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Lead Management Program Analyst Jobs in Georgia (NOW HIRING)

US Department of the Treasury

Program Analyst

Atlanta, GA · On-site

$131K/yr

To qualify for this position of Program Analyst you must meet the qualification requirements listed ... Experience in management and design of SharePoint resources, including client-side customization ...

Internal Revenue Service

Program Analyst

Chamblee, GA · On-site +1

$125K - $187K/yr

Serves as the process analysis expert for a program or function. -Develops various techniques and ... Utilizing team management techniques to plan, organize, and direct team study work; * Budgeting ...

New

Veterans Health Administration

Program Analyst

Smyrna, GA · On-site +1

$61K - $100K/yr

Published Knowledge Management content is used enterprise-wide as authoritative guidance for ... Program Analyst/ PD07814A Relocation/Recruitment Incentives: Not Authorized. Critical Skills ...

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Lead Management Program Analyst information

What is a lead management program analyst?

Lead Management Program Analysts are professionals responsible for developing, implementing, and optimizing systems and processes that capture, track, and analyze sales leads within an organization. They work closely with sales, marketing, and IT teams to ensure that leads are efficiently managed from initial contact through conversion. Their work often involves using CRM software, generating reports, and recommending improvements to increase lead conversion rates. The role requires strong analytical skills, attention to detail, and the ability to collaborate across departments.

How does a lead management program analyst typically interact with cross-functional teams to optimize lead processes?

A Lead Management Program Analyst often collaborates closely with sales, marketing, and IT teams to streamline lead tracking and improve conversion rates. They facilitate communication between departments to ensure that lead qualification criteria are clear and that data flows smoothly through CRM and marketing automation systems. Regular meetings and reporting are common, as the analyst gathers feedback to refine processes and address any bottlenecks. This collaborative approach helps ensure that all teams are aligned on goals and best practices, ultimately enhancing lead management efficiency.

What are the key skills and qualifications needed to thrive as a lead management program analyst, and why are they important?

To thrive as a Lead Management Program Analyst, you need strong analytical, project management, and process improvement skills, typically supported by a degree in business, analytics, or a related field. Familiarity with CRM systems, data visualization tools (like Tableau or Power BI), and possibly certifications in project management or Six Sigma are commonly required. Excellent communication, problem-solving, and stakeholder management abilities set outstanding analysts apart. These skills are vital for effectively optimizing lead management processes and ensuring alignment between marketing, sales, and operational goals.

What is the difference between Lead Management Program Analyst vs Sales Operations Analyst?

AspectLead Management Program AnalystSales Operations Analyst
Required CredentialsBachelor's degree in business, marketing, or related field; CRM certifications often preferredBachelor's degree in business, analytics, or related field; CRM or sales software certifications common
Work EnvironmentCorporate marketing or sales departments, focusing on lead tracking and managementSales teams, analyzing sales data, forecasting, and process optimization
Employer & Industry UsageUsed in industries with strong sales and marketing integration, like tech, finance, and healthcareCommon in retail, tech, and manufacturing sectors with sales-focused roles

The Lead Management Program Analyst primarily focuses on managing and optimizing lead generation processes, while the Sales Operations Analyst concentrates on analyzing sales data and improving sales efficiency. Both roles require similar skills and certifications but differ in their core responsibilities and work environments.

What cities in Georgia are hiring for Lead Management Program Analyst jobs?

Cities in Georgia with the most Lead Management Program Analyst job openings:

Infographic showing various Lead Management Program Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Management and Program Analyst

Atlanta, GA • On-site

Career Opportunities | USCIS
See more jobs at Career Opportunities | USCISexternal

$76K/yr

Full-time, Part-time

Posted 8 days ago

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As a Management and Program Analyst, you will perform data analysis and quantitative research to provide critical and timely information to Asylum Division leadership and stakeholders that will inform process improvements and management of the Division's workload and goals.Qualifications:The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/11/2026.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/11/2026.

GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Assisting with data management and analysis to help management make important operational decisions, using data management systems such as Tableau, databricks, or SQL;
  • Performing statistical analysis relevant to laws or other guidance to analyze problems within an organization;
  • Assisting with program studies to evaluate the effectiveness and efficiency of the program;
  • Responding to policy and program inquiries.

GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Performing data management, data analysis, and business intelligence capabilities to inform management on the development of guidelines or regulations;
  • Leading program studies to evaluate the effectiveness and efficiency of the program using data management systems such as Tableau, databricks, or SQL;
  • Examining trends in new laws and regulations to determine effects on programs.

GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Advising management of conditions and issues which affect program activities and providing guidance on interpretation or implementation of legislation, regulations or procedures;
  • Analyzing data, interpreting and identifying findings, and reporting or sharing the information in a clear and concise manner for a targeted audience;
  • Developing studies to evaluate the effectiveness of programs in meeting established goals, measures, or objectives using data management systems such as Tableau, databricks, or SQL.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 09/11/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education:EDUCATIONAL SUBSTITUTION: There is no educational substitution at these grade levels.

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Common definitions for hiring terms found in this announcement.

Employment Type: OTHER

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