Learning Development Program Manager Jobs in Lancaster, PA

*This listing is to support various openings across the US and Canada*
Join Amazon's Transportation Operations Management (TOM) team as an Associate Learning & Development Trainer and play a crucial role in shaping our transportation network's future. In this DOT-regulated position, you'll combine your transportation expertise with hands-on training delivery to develop our Transportation Associates' (TAs) critical skills. You'll lead classroom, virtual, and yard training sessions, focusing on safety, operational excellence, and compliance. This role offers a unique opportunity to impact one of the world's largest transportation networks while developing your own skills in training delivery and operational support.
Key job responsibilities
Training Delivery
• Deliver standardized classroom, virtual, and hands-on training following established curriculum
• Conduct comprehensive new hire onboarding covering yard safety, equipment operation, and Amazon policies
• Provide continuous education programs including safety refreshers and operational updates
Over-the-Road (OTR) Training
• Deliver safe driving techniques and defensive driving principles
• Ensure compliance with DOT requirements through proper vehicle inspections and documentation
• Train associates on route planning, navigation, and emergency response protocols
Safety and Operations
• Execute yard safety observations and provide real-time coaching to Transportation Associates
• Support yard operations during high-volume events through yard management and shuttling
• Partner with site leadership to maintain safety standards and operational excellence
Documentation and Compliance
• Maintain accurate training records including attendance, completion, and safety observations
• Track and report training metrics while providing feedback on program effectiveness
• Ensure compliance with Amazon policies, safety protocols, and DOT regulations
A day in the life
Your day might begin with a virtual training session on compliance updates or safety protocols. You could then transition to hands-on yard training, demonstrating proper equipment operation and safety practices. In the afternoon, you might conduct over-the-road training, working one-on-one with associates to develop their driving skills. During peak periods, you'll flex between training delivery and supporting critical yard operations. Throughout the day, you'll document training completion, provide coaching, and ensure all activities comply with DOT regulations.
About the team
The Associate Learning and Development (ALD) Training Delivery Team implements comprehensive transportation training programs through hands-on and classroom instruction. Our team collaborates with cross-organizational stakeholder groups to deliver high-quality, timely training that drives operational success and maintains safety excellence. Through engaging instructional techniques and practical skills building, we create an environment that encourages continuous learning and curiosity among transportation associates. We are change champions that challenge the status quo.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Class A commercial driver's license (CDL)
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of verifiable CDL driving experience in the last 10 years
- Eligibility to drive in accordance with DOT requirements
PREFERRED QUALIFICATIONS
- 2+ years of CDL driver training experience
- Experience delivering structured training programs
- Knowledge of DOT/FMCSA rules, regulations, and record keeping
- Demonstrated ability to effectively communicate technical information
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, PA, Lewisberry - 26.80 - 28.30 USD hourly