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FACILITY MAINTENANCE MANAGER - Ballparks of America/Sho-Me

BPA SFM, LLC

LOCATION: Branson, MO

DEPARTMENT: MAINTENANCE

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

This position has a special emphasis on mechanical (HVAC), technology, computerized systems, kitchen equipment, and sporting equipment. The Facility Maintenance Manager will be responsible for maintenance, repairs, professional services, stock control, supply orders, routine custodial, grounds and equipment for the facility, including maintaining the turf of athletic fields, and specific maintenance requirements for each field and grass type. The Facility Maintenance Manager will also ensure a suitable working environment for the organization and provide appropriate reporting, performance measurements, budgeting, and leadership.

PRIMARY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Leadership

• Hire, train, schedule, and supervise maintenance and grounds team members
• Provide clear direction, coaching, and performance feedback to ensure team accountability and growth
• Ensure safety protocols are understood and followed by all team members
• Collaborate with department heads to coordinate maintenance needs and minimize disruptions to operations
• Manage vendor relationships and coordinate contracted services as needed
• Responsible for all other duties as assigned by leadership

Facility Maintenance

• Develop and implement preventative maintenance schedules for all buildings, HVAC systems, plumbing, electrical, and mechanical equipment
• Troubleshoot and resolve facility issues in a timely and cost-effective manner
• Monitor and maintain facility infrastructure, ensuring compliance with safety and health regulations
• Maintain inventory of tools, parts, and maintenance supplies
• Respond to urgent repair needs and emergencies promptly
• Ensure clubhouse, restrooms, locker rooms, and service areas are maintained to high standards

Grounds Maintenance

• Oversee the upkeep of landscaping, parking lots, signage, pathways, and common exterior areas
• Coordinate with the golf course superintendent (if applicable) to ensure grounds outside the course are aesthetically aligned
• Ensure outdoor lighting, fencing, signage, and irrigation systems are maintained properly
• Implement seasonal maintenance tasks such as snow removal, leaf cleanup, and storm prep
• Monitor and ensure proper storage and use of landscaping materials and equipment

MINIMUM QUALIFICATIONS:

• 5+ years of facility and/or grounds maintenance experience, with at least 2 years in a supervisory role.
• Strong knowledge of building systems (HVAC, electrical, plumbing) and maintenance best practices.
• Experience in landscape or exterior facility upkeep preferred.
• Ability to read blueprints, maintenance manuals, and safety regulations.
• Strong leadership, communication, and problem-solving skills.
• Flexibility to work weekends, evenings, and respond to facility emergencies as needed.
• Familiarity with OSHA safety standards and local building codes.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
• Facility has intermittent noise