Learning And Development Manager Jobs in Vancouver, BC

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Bilingual Multimedia Integrator, E-Learning Senior Consultant to join our Learning & Development, Specialty Lines Canada team!

In this role you will be involved in knowledge development mandates within the speciality lines insurance sector. The role involves designing training content for underwriters and brokers, in close collaboration with content experts, intended for e-learning delivery.

**Please include a portfolio link with your application, featuring samples of your e-learning modules, interactive content, or multimedia projects.**

What you'll do here :

• Collaborate on the drafting of learning objectives and participate in the ideation process

• In collaboration with content specialists, develop the instructional breakdown and content architecture based on development needs

• Participate in recommending and implementing relevant training strategies aligned with learning objectives, context, and operational constraints

• Produce various types of learning materials that meet the needs of participants and the context

• Create training modules, and design and adapt storyboards to the training concept

• Design original and varied learning scenarios

• Develop assessments to evaluate participants' competency levels

• Use appropriate IT and technological tools based on the mandates and training contexts

• Integrate and synchronize text, images, and audio in an authoring tool (primarily Storyline)

• Retouch and optimize images, edit and process audio and video content

• Use filming equipment (camera, lighting) (asset)

• Use artificial intelligence to generate text and media content (image and video) and code (vibe coding)

• Manage projects and regularly update the work team on progress

• Produce multimedia motion design animations (asset)

• Generate HTML, JavaScript, ActionScript, etc. code in vibe coding

• Plan all stages of instructional material development and ensure follow-through

• Facilitate meetings and working workshops

• Ensure post-training follow-up

• Revise the content of translated training materials from English to French

What you bring to the table :

• Hold a degree in education sciences or a related discipline, or equivalent experience

• Minimum of 5 years of experience in multimedia integration

• Very advanced knowledge of Articulate Storyline and Rise authoring tools

• Knowledge of the Adobe Creative Cloud software suite

• Knowledge of generative AI tools (ChatGPT, Claude, Gemini, ElevenLabs)

• Knowledge of Learning Management Systems (LMS) (asset)

• Knowledge of Power Apps and Power Automate (asset)

• For all candidates across Canada: Bilingualism (English/French) is required. Need to interact on a regular basis with English-speaking clients and colleagues across the country

• No Canadian work experience required however must be eligible to work in Canada

Personal & Professional Skills :

• Ability to analyze problems and suggest solutions

• Demonstrated writing, instructional, and pedagogical skills

• Resourcefulness and imagination

• Client-oriented approach, strong interpersonal communication, and ability to work within multidisciplinary teams

• Curiosity and a genuine interest in continuous learning

• Ability to quickly learn and use new software

• Autonomy and creativity

• Strong organizational skills to respond swiftly to needs and meet tight deadlines

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.