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Lead Management Program Analyst Jobs in Georgia (NOW HIRING)

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Program Analyst

Atlanta, GA · On-site

Program Analyst The Program Analyst/Assistant will support programmatic and administrative ... The tracker will be reviewed with the Project Manager and CDC task leads at an agreed cadence.

Department of Justice

$106K/yr

Training Division - Glynco, GA The selectee of this position serves as a Management and Program Analyst. You will be responsible for conducting studies of operational functions, delegations of ...

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Lead Management Program Analyst information

What is a lead management program analyst?

Lead Management Program Analysts are professionals responsible for developing, implementing, and optimizing systems and processes that capture, track, and analyze sales leads within an organization. They work closely with sales, marketing, and IT teams to ensure that leads are efficiently managed from initial contact through conversion. Their work often involves using CRM software, generating reports, and recommending improvements to increase lead conversion rates. The role requires strong analytical skills, attention to detail, and the ability to collaborate across departments.

How does a lead management program analyst typically interact with cross-functional teams to optimize lead processes?

A Lead Management Program Analyst often collaborates closely with sales, marketing, and IT teams to streamline lead tracking and improve conversion rates. They facilitate communication between departments to ensure that lead qualification criteria are clear and that data flows smoothly through CRM and marketing automation systems. Regular meetings and reporting are common, as the analyst gathers feedback to refine processes and address any bottlenecks. This collaborative approach helps ensure that all teams are aligned on goals and best practices, ultimately enhancing lead management efficiency.

What are the key skills and qualifications needed to thrive as a lead management program analyst, and why are they important?

To thrive as a Lead Management Program Analyst, you need strong analytical, project management, and process improvement skills, typically supported by a degree in business, analytics, or a related field. Familiarity with CRM systems, data visualization tools (like Tableau or Power BI), and possibly certifications in project management or Six Sigma are commonly required. Excellent communication, problem-solving, and stakeholder management abilities set outstanding analysts apart. These skills are vital for effectively optimizing lead management processes and ensuring alignment between marketing, sales, and operational goals.

What is the difference between Lead Management Program Analyst vs Sales Operations Analyst?

AspectLead Management Program AnalystSales Operations Analyst
Required CredentialsBachelor's degree in business, marketing, or related field; CRM certifications often preferredBachelor's degree in business, analytics, or related field; CRM or sales software certifications common
Work EnvironmentCorporate marketing or sales departments, focusing on lead tracking and managementSales teams, analyzing sales data, forecasting, and process optimization
Employer & Industry UsageUsed in industries with strong sales and marketing integration, like tech, finance, and healthcareCommon in retail, tech, and manufacturing sectors with sales-focused roles

The Lead Management Program Analyst primarily focuses on managing and optimizing lead generation processes, while the Sales Operations Analyst concentrates on analyzing sales data and improving sales efficiency. Both roles require similar skills and certifications but differ in their core responsibilities and work environments.

What cities in Georgia are hiring for Lead Management Program Analyst jobs?

Cities in Georgia with the most Lead Management Program Analyst job openings:

Infographic showing various Lead Management Program Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Management & Program Analyst

Atlanta, GA • On-site

Veterans Benefits Administration (VBA)
Public Administration • 1 - 10 employees
Learn more about Veterans Benefits Administration (VBA)external

$107K/yr

Full-time, Part-time

Posted 9 days ago

Job description

This position is in Education Services (EDU) serving as a senior Management and Program Analyst, on the Compliance, Investigations, and Enforcement Team. This position provides analytical support, project management, and organizational performance evaluation in support of the division operations.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/08/2026.
TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.
  • For a GS-14 position you must have served 52 weeks at the GS-13 level.
  • If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 13 or higher and the promotion potential of your current position must be at least GS-14.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-14 Grade Level:
  • Specialized Experience:
  • Experience conducting advanced program analysis and oversight within Federal education benefit programs, including evaluating program operations across areas which may may include but not limited to compliance, investigations, enforcement, and program approvals; analyzing complex policies, regulations, and institutional data to strengthen risk mitigation, internal controls, and consistency in program execution. Demonstrated ability to synthesize quantitative and qualitative information, guide organizational initiatives, advise senior leadership on program effectiveness and operational performance, and coordinate cross-functional efforts with federal, state, and external partners to support the mission of Education Service and advance data-informed decision-making.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may require.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:There is no education substitution at this grade level.Employment Type: OTHER

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