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Learning Development In Hospitality Jobs in Juneau, AK

Description At RELI Group, our work is grounded in purpose. We partner with government agencies to solve complex challenges, improve public health, strengthen national security, and make government ...

Front Desk Agent Aspen Suites Juneau

Juneau, AK · On-site

$15 - $19/hr

Training and development opportunities * A supportive team environment and opportunities to grow At JL Hospitality Management, we believe in creating a workplace where people feel valued, supported ...

... learning & growth opportunities! If you have smiles to share, we'd love to have you on our team ... development · Health and welfare benefits for eligible employees (Medical, Dental, 401k and more ...

... learning & growth opportunities! If you have smiles to share, we'd love to have you on our team ... development · Health and welfare benefits for eligible employees (Medical, Dental, 401k and more ...

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Learning Development In Hospitality information

See Juneau, AK salary details

$54K

$105.7K

$142.5K

How much do learning development in hospitality jobs pay per year?

As of Jun 15, 2026, the average yearly pay for learning development in hospitality in Juneau, AK is $105,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $122,400.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

Employee Support Specialist - Human Resources - Juneau

Central Council Tlingit & Haida Indian Tribes

Juneau, AK • On-site

$30.56 - $34.93/hr

Other

Medical, Life, Retirement

Posted yesterday


Job description

Description

Employee Support   Specialist

Department:   Human Resources

Location:   Juneau, AK


Exemption   Status: Non-Exempt

Pay   Grade(s): 9 ($30.56- 34.93+ DOE) 

Purpose: The Employee Support Specialist will assist in the   administration and coordination of daily employee support functions, ensuring   employee inquiries are processed in a timely manner or routed appropriately   for resolution. Maintain timely and   accurate records of all employee support interactions to include claims   processing, background checks, and drug program administration. This position will also provide benefit   program support, to include health, retirement, short/long term disability, and life insurance. This position will   support the administration of FML and PALE, maintaining accurate records of   time used, documentation submitted, and ongoing updates and 'return to work   status'.

Essential Functions. An individual in   this role must be able to perform the following functions with or without   reasonable accommodation:

Prepare, submit, and   track workers compensation claims, prepare and submit incident reports as   necessary

Oversight of new   hire, random, and reasonable suspicion drug testing program; travel will be   required for this task

Conducting timely   background checks of potential new hires to Tlingit and Haida

Provide support benefits   in the administration of health, retirement and life insurance programs

Assist in the   implementation of training and development plans as requested by Learning   & Development Manager.

Assist in   distributing and implementing HR policies and procedures

Process employee   inquiries and respond timely

Assist Benefits   & Compensation Analyst with open enrollment process

Assist in   facilitating annual benefits fair

Assist Recruiting   with local candidates and job fair preparation/attendance 

Daily management of   Human Resources Inbox, ensuring inquiries are answered or assigned in a   timely manner, following up with inquiries still open after 3 business days

Provide departmental   support for timely data entry, electronic filing, and personnel file   maintenance

Other duties as   assigned


Requirements

Knowledge, Skills   & Abilities. A comprehensive set of capabilities required to perform job   tasks effectively:

Maintain current   knowledge of employee benefits options

Maintain current   knowledge of background, fingerprinting, and drug testing options

Excellent written   and verbal communications skills

Excellent   organizational and time management skills

Proficient in   Microsoft Office Suite

Ability to work   independently and prioritize workload

Ability to organize, plan, and maintain confidential records

Ability to search, select, compile, and summarize data and information


Ability to compare   data for completeness, identify any discrepancies or inaccuracies, and make   the necessary corrections

Minimum Qualifications (education, experience, skills):

Associate degree

Two (2) years'   related experience

Minimum one (1) year   demonstrated experience in program compliance and maintenance

Substitute for associate degree:

Two (2)  years'   relevant experience


Physical   Requirements. The physical demands described here   are representative of those that must be met by an employee to successfully   perform the essential functions of this job with or without reasonable   accommodation:

Most of the work is   performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing   less than 40 lbs.

Travel on small   aircraft or ferry may be required


Work Environment. The work environment characteristics described here are   representative of those an employee encounters while performing the essential   functions of this job:

Some travel may be   required on small aircraft or ferry. 

Certain positions at   Tlingit and Haida may have exposure to certain hazardous materials or   conditions. The supervisor will review   these if applicable.


Conditions of Hire.

All employment of Tlingit & Haida is "at will". This means that the employee or Tlingit   & Haida may terminate employment at any time for any reason. Unless specified in writing, no term of   employment is expressed or implied for this position.

Tlingit & Haida is an no tolerance workplace. All regular employees may be required to   pass pre-employment and subsequent random drug and alcohol screening to be   eligible for and maintain employment.

Tlingit & Haida requires a criminal background check to be   conducted on all employees. All   employment offers are conditional until federal criminal background check   results verify your eligibility to work for Tlingit & Haida.