.00 per year, depending on experience, location, and employer.

What is the difference between Legal Client Success Manager vs Legal Account Executive?

AspectLegal Client Success ManagerLegal Account Executive
Required CredentialsLegal knowledge, client management experienceSales experience, legal industry familiarity
Work EnvironmentClient relationship management, post-sale supportSales, business development, client acquisition
Employer & Industry UsageLegal tech firms, law firms, legal service providersLegal tech companies, legal service providers
Search & Comparison IntentUnderstanding client retention rolesSales roles within legal industry

The Legal Client Success Manager focuses on maintaining client relationships, ensuring satisfaction, and supporting retention after the sale. In contrast, the Legal Account Executive primarily handles new client acquisition and sales. Both roles require legal industry knowledge but differ in their core responsibilities and focus areas within the legal tech and services sectors.

How much do legal client success managers make in the US?

Legal Client Success Managers in the US typically earn between $60,000 and $100,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, with higher compensation often associated with advanced skills in client management and legal technology tools.

What are popular job titles related to Legal Client Success Manager jobs?

For Legal Client Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Legal Client Success Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $87,763 per year, or $42.2 per hour.

Client Success Manager

Portsmouth, NH • On-site

Lyra Technology Group
See more jobs at Lyra Technology Groupexternal

$70K - $80K/yr

Full-time

Re-posted 4 days ago

Job description

Client Success Manager-Lyra Technology Group
Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the CSM leads proactive client engagement, including Strategic Quarterly Business Reviews (QBRs), upsell and cross-sell conversations, and roadmap development. This is a revenue-influencing role that blends technical insight into client relationship management, requiring strong communication skills and a foundation in IT services. At every point, from onboarding to ongoing consultations, the CSM team collects, analyzes, and then uses data to ensure that their clients are fully engaged and getting the value they expect.
About Lyra...
Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Now, we hold a controlling stake in 80 companies and are continuing to grow. Our companies employ over 600 team members and sit across the Northeast, Midwest, and Eastern Canada. Each company is led by its own management team, and we are incredibly proud of the work they do.
Your work as a Client Success Manager will include several components:
• Manage Client Relationships - Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.
• Drive Retention & Growth - Own client renewals and proactively identify expansion opportunities to increase account value.
• Own Upsell Conversations - Lead upsell and cross-sell discussions that align with client needs and PCGiT's service offerings, collaborating with AEs or leadership as needed.
• Understand the Business - Become a strategic partner by learning each client's business model, goals, IT stack, and pain points.
• Coordinate Solutions - Work cross-functionally with service delivery, technical support, and sales to resolve issues and advocate for client needs.
• Lead QBRs & Strategy Sessions - Conduct regular account reviews, usage reports, and roadmap planning sessions with clients.
• Champion the Client Experience - Ensure a high-touch, consultative experience from onboarding through renewal.
Our ideal Client Success Manager has the following qualifications:
• 2-4 years of experience in client success, account management, or related B2B customer-facing roles.
• Familiarity with IT services, MSP environments, or technical support workflows is strongly preferred.
• Strong communication and relationship-building skills with clients ranging from IT managers to C-suite.
• Confidence in conducting client meetings, reviewing technical data, and leading renewal or upsell conversations.
• Comfortable and confident leading upsell conversations, positioning solutions that create additional value.
• Experience identifying and nurturing account expansion opportunities, even without a formal quota.
• Proficiency with CRM and account management tools (HubSpot preferred).
• A proactive mindset - you solve problems before they escalate.
• Strong organizational skills and attention to detail across multiple client accounts.
If joining a team-oriented company in the tech space sounds appealing to you, let's have a conversation.

Apply