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Learning Architect Jobs in Washington, DC (NOW HIRING)

Cymertek

HPC Software Architect

Tysons, VA ยท On-site

... Learning Architect for HPC, Computational Framework Architect, Advanced Computing Architect, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Science, Computational Science ...

Cymertek

HPC Software Architect

Annapolis Junction, MD ยท On-site

... Learning Architect for HPC, Computational Framework Architect, Advanced Computing Architect, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Science, Computational Science ...

Cymertek

HPC Software Architect

Reston, VA ยท On-site

... Learning Architect for HPC, Computational Framework Architect, Advanced Computing Architect, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Science, Computational Science ...

Cymertek

HPC Software Architect

Chantilly, VA ยท On-site

... Learning Architect for HPC, Computational Framework Architect, Advanced Computing Architect, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Science, Computational Science ...

Booz Allen Hamilton

Learning Systems Architect

Mclean, VA ยท On-site

$55K - $126K/yr

R0247268 Learning Systems Architect The Opportunity: Provide strategic and tactical advice and develop learning solutions on learning technology systems and cloud-based technologies, including ...

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All JobsLearning Architect JobsLearning Architect Jobs in Washington, DC

Learning Architect information

See Washington, DC salary details

$52.9K

$146.5K

$229.2K

How much do learning architect jobs pay per year?

As of Sep 1, 2026, the average yearly pay for learning architect in Washington, DC is $146,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $188,900.00 per year, depending on experience, location, and employer.

What does a learning architect do?

A Learning Architect designs and develops strategic learning experiences, frameworks, and instructional systems to support organizational or educational goals. They integrate technology, pedagogy, and user experience principles to create effective and scalable learning solutions. Their role often involves collaborating with subject matter experts, instructional designers, and technology teams to ensure content is engaging, accessible, and aligned with business or educational objectives.

What are the key skills and qualifications needed to thrive as a learning architect?

To thrive as a Learning Architect, you need expertise in instructional design, curriculum development, and a solid understanding of adult learning principles, typically supported by a degree in education, instructional design, or a related field. Familiarity with learning management systems (LMS), authoring tools like Articulate Storyline or Adobe Captivate, and industry certifications such as CPLP or ATD are highly valued. Strong collaboration, project management, and communication skills set candidates apart in this role. These skills are crucial for designing effective, scalable learning solutions that meet organizational goals and engage diverse learner populations.

What are some common challenges faced by learning architects in their day-to-day work?

Learning Architects often navigate challenges such as aligning training solutions with diverse business objectives while accommodating varying learning styles and technological capabilities of the audience. They may need to manage tight deadlines, balance multiple projects, and collaborate with subject matter experts, stakeholders, and technical teams to ensure content accuracy and engagement. Adapting to new e-learning trends and integrating emerging technologies can also be demanding yet rewarding. Overcoming these challenges helps Learning Architects deliver impactful, effective educational experiences that drive organizational performance.

How do you become a learning architect?

To become a learning architect, individuals typically need a background in education, instructional design, or related fields, along with experience in designing learning programs and using learning management systems. Earning certifications such as Certified Professional in Learning and Performance (CPLP) or similar credentials can enhance qualifications. Strong skills in curriculum development, technology integration, and project management are also important.

What is a learning architect?

A learning architect designs and develops educational programs, curricula, and learning experiences to meet organizational or individual needs. They often utilize instructional design principles, learning management systems, and data analysis to create effective training solutions. This role requires strong project management and understanding of educational technologies.

What are the most commonly searched types of Learning Architect jobs in Washington, DC?

The most popular types of Learning Architect jobs in Washington, DC are:

What are popular job titles related to Learning Architect jobs in Washington, DC?

For Learning Architect jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Learning Architect jobs in Washington, DC look for?

The top searched job categories for Learning Architect jobs in Washington, DC are:

Learning Architect jobs near you
Infographic showing various Learning Architect job openings in Washington, DC as of August 2026, with employment types broken down into 86% Full Time, 5% Part Time, and 9% Contract. Highlights an 75% In-person, 6% Hybrid, and 19% Remote job distribution, with an average salary of $146,482 per year, or $70.4 per hour.

Customer Education Learning Architect

Washington, DC โ€ข On-site

ChurnZero
Software Developmentย โ€ขย 51 - 200 employees
Learn more about ChurnZeroexternal

$80K - $100K/yr

Full-time

Posted 5 days ago

Job description

Customer Education Learning Architect
Overview
ChurnZero is rethinking how customer enablement works. We are moving away from static, long-form courses and toward learning that is embedded, contextual, and available in the moment our customers need it.
The CE Learning Architect is the builder behind that shift. Where the Sr. Manager of Customer Education owns the enablement vision, framework, and strategy, this role turns that strategy into scalable learning experiences customers actually use. You understand the whole learning system from how a customer moves from onboarding to confident, expert user and you'll build the structured curricula, in-the-moment education inside ChurnZero, and asynchronous e-learning modules in our Academy that get them there.
This is a hands-on execution role. You will build in-app walkthroughs and Success Centers, design and iterate on e-learning modules and assessments, and keep our education accurate and current as the product evolves. Your goals center on tactical enablement education, reduced time-to-value for new customers, and building in-product learning that scales.
Success in this role looks like reduced support ticket volume, increased self-serve engagement, and high knowledge base and Academy satisfaction ratings.
Job Title: Customer Education Learning Architect
Classification: Exempt
Reports to: Senior Manager, Customer Enablement
Location: Remote, US-based
Target Salary Range: $80,000 to $100,000
What You'll Own
Scalable Learning Infrastructure & Curriculum
  • Build structured curricula and asynchronous e-learning modules that move customers from ๏ฟฝhow to set up๏ฟฝ to ๏ฟฝhow to use.๏ฟฝ
  • Design and iterate on storyboards, course assessments, and structured learning paths by customer role, segment, and maturity level.
  • Build and refresh certification tracks that map to those learning paths and reflect current product competency.
  • Drive async, self-serve adoption so customers can realize value without waiting on live delivery.

In-Product & In-the-Moment Learning
  • Build in-app learning experiences via Walkthroughs and Success Centers inside ChurnZero.
  • Create contextual, in-the-moment education that meets customers where the work actually happens.
  • Reduce reliance on long-form static content where embedded guidance drives better outcomes.

Content Accuracy & Relevance
  • Keep education current across ChurnZero and the Academy as the product changes, decreasing education lag on new product releases.
  • Make targeted updates to existing modules when product changes affect accuracy.
  • Run regular content audit passes: flag outdated screenshots, deprecated workflows, and stale examples.

Cross-functional Collaboration
  • Sync with Product on the release roadmap to anticipate curriculum update needs ahead of launch.
  • Incorporate feedback from the Sr. Manager of Customer Education on live delivery gaps and confusing content.
  • Collaborate with the Sr. Manager to prioritize the content build queue.
  • Reduce duplication of work across enablement teams and increase cross-functional reuse.

Production Consistency & Measurable Outcomes
  • Establish and maintain production consistency across all Academy curriculum.
  • Define and track measurable outcomes ๏ฟฝ support ticket deflection, self-serve engagement, knowledge base satisfaction, and product adoption.
  • Establish student feedback loops and analyze learner behavior to continuously improve program effectiveness.

What We're Looking For
  • Bachelor's degree in instructional design, learning sciences, education, educational technology, or a related field or equivalent hands-on experience.
  • 3๏ฟฝ5 years in customer education, instructional design, learning experience design, or enablement ideally within B2B SaaS.
  • Hands-on experience building e-learning modules, storyboards, assessments, and evaluation methods in a modern authoring tool.
  • Experience building in-app or in-product learning experiences (walkthroughs, guides, success centers) is a strong plus.
  • Strong instructional design fundamentals grounded in learning science and evidence-based, learner-centered practices
  • A modern perspective on embedded, contextual, and AI-assisted learning.
  • Familiarity with AI-enabled content creation or adaptive learning tools.
  • Ability to apply learner feedback and performance data to continuously improve learning experiences.
  • Comfort working from a product roadmap and translating product changes into accurate, timely education.
  • Strong project management, organization, and prioritization skills ๏ฟฝ able to manage a build queue and deliver quality work with minimal oversight.
  • Excellent written and verbal communication with an ability to translate complex concepts into clear, simple learning.
  • Experience using the Kirkpatrick model (or a similar learning-measurement framework) is a plus.
  • A portfolio of e-learning or in-product learning samples.
  • Familiarity with tools in our existing tech stack preferred:
    • Absorb (LMS)
    • Parta.io
    • TechSmith Suite: Camtasia, Snagit, Audiate
    • Canva and PowerPoint (general graphics)

About ChurnZero
ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI๏ฟฝ, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C.

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