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Law Firm Intake Jobs (NOW HIRING)

Garza Law Firm PLLC

Intake Specialist

Jacksboro, TN · On-site

$17.50 - $23.50/hr

Job Type Full-time Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the primary initial contact for all potential clients of the law firm.

Benesch

Accounting Intake Specialist

Cleveland, OH · Hybrid

$62K - $82K/yr

Do you have prior billing or intake experience in a law firm? Are you looking for an opportunity to ... focus that experience in a concierge type position and assist stakeholders with the onboarding of ...

Dubin Law Group

Be Seen First

Legal Intake Specialist

Seattle, WA · On-site

$22 - $25/hr

Dubin Law Group is a rapidly growing personal injury law firm known for its commitment to client care, empathy, and teamwork. Our intake team plays a critical role in connecting with potential ...

Garza Law Firm, PLLC

Intake Specialist

Jacksboro, TN · On-site

$17.50 - $23.50/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the primary initial contact for all potential clients of the law firm. This position obtains and reviews ...

Lovely Law Firm Inc

Intake Advocate

Myrtle Beach, SC · On-site

$18 - $20/hr

Description The Lovely Law Firm Injury Lawyers is a personal injury law firm based in Myrtle Beach ... Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team!

Lovely Law Firm Inc

Intake Advocate

Conway, SC · On-site

$18 - $20/hr

Description The Lovely Law Firm Injury Lawyers is a personal injury law firm based in Myrtle Beach ... Our rapidly-growing law practice is seeking a full-time legal intake advocate to join our team! You ...

Direct Counsel

Intake Specialist

Glendale, CA

$20 - $25/hr

Direct Counsel has partnered with a growing law firm in the Los Angeles area, considered a ... The Intake Specialist is an integral part of generating new business for the Firm and must ...

Parrish DeVaughn

Intake Specialist

Oklahoma City, OK · On-site

$16.50 - $22/hr

Parrish DeVaughn Injury Lawyers is an established and growing law firm dedicated exclusively to representing injured Oklahomans. Injuries can happen when and where we least expect them. At Parrish ...

Parrish DeVaughn

Intake Specialist

Oklahoma City, OK · On-site

$16.50 - $22/hr

Parrish DeVaughn Injury Lawyers is an established and growing law firm dedicated exclusively to representing injured Oklahomans. Injuries can happen when and where we least expect them. At Parrish ...

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Law Firm Intake information

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How much do law firm intake jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for law firm intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a law firm intake specialist?

A law firm intake specialist is a professional responsible for managing the initial interactions between potential clients and the law firm. They gather essential information about prospective cases, assess whether the firm can take on the client, and ensure that all necessary documentation is collected. Intake specialists play a crucial role in screening clients, scheduling consultations, and providing a positive first impression of the firm. Their work helps attorneys focus on legal matters while ensuring that the intake process is efficient and organized.

What is the difference between Law Firm Intake vs Paralegal?

AspectLaw Firm IntakeParalegal
Required CredentialsHigh school diploma or equivalent; some roles may prefer legal or administrative certificationsAssociate degree or paralegal certification often required
Work EnvironmentFront-office, client-facing, administrative settingLegal office, supporting attorneys with case preparation
Employer & Industry UsageLaw firms, legal service providersLaw firms, corporate legal departments
Common Search & Comparison IntentUnderstanding entry-level legal administrative rolesLegal support and case management roles

Law Firm Intake professionals primarily handle client inquiries, gather initial case information, and schedule consultations, focusing on front-office tasks. Paralegals support attorneys with legal research, document preparation, and case management. While both roles are essential in legal settings, intake focuses on client interaction and administrative duties, whereas paralegals are more involved in legal support and case work.

What are some common challenges faced by law firm intake specialists, and how can they be overcome?

Law firm intake specialists often face the challenge of balancing a high volume of inquiries while ensuring accuracy and empathy during initial client interactions. Managing sensitive information, screening potential clients efficiently, and coordinating with attorneys for case evaluation can be demanding. To overcome these challenges, intake specialists benefit from strong organizational skills, clear communication, and using robust case management software to streamline processes. Regular training and close collaboration with legal teams also help improve client service and maintain compliance.

What are the key skills and qualifications needed to thrive as a Law Firm Intake Specialist, and why are they important?

To thrive as a Law Firm Intake Specialist, you need strong communication, active listening, and organizational skills, often supported by experience in customer service or legal environments. Familiarity with case management software, CRM systems, and basic office technology is typically required. Empathy, professionalism, and attention to detail help build trust with potential clients and ensure accurate information gathering. These skills are vital to effectively qualify leads, support attorneys, and maintain a positive first impression for the firm.
More about Law Firm Intake jobs
What cities are hiring for Law Firm Intake jobs? Cities with the most Law Firm Intake job openings:
What are the most commonly searched types of Law Firm Intake jobs? The most popular types of Law Firm Intake jobs are:
What states have the most Law Firm Intake jobs? States with the most job openings for Law Firm Intake jobs include:
Law Firm Intake jobs near you
Infographic showing various Law Firm Intake job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 4% Part Time, 1% Temporary, and 13% Contract. Highlights an 85% Physical, 7% Hybrid, and 8% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
Intake Specialist

Intake Specialist

Garza Law Firm PLLC

Jacksboro, TN • On-site

$17.50 - $23.50/hr

Full-time

Posted 13 days ago

Job description

Job Type
Full-time
Description
The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the primary initial contact for all potential clients of the law firm. This position obtains and reviews necessary information on new potential client inquiries to see if their case fits the firm's practice areas. The position requires empathy, respect, critical thinking, and confidentiality when speaking to anyone who calls or visits the firm. This position schedules appointments, engages firm attorneys to review cases, and makes outgoing calls to prospective clients via phone, email, and text, while regularly following up on all leads the firm has received. The position interacts with all personnel and divisions of the firm. This position does not supervise any employees.
Those in this position do not have the authority to practice law, give legal advice or set strategies for clients.
Requirements
Responsibilities
  • Client Engagement: Deliver a personable, efficient service experience that emphasizes a 'relationship-first' brand, ensuring client information is thoroughly reviewed by the legal team to confirm representation eligibility.
  • Inquiry Evaluation: Assess client inquiries via phone or in-person using strong critical thinking to analyze details, identify key issues, and take appropriate actions based on attorney guidance and firm policies.
  • Appointment Scheduling: Schedule appointments for potential clients meeting the firm's criteria and confirm future appointments.
  • Attorney Coordination: Proactively contact firm attorneys to review critical details needed to confirm client representation and transfer clients to attorneys for case reviews as needed.
  • Communication Management: Make outgoing calls to potential clients, route calls for current clients and vendors, and answer phones at the front desk while greeting and directing visitors as needed.
  • Office Operations: Provide phone and receptionist coverage during business hours (7:30 AM-7:30 PM weekdays, 9 AM-6 PM weekends), follow office opening/closing procedures, and accommodate flexible shifts with weekend differential pay.
  • Client Follow-Up: Follow up with potential clients post-appointment to minimize lost leads and create appointment folders for future visits.
  • Client Respect: Treat all clients with dignity and confidentiality while striving to provide exceptional service to clients and co-workers.
  • Team Collaboration: Apply communication strategies based on Print and Kolbe A scores to enhance interactions with co-workers.
  • Professional Development: Participate in occasional travel, overnight stays, and training as required.

Work Experience
Required :
  • Proficient typing skills with a minimum speed of 50+ words per minute, ensuring accuracy and efficiency in legal documentation and client communications.
  • Familiarity and experience with Microsoft 365 products.

Preferred :
  • Experience in a contact center and/or customer service setting or reception position.
  • Minimum of 1-2 years of direct experience providing intake services in a legal firm, including initial client consultations, case assessment, and coordination of legal documentation.

Education / Certifications / Other Qualifications / Success Traits
Required :
  • High School Diploma
  • Engaging, personable, and efficient phone communication skills.
  • Confidentiality of client information and cases.
  • Punctuality and the ability to demonstrate schedule adherence.
  • Willing and able to work in a high call volume work environment for long periods of time during a typical work schedule.
  • Ability to type and talk with clients in tandem, while capturing important information required to effectively summarize details.
  • Effective written and verbal communication appropriate for a professional work setting.
  • Ability to show empathy with situational awareness regardless of the nature of their call or visit. Favors curiosity over judgement.

Preferred :
  • Special consideration will be given to Fluent Spanish Speakers

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