Learning Development Coordinator Jobs in Norfolk, VA

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Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

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Hourly rate: $21.90- $27.37

The Workforce Training & Development Coordinator provides comprehensive coordination and administrative support for the Workforce Training & Development function while also serving as executive support to the Chief Human Resources Officer (CHRO). Under the general direction of the Workforce Training & Development Manager, this position coordinates learning programs, maintains training records, assists with employee development initiatives, and supports organizational learning activities.

Additionally, the Coordinator provides administrative and operational support to the CHRO by managing calendars, coordinating meetings, preparing reports, maintaining confidential records, and assisting with special projects. The position requires exceptional organizational skills, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Workforce Training & Development (Approximately 75%)

• Coordinate training programs from planning through completion.
• Schedule instructor-led training sessions, reserve meeting space, and coordinate virtual learning events.
• Maintain the Learning Management System (Workday Learning), including enrollments, learning assignments, course records, and completion tracking.
• Generate and distribute reports related to mandatory training, compliance requirements, participation rates, and organizational learning metrics.
• Assist with developing training material job aids, presentations, and participant communications.
• Supports OJT (on the job training) program and mentorship program.
• Assist in the implementation of workforce development initiatives to include but not limited to career development planning and internal candidate development.
• Coordinate registration, attendance, evaluations, certificates, and continuing education documentation.
• Support leadership development, succession planning, employee onboarding, and professional development initiatives.
• Serve as a point of contact for employee questions regarding training programs and learning opportunities.
• Monitor shared training inboxes and respond to inquiries in a timely manner.
• Assist with learning audits and maintain accurate training documentation.
• Support special Workforce Development projects and organizational initiatives.
• Prepare reports and dashboards for leadership using Workday and Microsoft Office applications when needed.
• Responsible for the planning and coordination of employee activities and events regarding rewards and recognition as well as any support needed during the activities or events.
• Assist with entering and receiving requisitions in D365 as needed for departmental needs.
• Perform other duties and/or responsibilities as directed.

Executive Support to the Chief Human Resources Officer (Approximately 25%)

• Provides direct assistance as required to the Chief Human Resources Officer.
• Manage the CHRO's calendar by scheduling meetings, appointments, and organizational events while resolving scheduling conflicts.
• Works closely and effectively with the CHRO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
• Coordinate executive meetings, prepare agendas, compile meeting materials, and distribute follow-up documentation.
• Prepare routine and ad hoc reports, spreadsheets, presentations, and briefing materials.
• Assist with tracking departmental projects, strategic initiatives, and action items.
• Coordinate travel arrangements, meeting logistics, and conference registrations as needed.
• Support the preparation of Board, Executive Leadership, and committee meeting materials as requested.
• Monitor requests submitted to the CHRO and assist in routing items for appropriate action.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Maintain departmental records and assist with document management.
• Perform administrative duties and special assignments supporting Human Resources leadership.

Required Knowledge, Abilities and Skills essential to Job Functions:

• Ability to work closely and have extensive interaction with all departments.
  • Have strong organizational skills and be able to organize own work, work independently or with a team, and additionally must be able to follow routines and procedures.
  • Ability to multi-task job functions and coordinate information and resources for efficient and effective Department performance.
  • Familiarity with Policies and Procedures, Operation Work Rules and Regulations, and the Collective Bargaining Unit Agreement.
  • Ability to communicate professionally and effectively, both orally and in writing.
  • Excellent organizational and project management skills, with the ability to prioritize tasks and manage multiple deadlines.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with individuals at all levels of the organization.
  • Attention to detail and meticulous planning skills to ensure seamless execution of events and activities
  • Creative thinking and problem-solving abilities to develop innovative and engaging employee activities.
  • Full comprehension of office management systems and procedures.
  • Excellent knowledge of MS Office Suite, specifically Word, PowerPoint, and Excel.
  • Exemplary planning and time management skills and ability to work efficiently under pressure.
  • Working understanding of human resource principles, practices, and procedures.
  • Ability to handle sensitive information.
  • Ability to multitask, prioritize daily workload, and meet deadlines.
  • Requires a high level of discretion and ability to maintain confidentiality.
  • Must demonstrate understanding that service and courtesy are of paramount importance in assisting employees.
  • Requires high level of patience, diplomacy, tact, and courtesy.

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

• Microsoft Office - Outlook, Word, Excel, PowerPoint
• Workday HCM

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.

Qualifications:

Training and/or Education:

• Minimum qualifications include (experience may be substituted for education):
• Associate degree from a two-year accredited college with course concentration in human resources, business management, training or related field; or
• Experience with training
• Knowledge of learning management systems.
• Knowledge of training methodologies.
• Knowledge of adult instructional and learning theory and principles.
• knowledge of competency assessment

Required Experience:

A minimum of five years of training and analysis experience. Business, human resources and/or secretarial training desirable; must have minimum of three (3) years previous experience as an administrative or human resources assistant; must successfully complete word processing, clerical skills, and written communication test.

Licenses or Certificates:

Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Special Requirements:

This position is classified as essential personnel.

FLSA Status:

Exempt

Physical Demands:

The physical demands involved are of an office position with the ability to sit during a normal workday, operate modern office equipment, lift up to 20 pounds, drive a vehicle, and perform follow up tasks throughout the properties. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed.

Unusual Demands:

Position may, at times, require inflexible deadlines and working after hours, as necessary. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at (757) 222-6000 or email careers@hrtransit.org.