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Lead Administrative Assistant information

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$30K

$48.3K

$69.5K

How much do lead administrative assistant jobs pay per year?

As of Aug 15, 2026, the average yearly pay for lead administrative assistant in the United States is $48,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What are the top 3 skills of a lead administrative assistant?

A lead administrative assistant typically needs strong organizational skills to manage multiple tasks efficiently, excellent communication abilities for coordinating with teams and clients, and proficiency in office software such as Microsoft Office or Google Workspace. Leadership skills and the ability to prioritize work are also important for supervising staff and handling complex schedules.

What are the key skills and qualifications needed to thrive as a lead administrative assistant, and why are they important?

To thrive as a Lead Administrative Assistant, you need advanced organizational abilities, attention to detail, and experience with office management, often complemented by a degree or relevant administrative certifications. Expertise in office software suites (such as Microsoft Office), scheduling systems, and document management tools is typically required. Strong interpersonal skills, problem-solving abilities, and leadership are crucial for coordinating teams and handling complex administrative tasks. These skills ensure efficient office operations, effective team support, and smooth workflow management in dynamic environments.

What is the difference between Lead Administrative Assistant vs Administrative Assistant?

AspectLead Administrative AssistantAdministrative Assistant
ResponsibilitiesSupervises other assistants, manages complex schedules, and handles higher-level tasksPerforms clerical tasks, manages basic schedules, and supports team members
CredentialsTypically requires more experience, possibly certifications in office managementOften requires a high school diploma or equivalent, with some experience
Work EnvironmentLeads a team within busy office settings, often in larger organizationsSupports daily operations in various office environments

The Lead Administrative Assistant role involves supervising other administrative staff and handling more complex tasks, while the Administrative Assistant focuses on routine clerical duties. The lead position usually requires more experience and leadership skills, making it suitable for those seeking advancement in administrative roles.

What is a lead administrative assistant?

Lead Administrative Assistants are experienced professionals who oversee and coordinate the work of administrative staff within an organization. They manage office procedures, ensure efficient workflow, and often serve as the primary point of contact for both internal and external communications. In addition to handling typical administrative tasks such as scheduling, correspondence, and document preparation, they may also train new administrative employees and help implement office policies. Their role is essential for maintaining organized and productive office operations. Strong organizational, leadership, and communication skills are vital for success in this position.

How does a lead administrative assistant typically support team efficiency and communication within an organization?

A Lead Administrative Assistant plays a pivotal role in streamlining team operations by managing schedules, coordinating meetings, and ensuring information flows smoothly among team members. They often serve as the primary point of contact for internal and external communications, helping to resolve issues quickly and keep projects on track. Additionally, they may oversee a team of administrative staff, providing guidance and delegating tasks to optimize productivity. This collaborative role requires strong organizational and interpersonal skills to foster a supportive and efficient work environment.

What cities are hiring for Lead Administrative Assistant jobs?

Cities with the most Lead Administrative Assistant job openings:

Who are the top companies hiring for Lead Administrative Assistant jobs?

The top employers for Lead Administrative Assistant jobs are:

What states have the most Lead Administrative Assistant jobs?

States with the most job openings for Lead Administrative Assistant jobs include:

Infographic showing various Lead Administrative Assistant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,281 per year, or $23.2 per hour.

Administrative Assistant - PRN

Altus Community Healthcare

Tyler, TX • On-site

$15.50 - $19.75/hr

Part-time

Re-posted 19 days ago

Job description

Job Type
Part-time
Description
Job Title: Front Desk / Administrative Assistant
Reports To: Facility Director / Lead Administrative Staff
Job Summary
The Front Desk Lead / Administrative Assistant is responsible for overseeing front desk operations while ensuring efficient patient registration, administrative workflow, and superior customer service. This role combines leadership responsibilities with hands-on administrative duties to support daily operations, maintain compliance, and enhance patient experience.
Key Responsibilities/ Essential Duties and Responsibilities
Front Desk & Patient Registration
  • Greet patients in a professional and courteous manner upon arrival
  • Accurately enter patient demographic, insurance, and financial information
  • Collect co-pays, deductibles, and co-insurance payments
  • Maintain patient logs, charts, and documentation
  • Perform patient check-in and check-out processes, including exit interviews

Administrative & Clerical Duties
  • Answer, screen, and direct incoming calls
  • Manage emails, documentation, scanning, faxing, and filing
  • Maintain daily financial logs and perform cash reconciliation
  • Prepare reports, patient records, and informational packets
  • Ensure proper documentation for billing and compliance

Leadership & Coordination
  • Support and guide front desk staff to ensure smooth workflow
  • Monitor daily operations and address inefficiencies
  • Assist in training new staff members
  • Coordinate with clinical and administrative teams

Customer Service
  • Maintain a high level of professionalism and patient satisfaction
  • Address patient concerns and escalate issues when necessary
  • Communicate effectively with patients, families, and staff

Compliance & Quality
  • Ensure compliance with HIPAA, OSHA, and facility policies
  • Participate in quality improvement and safety programs
  • Audit charts and maintain accurate records

Inventory & Resource Management
  • Maintain adequate supplies and inventory at the front desk
  • Assist in ordering and stocking necessary materials

Safety & Operations
  • Maintain a clean, safe, and organized work environment
  • Report any safety concerns or equipment issues promptly

Core Competencies
  • Professional Maturity: The ability to separate emotional feelings from the real issues at hand.
  • Responsibility: The ability to accept choices you have made and the results they have led to.
  • Communication: The ability to write and speak effectively; actively listens to others and give feedback.
  • Flexibility: Demonstrate responsiveness and adaptability following change initiatives.
  • Intelligence: Understand information and apply new knowledge.
  • Energetic: Exhibits high levels of energy and enthusiasm.
  • Organized: Efficient in structuring tasks to be accomplished.
  • Computer Savvy: The ability to use technology efficiently and effectively.
  • Customer Service: The ability to enhance customer satisfaction.
  • Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization.
  • Integrity and Respect: Demonstrates upmost level of integrity.
  • Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation.
  • Collaboration and Partnership: Encourages participation from team members.
  • Manages Change: Demonstrates flexibility with changing environments.
  • Problem Solving: Resolve issues in a timely manner
  • Attention to Detail: Follows procedures to ensure entry of data.
  • Organization: Uses time efficiently by prioritizing and planning work activities.
  • Judgment: Ability to make independent decisions.
  • Teamwork: Works with others to accomplish objectives and shows support for decisions.
  • Quality: Sets high standards to ensure quality in work performed.
  • Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations.

KPIs
  • Patient Registration Accuracy: Maintain = 98% accuracy in patient demographic, insurance, and financial data entry
  • Patient Check-In Time: Complete patient registration within 5-10 minutes on average
  • Call Handling: Answer = 90% of incoming calls within 3 rings and route appropriately
  • Payment Collection: Ensure 100% collection of applicable co-pays, deductibles, and balances.
  • Document Processing: Complete scanning, filing, and documentation updates within the same business day (= 95%).
  • Daily Reconciliation: Maintain 100% accuracy in cash logs and financial records with no discrepancies.
  • Patient Satisfaction: Achieve = 90% positive patient feedback related to front desk experience.
  • HIPAA & Compliance: Maintain 100% compliance with HIPAA and regulatory requirements.
  • Task Completion: Complete = 95% of assigned tasks within established timelines.
  • Attendance & Punctuality: Maintain = 98% adherence to scheduled shifts and attendance policies.

Marginal Duties
  • Assisting clinical staff with basic non-clinical tasks when needed
  • Supporting other departments during high patient volume
  • Helping with onboarding paperwork for new hires
  • Covering front desk duties for other shifts or locations
  • Assisting with inventory checks or supply restocking
  • Participating in meetings, trainings, or special projects
  • Performing additional administrative tasks as assigned by management

Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education & Experience:
  • High school diploma or equivalent.
  • 1-3 years office experience in a health care setting preferred.
  • Previous customer service experience preferred.
  • Must be able to effectively communicate with customers both in person, and over the telephone.
  • Must have understanding of basic medical terminology

Skills:
  • Basic computer skill

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