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Learning Program Specialist Jobs in Boston, MA (NOW HIRING)

The Sr. Program Specialist supports the Director of Merchandising & Program Management in the ... of working and learning has changed. This is your opportunity to be a part of a brand ...

New

The Program Specialist will be a member of the new development team, and participate in all ... different learning and communication styles • Participatory skills, collaborative skills ...

The Program Specialist will be a member of the new development team, and participate in all ... different learning and communication styles • Participatory skills, collaborative skills ...

The Learning Operations & Delivery Specialist drives the execution of WHOOP's talent development ... Measure program effectiveness and continuously improve learning experiences using participant ...

The Learning Operations & Delivery Specialist drives the execution of WHOOP's talent development ... Measure program effectiveness and continuously improve learning experiences using participant ...

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Learning Program Specialist information

See Boston, MA salary details

$29.3K

$73.9K

$132K

How much do learning program specialist jobs pay per year?

As of Sep 10, 2026, the average yearly pay for learning program specialist in Boston, MA is $73,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $93,400.00 per year, depending on experience, location, and employer.

What is a learning program specialist?

Learning Program Specialists are professionals who design, implement, and assess educational programs within organizations or institutions. They work to improve the effectiveness of learning initiatives by researching best practices, developing training materials, and supporting instructors or facilitators. Their goal is to ensure that educational programs meet the needs of learners and align with organizational objectives. They often collaborate with subject matter experts and use data to continually enhance program quality.

How does a learning program specialist typically collaborate with subject matter experts and instructional designers?

Learning Program Specialists often serve as a bridge between subject matter experts (SMEs) and instructional designers, ensuring that course content is both accurate and engaging. They coordinate meetings, facilitate the sharing of expertise, and help translate complex information into effective learning materials. This collaboration requires strong communication and project management skills, as well as the ability to align educational objectives with organizational needs. By working closely with both groups, Learning Program Specialists help maintain quality and consistency across training programs.

What are the key skills and qualifications needed to thrive as a learning program specialist, and why are they important?

To thrive as a Learning Program Specialist, you need expertise in instructional design, curriculum development, and adult learning principles, often backed by a degree in education, instructional design, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and assessment platforms is typically expected. Strong project management, communication, and collaboration skills help you effectively engage stakeholders and adapt to diverse learner needs. These skills ensure that learning programs are impactful, well-organized, and aligned with organizational goals.

What is the difference between Learning Program Specialist vs Training Coordinator?

AspectLearning Program SpecialistTraining Coordinator
CredentialsBachelor's degree; certifications in learning or instructional design often preferredBachelor's degree; certifications in training or HR beneficial
Work EnvironmentDesigning and developing learning programs, often in educational or corporate settingsOrganizing and scheduling training sessions, often in corporate or organizational environments
Employer & IndustryEducational institutions, corporations, nonprofitsCorporations, government agencies, nonprofits
Search & Comparison IntentFocuses on program development and instructional designFocuses on logistics and delivery of training sessions

The Learning Program Specialist primarily designs and develops learning initiatives, while the Training Coordinator manages the logistics and delivery of training sessions. Both roles require similar educational backgrounds and often work within the same industries, but their core responsibilities differ in focus and scope.

How do I become a learning program specialist?

To become a learning program specialist, typically a bachelor's degree in education, training, or a related field is required, along with experience in instructional design, curriculum development, or training delivery. Developing skills in learning management systems, project management, and communication can enhance qualifications, and some roles may prefer or require certifications such as CPLP or ATD credentials.

What degree do you need to be a learning program specialist?

A learning program specialist typically needs at least a bachelor's degree in education, instructional design, or a related field. Some roles may prefer or require a master's degree or relevant certifications in training or curriculum development. Strong communication skills and experience with learning management systems are also beneficial.

Senior Program Specialist

Framingham, MA • On-site

Staples, Inc.
Retail • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Staples rating

5.8

Company rating: 5.8 out of 10

Based on 644 frontline employees who took The Breakroom Quiz


Job description


Team Summary:
The Merchandising & Program Management team is responsible for executing, measuring, and enhancing strategic in-store partnership programs across Staples stores. The team collaborates closely with Merchandising, Store Operations, Finance, Supply Chain, Marketing, and external partners to ensure programs are effectively launched, operationally successful, and deliver strong customer and financial results. Programs supported by the team include initiatives such as Amazon Returns, Verizon, Party City, BinWins, and Stanton Optical.
Role Summary:
The Sr. Program Specialist supports the Director of Merchandising & Program Management in the execution, reporting, performance tracking, and continuous improvement of strategic in-store partnership programs. This role serves as a key partner in coordinating program activities, analyzing performance, supporting operational execution, and delivering actionable insights that help drive business results. The ideal candidate thrives in a fast-paced environment, enjoys working with data, and excels at collaborating across teams to drive successful outcomes.
What You'll Be Doing:
  • Support the end-to-end execution of strategic in-store partnership programs from pilot through enterprise rollout.
  • Coordinate timelines, milestones, deliverables, and dependencies across internal stakeholders and external partners.
  • Maintain operational playbooks, program documentation, and standard operating procedures.
  • Monitor store-level execution, identify risks, and recommend solutions to improve program performance.
  • Support onboarding activities and expansion efforts for new and existing programs.
  • Own recurring reporting, scorecards, dashboards, and KPI tracking across multiple programs.
  • Analyze sales, margin, traffic, productivity, financial, and operational performance metrics.
  • Develop business insights and recommendations that support leadership decision-making.
  • Partner with Finance and cross-functional teams to validate results and support business reviews.
  • Assist with testing, evaluation, and implementation of process improvements and program enhancements.

What You Bring to the Table:
  • Strong project and program management capabilities.
  • Analytical mindset with the ability to turn data into actionable business insights.
  • Exceptional organizational skills and attention to detail.
  • Financial and business acumen with an understanding of performance drivers and KPIs.
  • Ability to manage multiple projects and competing priorities simultaneously.
  • Excellent communication and presentation skills.
  • Collaborative approach and ability to build strong relationships across functions and with external partners.
  • Problem-solving skills with a focus on continuous improvement and operational excellence.

What's Needed - Basic Qualifications:
  • Bachelor's degree in Business, Analytics, Operations, Merchandising, or a related field or equivalent work experience.
  • 4+ years of experience in program management, business operations, merchandising support, analytics, or related roles within retail or multi-unit environments.
  • Experience managing timelines, deliverables, and cross-functional initiatives.
  • Strong proficiency with Excel and data analysis tools.
  • Experience creating reports, scorecards, dashboards, and performance tracking tools.
  • Strong written, verbal, and presentation skills.
  • Ability to analyze data and provide recommendations that support business decisions.

What's Needed - Preferred Qualifications:
  • Bachelor's degree in Business, Analytics, Operations, Merchandising, or a related field.
  • Experience supporting partnership programs, pilots, or store-based initiatives.
  • Retail, merchandising, or multi-unit operational experience.
  • Experience with dashboarding and reporting platforms such as Power BI, Tableau, or similar tools.
  • Experience preparing executive-level presentations, business reviews, and leadership reporting.
  • Experience working with external business partners and vendors.

Get great perks.
  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
#LI-KA1
About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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