Learning Development Associate Jobs in Saint Charles, IL

Description

About Us:

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Shift: Monday - Friday 8:00am - 5:00pm

Job Purpose:

The Leadership & Business Development Trainee Program is designed to develop the future business development executives and leaders of JX Enterprises. Guided by the leadership of the Director of Business Development, the Leadership & Business Development Trainee will go through a 6 month experiential training program that will provide you with the experience, skills, and tools necessary to solve client business and transportation challenges with JX's value added solutions. The Leadership & Business Development Trainee is dedicated to honoring commitments by demonstrating accountability, reliability, and integrity in all aspects of their work, creating positive experiences for our customers, employees, and stakeholders, fostering lifelong learning through continuous education, exhibiting a pioneering spirit by implementing innovative solutions, and demonstrating good stewardship by managing resources effectively.  

Participants are given exposure to the entire organization through a standard progression of assignments within our Parts, Service, Corporate, Rental, Lease, New Truck, and Used Truck divisions. Upon completion of those rotations, the Leadership & Business Development Trainee will assume one of two roles:

Business Development Representative

As a Business Development Representative, you will be responsible for working closely with other associates to identify clients and deliver a wide array of solutions to the industry.

Leadership Associate

As a Leadership Associate, you will be responsible for working in and growing your knowledge and skills within a specific department. You will be given a development path to prepare and guide you towards a future leadership role.

Upon successful completion of all goals, targets, and training for either the Business Development Representative position or the Leadership Associate position, the Associate will be promoted to a new position, including but not limited to:

Business Development

• New Trucks Sales Executive
• Used Truck Sales Executive
• Leasing Sales Executive
• Rental Sales Executive
• Business Development Executive

Leadership:

• Assistant Body Shop Manager
• Assistant Parts Manager
• Assistant Service Manager
• Assistant Operations Manager
• Assistant Corporate Manager

The promotion and placement within a department and role will be determined based on a variety of factors including the associate's performance and desired career path, as well as departmental needs.

Essential Duties and Responsibilities:

Honor Commitments:

• Being accountable by taking ownership of assigned tasks and responsibilities, ensuring they are completed accurately and on time. Holding oneself accountable for delivering results and meeting deadlines.
• Upholding the highest standards of honesty, integrity, and ethical behavior in all interactions. Adhere to company policies and procedures, maintaining confidentiality and respecting the trust placed in the organization.
• Communicating and maintaining open and transparent communication with team members, supervisors, and customers. Keeping stakeholders informed of progress, challenges, and potential delays, proactively addressing any issues that may arise.

Create Positive Experiences: 

• Following up on orders to guarantee that customers are served promptly and effectively, always seeking to create positive experiences.  
• Actively engaging with customers to understand their needs, concerns, and preferences. Listening attentively, show empathy, and demonstrate genuine interest in helping them find solutions to their challenges.
• Providing prompt and responsive communication to inquiries, requests, and feedback from customers and colleagues. Keeping stakeholders informed of progress, updates, and any relevant information, ensuring they feel valued and respected.
• Maintaining a positive and enthusiastic attitude in all interactions, inspiring confidence and optimism in others. Approach challenges with a can-do attitude and focus on finding opportunities for growth and improvement.
• Working with sales, leasing, and rental staff to coordinate product demos. 

Foster Lifelong Learning:

• Regularly servicing existing accounts and engaging in open communication with customers to foster lifelong learning about their needs.
• Actively seeking out learning opportunities within the organization, industry events, seminars, workshops, and online courses related to trends, business development strategies, and leadership skills.
• Shadowing and mentoring: Shadow experienced professionals and seek mentorship from senior leaders within the organization. Learn from their expertise, experiences, and insights, and leverage their guidance to navigate challenges and make informed decisions.
• Staying abreast of market dynamics, technological advancements, and regulatory changes affecting the diesel/transportation industry. Subscribe to industry publications, follow thought leaders, and participate in industry forums to stay informed.

Exhibit Pioneering Spirit:

• Seeking out innovative solutions and strategies to address challenges and capitalize on opportunities in the diesel/transportation industry. Stay informed about best practices that can drive business growth and efficiency.
• Approaching problems with a creative mindset, exploring unconventional ideas and approaches to generate new insights and solutions. Encourage brainstorming sessions and collaboration to foster creativity and generate innovative ideas.
• Proactively identifying and pursuing new business opportunities, partnerships, and market segments that align with the organization's strategic goals and vision. Explore untapped markets and niches to expand the organization's reach and impact.
• Working with your assigned mentor, identify potential customers, build and maintain relationships with the local customer base through customer visits, direct marketing, telemarketing, and cold calls.
• Making customer calls with service/parts/sales staff to increase JX overall market penetration. 
• Identifying competitive strength and weaknesses within the market and recommending solutions for improvement. 

Demonstrate Good Stewardship:

• Completing the training requirements and departmental rotations within established timelines
• Performing a variety of functions designed to enhance your sales and leadership skills to ensure your future success.
• Effectively managing company resources, including financial, human, and material resources, to maximize efficiency and minimize waste. Practice budgeting and cost-consciousness in decision-making to ensure resources are allocated wisely and sustainably.
• Upholding high ethical standards in all business dealings and interactions, adhering to company policies, industry regulations, and legal requirements. Avoiding conflicts of interest and unethical behavior, and prioritize honesty, fairness, and integrity in decision-making and business practices.

Other Duties as Assigned:

• Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. 

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

Minimum Qualifications:

• Bachelor or Associate's degree preferred in business, marketing, transportation, engineering or related field. 
• Ability to communicate effectively in writing, over the phone, and in person.
• Comfortable soliciting new business and meeting new people.
• Disciplined, with good organizational and time management skills. 
• Able to work with minimal supervision.
• Ability to travel up to 25% with overnight stays within our 4 state service territory.
• Intermediate experience with CRM systems and Google Drive preferred.
• Valid driver's license required, Commercial driver's license (CDL) preferred or the ability and willingness to obtain a CDL.
• Dependable and reliable attendance required
• Intermediate computer skills

Employee Benefits:

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Training: In-House, Instructor-Led, and Online

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.