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Lead Eyecare Advisor Jobs (NOW HIRING)

Lead EyeCare Advisor

Birmingham, AL

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality ...

Lead EyeCare Advisor

Appleton, WI

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead Eyecare Advisor creates exceptional value in the lives of our patients by delivering exceptional patient service and ensuring all patients receive the highest quality of ...

Lead EyeCare Advisor

Birmingham, AL · On-site

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality ...

Lead EyeCare Advisor

Birmingham, AL

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality ...

Lead EyeCare Advisor

Appleton, WI

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead Eyecare Advisor creates exceptional value in the lives of our patients by delivering exceptional patient service and ensuring all patients receive the highest quality of ...

Lead EyeCare Advisor

Birmingham, AL · On-site

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality ...

Lead EyeCare Advisor

Appleton, WI · On-site

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL FUNCTION The Lead Eyecare Advisor creates exceptional value in the lives of our patients by delivering exceptional patient service and ensuring all patients receive the highest quality of ...

Lead EyeCare Advisor

Jeffersonville, IN

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! This ...

Lead EyeCare Advisor

Jeffersonville, IN · On-site

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! This ...

Team Lead

Marietta, GA · On-site

  • Medical

  • Retirement

  • PTO

Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates ...

Team Lead

Marietta, GA

  • Medical

  • Retirement

  • PTO

Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates ...

Team Lead

Bloomingdale, IL

  • Medical

  • Retirement

  • PTO

Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates ...

New

Team Lead

Bloomingdale, IL

  • Medical

  • Retirement

  • PTO

Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates ...

Posted today

Team Lead

Marietta, GA

  • Medical

  • Retirement

  • PTO

Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates ...

Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates ...

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Showing results 1-20

Lead Eyecare Advisor information

See salary details

$27K

$92.3K

$146K

How much do lead eyecare advisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for lead eyecare advisor in the United States is $92,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a lead eyecare advisor?

A Lead Eyecare Advisor is a senior team member in an optometry or optical retail setting who provides expert guidance on eye care products and services. They assist customers with selecting eyewear, contact lenses, and other optical products, while also offering advice on eye health. In addition to customer service, they often train and supervise junior staff, ensure high standards of service, and may handle administrative duties such as stock management and appointment scheduling.

How much does a lead eyecare advisor make?

A lead eyecare advisor typically earns between $35,000 and $55,000 annually, depending on experience, location, and the employer. They often have responsibilities such as managing staff, providing customer service, and assisting with optical product sales, which can influence compensation.

What skills and qualifications are needed to thrive as a lead eyecare advisor?

To thrive as a Lead Eyecare Advisor, you need a solid understanding of optical products, eye health, and customer service, often supported by experience in optometry or retail optics. Familiarity with practice management systems, optical dispensing tools, and possibly certifications like ABDO (Association of British Dispensing Opticians) are valuable. Excellent communication, leadership, and problem-solving skills help you guide teams and provide exceptional client experiences. These skills ensure accurate advice, efficient operations, and high customer satisfaction in a fast-paced eyecare environment.

What is the difference between Lead Eyecare Advisor vs Eyecare Advisor?

AspectLead Eyecare AdvisorEyecare Advisor
CredentialsTypically requires experience in optical sales and customer service; certifications like ABO may be preferredRequires similar experience and certifications, often entry to mid-level
Work EnvironmentSupervises staff, manages customer interactions, and supports store operationsFocuses on assisting customers, selling eyewear, and providing eye care information
Employer & Industry UsageUsed in optical retail chains and eye care clinics for leadership rolesCommonly used in optical stores and optometry practices for front-line staff

The main difference between a Lead Eyecare Advisor and an Eyecare Advisor lies in leadership responsibilities. The Lead Eyecare Advisor typically supervises staff and manages store operations, while the Eyecare Advisor primarily focuses on customer service and eyewear sales. Both roles require similar certifications and work in comparable environments, but the lead position involves additional managerial duties.

How does a lead eyecare advisor typically collaborate with optometrists and other team members in a clinical setting?

As a Lead Eyecare Advisor, you serve as a key liaison between patients, optometrists, and the broader eyecare team. You are responsible for ensuring smooth patient flow, providing pre- and post-examination support, and helping patients understand their eyewear and lens options. Collaboration includes coordinating schedules, relaying important patient information, and assisting with the delivery of high-quality care. Strong communication and organizational skills are crucial, as you’ll often help train junior staff and contribute to maintaining a positive, efficient work environment.
More about Lead Eyecare Advisor jobs
Infographic showing various Lead Eyecare Advisor job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $92,309 per year, or $44.4 per hour.

Lead EyeCare Advisor

Essilor

Birmingham, AL

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 17 days ago


EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

8th of 40 rated optical retailers


Job description

Requisition ID: 939986 
Store #: 001317 LensCrafters 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. 
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. 

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. 

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
 

JOB DESCRIPTION

GENERAL FUNCTION

The Lead EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience.  Ensures all patients receive the highest quality Optometric care by performing and managing the key steps.  Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

MAJOR DUTIES & RESPONSIBILITIES

  • Greets customers without delay when they enter the location.
  • Promptly answers the telephone in a friendly and courteous manner.
  • Explains all required paperwork, tests, products and services as well as the appropriate time frame.
  • Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
  • Shows patience and courtesy to indecisive or difficult customers and patients.
  • Performs work accurately and thoroughly despite time pressure and customer volume.
  • Identifies situations involving unsatisfied customers and acts quickly for resolution.
  • Strives to achieve "Exceptional Results" on LensCrafters' annual CEI/Functional Skills that align with brand priorities.
  • Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
  • Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
  • Explains to customers "One Hour" processing and expected delivery times.
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
  • Maintains safe working environment for all associates/patients.
  • Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

  • Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
  • Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary  
  • Takes time to help the customers and answer questions giving them a better understanding of available options.

DOCTOR'S OFFICE

  • Performs all pre-examination testing with accuracy and attention to detail.
  • Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
  • Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • 1 Year of experience
  • Customer service skills (internal and external)
  • Knowledge of current fashion trends
  • Leadership skills
  • Problem solving ability
  • Familiarity with cash register, computers and calculators
  • Organization and sales skills
  • Strong basic math skills
  • Knowledge of office and store merchandise
  • Strong interpersonal skills

PREFERRED QUALIFICATIONS

  • Previous experience in customer service, retail and/or optical

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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