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Learning Development Program Manager Jobs in Lakeland, FL

UAB

PROGRAM MANAGER II

Tampa, FL · On-site

$51K - $66K/yr

Related experience may include professional education, program management, project management, training and development, corporate learning, business development, client relationship management ...

Agile Defense

Program Manager

Tampa, FL

Leads a team of Project Managers through all program phases including concept, development, implementation, evaluation and closeout; ensures successful integration of all program segments and ...

Agile Defense

Program Manager

Tampa, FL · On-site

Leads a team of Project Managers through all program phases including concept, development, implementation, evaluation and closeout; ensures successful integration of all program segments and ...

THOMSON REUTERS

Senior Program Manager

Tampa, FL · Hybrid

$109K - $110K/yr

About the Role As a TRSS Senior Program Manager , you will be responsible for managing complex ... By fostering a culture of continuous learning and skill development, we prepare our talent to ...

University of South Florida

Program Manager

Tampa, FL · On-site

Employees excel in USF's rich academic environment, which fosters their development and advancement ... Responsible for the management and implementation of program goals, objectives, policies ...

USAA

Program Manager Lead

Tampa, FL · On-site +1

Lead and support cross-functional teams in the development and execution of change plans in ... Mentors Program Managers in identifying benefits and defining alternatives across departmental ...

UAB

PROGRAM MANAGER-SPH

Tampa, FL · On-site

$45K - $59K/yr

PROGRAM MANAGER-SPH The University of Alabama at Birmingham General Responsibilities: The UAB ... Key Duties & Responsibilities: 1. Assist with the development, coordination, and distribution of ...

TriOptus LLC

Technical Program Manager

Tampa, FL · On-site

$117K - $152K/yr

The Program Management Lead is self-motivated and takes initiative to partner closely with dev leads, internal clients, and all other relevant program stakeholders and contributors, to ensure ...

AEVEX

Program Manager 2

Tampa, FL · On-site

... development planning and learning opportunities. * Sets performance standards and encourages ... Program Management Professional (PMP) Certification or DAWIA Level 2. Experience * 5 or more years ...

AEVEX

Program Manager 2

Tampa, FL

... development planning and learning opportunities. * Sets performance standards and encourages ... Program Management Professional (PMP) Certification or DAWIA Level 2. Experience * 5 or more years ...

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Showing results 21-40

All JobsLearning Development Program JobsLearning Development Program Manager JobsLearning Development Program Manager Jobs in Lakeland, FL

Learning Development Program Manager information

See Lakeland, FL salary details

$28K

$89.7K

$160.3K

How much do learning development program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for learning development program manager in Lakeland, FL is $89,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $98,800.00 per year, depending on experience, location, and employer.

What is the difference between Learning Development Program Manager vs Training Coordinator?

AspectLearning Development Program ManagerTraining Coordinator
ResponsibilitiesDesigning, implementing, and overseeing learning programs and development initiativesOrganizing and scheduling training sessions, managing logistics
Required SkillsCurriculum design, project management, leadershipCommunication, organization, coordination
CertificationsLearning & Development certifications (e.g., CPLP), project managementTraining certifications, CPR/First Aid (if applicable)
Work EnvironmentCorporate training departments, educational institutionsHR departments, training centers

The Learning Development Program Manager focuses on creating and managing comprehensive learning strategies, while the Training Coordinator handles the logistics of training sessions. Both roles require strong organizational skills, but the Program Manager typically has a broader scope and strategic responsibilities.

What is a learning development program manager?

A Learning Development Program Manager is a professional responsible for designing, implementing, and managing training and development programs within an organization. They assess the learning needs of employees, create educational materials or programs, and measure the effectiveness of training initiatives. Their goal is to enhance employee skills, improve job performance, and support organizational growth by fostering a culture of continuous learning.

How does a learning development program manager typically collaborate with subject matter experts to create effective training programs?

Learning Development Program Managers often work closely with subject matter experts (SMEs) to ensure that training content is accurate, relevant, and aligned with organizational goals. This collaboration usually involves conducting needs assessments, co-designing curriculum, and reviewing training materials for technical accuracy. Program Managers facilitate regular meetings and feedback sessions with SMEs to refine content and adapt to learner feedback. Building strong relationships and clear communication with SMEs is key to delivering impactful learning experiences.

What are the key skills and qualifications needed to thrive as a learning development program manager, and why are they important?

To thrive as a Learning Development Program Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s or master’s degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are typically required. Strong communication, leadership, and analytical skills help you collaborate across teams and tailor programs to organizational needs. These skills and qualities are crucial to designing effective learning solutions that drive employee growth and achieve business objectives.
What are popular job titles related to Learning Development Program Manager jobs in Lakeland, FL? For Learning Development Program Manager jobs in Lakeland, FL, the most frequently searched job titles are:
What job categories do people searching Learning Development Program Manager jobs in Lakeland, FL look for? The top searched job categories for Learning Development Program Manager jobs in Lakeland, FL are:
What cities near Lakeland, FL are hiring for Learning Development Program Manager jobs? Cities near Lakeland, FL with the most Learning Development Program Manager job openings:
Learning Development Program Manager jobs near you

Customer Success Learning Development Specialist

Ashley Global Retail, LLC

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

38th of 51 rated furniture manufacturers

Job description

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort
Who We Are:
At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.
If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Position Overview
The Customer Success Learning & Development Specialist supports Customer Success and Retail teams through comprehensive training delivery, onboarding support, content maintenance, coaching, and process improvement initiatives. This role serves as a critical resource for employee development and operational knowledge, ensuring teams have the tools and training needed to deliver exceptional customer experiences.
Key Responsibilities
Training & Development
  • Facilitate and deliver training programs for Customer Success and Retail teams
  • Maintain and update learning materials, SOPs, and process documentation to ensure accuracy and relevance
  • Support employee development through ongoing coaching and performance support
  • Track training completion, learner progress, and adoption of new processes using operational KPIs
  • Serve as a subject matter expert resource for process and operational knowledge

Onboarding & Support
  • Design and deliver onboarding experiences for new Customer Success and Retail team members
  • Provide post-training support to help employees apply knowledge and build confidence
  • Conduct check-ins and follow-up coaching to ensure successful knowledge transfer

Content Management
  • Create, update, and maintain training materials, job aids, videos, and reference documents
  • Ensure content accuracy through collaboration with operations, quality, and leadership teams
  • Organize and manage training content in LMS platforms and knowledge management systems

Process Improvement
  • Identify workflow inefficiencies and support implementation of process improvements and best practices
  • Recommend updates to training materials, SOPs, workflows, and operational processes to improve employee performance and customer experience
  • Partner with stakeholders to ensure successful rollout of process updates and changes

Cross-Functional Partnership
  • Partner with operations, quality, leadership, and support teams to ensure training content accuracy
  • Collaborate on successful rollout of process updates and system changes
  • Provide facilitation, feedback, and ongoing support to help employees build knowledge and confidence

Required Qualifications
  • Equivalent combination of education and relevant work experience will be considered
  • 1-3 years of experience in customer service, training, onboarding, content support, or process improvement environments
  • Experience creating and maintaining training content and documentation
  • Demonstrated experience facilitating training or presenting to groups

Additional Qualifications (Preferred)
  • Experience with LMS platforms, content management tools, and video creation tools
  • Proficiency with CRM systems and knowledge base systems
  • Background in instructional design or adult learning principles
  • Certification in training delivery or instructional design (e.g., CPTD, ATD certificates)
  • Strong Microsoft Office skills, particularly PowerPoint and Word
  • Experience in retail or customer success environments
  • Familiarity with change management principles and practices
  • Previous coaching or mentoring experience

Work Environment:
  • This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours.

Benefits We Offer:
  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance

Our Core Values:
  • Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
  • (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
  • Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
  • Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
  • Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
  • Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
  • Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:
Corporate Social Responsibility
View Our Corporate Brochure
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.

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