Learning Commons Assistant Jobs in Virginia (NOW HIRING)

Posting Details
Position Information
Role Title
Library Specialist II
Role Code
29052
Pay Band
04
Posting Details
Working Title
Learning Commons User Services Manager
Position Number
00058A
Department
LIBRARY PUBLIC SERVICES
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
C Technicians
Job Description
The position manages all user services in the Learning Commons at Perry Library, including help desk, equipment loan program, and workshops/events hosted in the Learning Commons, to ensure that all services function efficiently and effectively. Provides high quality customer service at the help desk and assists users with research, circulation, library, student support services and technical questions. Trains, supervises, and evaluates classified and hourly staff that support the activities listed above.
Type of Recruitment
Knowledge, skills and abilities
Considerable knowledge of effective customer service and problem resolution techniques
Considerable problem solving and critical thinking skills
Considerable interpersonal, oral, and written communication skills;
Considerable time management and organizational skills to plan and prioritize work to meet deadlines;
Considerable ability to exercise independent judgment and decision making within general guidelines;
Considerable ability to supervise, train and evaluate a diverse library staff and student assistants;
Considerable ability to follow and interpret policies and procedures in performing detailed work;
Considerable ability to work well in a diverse team environment, as well as independently;
Considerable experience working in a library
Working knowledge of circulation functions, including using an integrated library system for circulation
Basic knowledge of library research resources.
Basic skills in word processing and spreadsheet applications;
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable experience working in a library public services unit
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Considerable work experience in a library public services unit.
Some experience working with media equipment
Some experience working in higher education
Some experience in using online research databases.
Conditions of Employment
NA
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 44,193
Posting Detail Information
Job Requisition Number
S03407
Job Open To
General Public
Open Date
08/10/2026
Close Date
08/31/2026
Open Until Filled
No
Special Instructions Summary
Please provide current names and contact information for three professional references, preferably current or former supervisors.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
https://odu.edu/library
Department Home Page
https://odu.edu/library
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor's legal duty to furnish information.