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Learning Commons Assistant Jobs in Redford, MI (NOW HIRING)

Old Navy

Retail Sales Associate - Baldwin Commons

Orion, MI

$13.75 - $16/hr

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer ... Problem solver with a focus on continuous improvement, who is always learning, open to feedback and ...

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Learning Commons Assistant information

What is a learning commons assistant?

A Learning Commons Assistant is a staff member who supports the daily operations of a learning commons, which is a collaborative space in schools or libraries designed for studying, research, and group work. Their duties often include helping students and staff find resources, assisting with technology or equipment, maintaining the space, and providing general information or support. They play a key role in creating a welcoming and productive environment that promotes learning and collaboration. Learning Commons Assistants may also help organize events, workshops, or tutorials to enhance the educational experience.

What are the typical daily responsibilities of a learning commons assistant, and how do they support students and faculty?

A Learning Commons Assistant typically manages the front desk, assists students and faculty with locating resources, and provides basic technical support for computers, printers, or AV equipment. They help create an inclusive and welcoming environment by answering questions, facilitating access to study spaces, and supporting the use of library databases and online learning tools. Collaboration with librarians, IT staff, and student support services is common to ensure smooth operations and enhance the overall learning experience.

What are the key skills and qualifications needed to thrive as a learning commons assistant, and why are they important?

To thrive as a Learning Commons Assistant, you typically need organizational skills, customer service experience, and familiarity with library or academic support environments, often supported by postsecondary education. Proficiency with library management systems, digital resource platforms, and office software like Microsoft Office or Google Workspace is usually required. Strong communication, problem-solving, and teamwork skills help you assist students and faculty effectively. These skills are important for providing seamless support, ensuring resource accessibility, and fostering a positive learning atmosphere.

What is the difference between Learning Commons Assistant vs Library Assistant?

AspectLearning Commons AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; some positions may require library science coursework
Work EnvironmentEducational institutions, learning centers, or campus facilitiesPublic, school, or academic libraries
Employer & Industry UsageUniversities, colleges, and educational organizationsPublic libraries, school libraries, and academic institutions
Common Search & ComparisonOften compared for roles supporting student learning and resource managementCompared for roles involving cataloging, customer service, and resource organization

While both roles support educational environments, a Learning Commons Assistant primarily assists students within learning centers, focusing on academic support and resource navigation. A Library Assistant typically works in libraries, managing collections and assisting patrons. The roles overlap in environment and credentials but differ in specific responsibilities and focus areas.

Learning Commons Assistant jobs near you

Retail Sales Associate - Baldwin Commons

Old Navy

Orion, MI

$13.75 - $16/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What you'll do
  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support
Who you are
  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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