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Laboratory Receptionist Jobs in Ohio (NOW HIRING)

Imh

Lab Assistant/Phlebotomy

Cleveland, OH · On-site

$20 - $26.48/hr

Acts as a receptionist, greeting patients and answering phones within the laboratory. Performs patient registration and test ordering and specimen processing as appropriate. * Documents and ...

City Mobile Group, LLC

Urology Physician

Ashtabula, OH · On-site

... receptionist. The facility is equipped with on-site laboratory and X-ray services, as well as a PVR scanner. Utilize a state-of-the-art EMR system (EPIC) to enhance patient care and streamline ...

NAMSA

Order Processing Rep

Northwood, OH

$15.50 - $20/hr

Processes requests from the laboratory. Files final reports, wet tissues, blocks/slides, test articles, and miscellaneous items in archives. Serves as backup to receptionist for breaks and time off ...

fi

Administrative Assistant

Columbus, OH · On-site

$17.50 - $23.50/hr

... Switchboard Receptionist. Fundamental Job Tasks Responsible for referring individuals or ... Franklin International employs over 400 people in its laboratory, R&D center, sales/marketing ...

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Laboratory Receptionist information

See Ohio salary details

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$16

$23

How much do laboratory receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for laboratory receptionist in Ohio is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.99 per hour, depending on experience, location, and employer.

What is a laboratory receptionist?

A Laboratory Receptionist manages the front desk of a medical or research laboratory, greeting patients or visitors, scheduling appointments, and handling inquiries. They ensure accurate data entry, process lab test requests, and coordinate with laboratory staff. Additionally, they may manage billing, insurance verification, and maintain patient records while following confidentiality and health regulations. Strong communication, organization, and attention to detail are essential for this role.

What are the typical daily responsibilities of a laboratory receptionist?

As a Laboratory Receptionist, your daily duties often include greeting and checking in patients, verifying and entering personal and medical information, and scheduling appointments for sample collection or consultations. You’ll be responsible for answering phones, responding to inquiries, processing patient paperwork, and ensuring that test samples are labeled and routed correctly. Collaboration with laboratory technicians and other healthcare professionals is common, as you help coordinate the flow of information and prioritize urgent requests. This role requires excellent organizational skills and the ability to maintain accuracy in a fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as a laboratory receptionist?

To excel as a Laboratory Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior administrative or healthcare experience. Familiarity with laboratory information management systems (LIMS), appointment scheduling software, and basic office equipment is often required. Exceptional customer service, clear communication, and the ability to multitask effectively are valuable soft skills in this role. These abilities are crucial for ensuring smooth workflow, accurate sample processing, and positive interactions with patients and laboratory staff.

What does a laboratory receptionist do?

A laboratory receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and managing administrative tasks in a lab environment. They often handle data entry, maintain records, and use office or lab management software to support daily operations.

What are popular job titles related to Laboratory Receptionist jobs in Ohio?

For Laboratory Receptionist jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Laboratory Receptionist jobs in Ohio look for?

The top searched job categories for Laboratory Receptionist jobs in Ohio are:

Laboratory Receptionist jobs near you
Infographic showing various Laboratory Receptionist job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 14% Part Time, 1% Temporary, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,230 per year, or $16.9 per hour.

Front Desk Receptionist

Attain Behavioral Health

Toledo, OH • On-site

$18.75 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

) Job Description
Front Desk Receptionist
Reports To: Operations Administrator
Position Summary
The Front Desk Receptionist serves as the first point of contact for clients, visitors, referral sources, vendors, and staff at Attain Behavioral Health. This position is responsible for creating a welcoming, professional, and trauma-informed environment while managing front office operations, scheduling, communication, administrative support, office coordination, and daily operational functions. The Front Desk Receptionist plays a vital role in supporting clinical operations, maintaining regulatory compliance, and ensuring an organized, efficient, and client-centered office environment.
Essential Job Responsibilities
Reception & Client Services
  • Greet clients, visitors, referral sources, vendors, and staff in a professional, courteous, and welcoming manner.
  • Answer, screen, and direct incoming telephone calls.
  • Assist clients with check-in and check-out procedures and ensure required administrative documentation is completed.
  • Provide general information regarding agency services, appointments, office hours, and procedures while maintaining confidentiality and protecting client privacy.
  • Maintain a clean, organized, and professional reception and waiting area.
  • Assist clients with accessing telehealth appointments through the ANEW Doxy platform and connecting with Attain Behavioral Health providers.

Scheduling & Appointment Coordination
  • Schedule new and returning client appointments within the Electronic Health Record (EHR).
  • Coordinate psychiatric and medication management appointments with ANEW and other approved providers.
  • Communicate appointment confirmations, cancellations, reschedules, and scheduling updates with clients and appropriate staff.
  • Complete appointment reminder calls to promote attendance and continuity of care.

Laboratory Coordination
  • Monitor incoming Millennium Laboratory toxicology results.
  • Promptly notify designated clinical staff of confirmed positive laboratory results requiring clinical follow-up.
  • Upload, route, and maintain laboratory reports within the Electronic Health Record in accordance with agency procedures.
  • Maintain strict confidentiality of laboratory information in compliance with HIPAA and 42 CFR Part 2.

Administrative Support
  • Maintain accurate client demographic and administrative records within the Electronic Health Record.
  • Scan, upload, copy, fax, file, and distribute documents as needed.
  • Process incoming and outgoing mail, packages, and correspondence.
  • Maintain organized electronic and paper filing systems.
  • Provide administrative and clerical support to leadership, clinical staff, and administrative departments as needed.
  • Assist with special projects and other administrative duties assigned to support organizational operations.

Office Operations & Purchasing
  • Monitor inventory levels of kitchen supplies, office supplies, clinical supplies, and client food, submitting purchase orders as needed.
  • Prepare and submit approved purchase orders for operational supplies.
  • Communicate with controller regarding purchase orders, inventory needs, order status, and deliveries.
  • Receive, organize, and distribute incoming deliveries and shipments, reporting discrepancies when necessary.
  • Prepare coffee each morning and maintain coffee station supplies.
  • Maintain a clean, organized, and fully stocked kitchen and break room.
  • Prepare and set up organization-provided lunches and daily client snacks and refreshments.

Communication & Team Collaboration
  • Serve as a liaison between administrative, clinical, medical, and support staff to facilitate effective communication.
  • Communicate scheduling updates and operational information to appropriate team members.
  • Promptly report client concerns, facility issues, safety concerns, or operational needs to leadership.
  • Participate in required staff meetings, trainings, and organizational initiatives.

Compliance & Professional Responsibilities
  • Maintain compliance with HIPAA, 42 CFR Part 2, organizational policies, and all applicable state and federal regulations.
  • Participate in compliance reviews, audits, and quality improvement initiatives as requested.
  • Demonstrate professionalism, exceptional customer service, and a commitment to Attain Behavioral Health's mission, vision, and values.
  • Perform additional duties as assigned to support organizational operations.

Client Support
When designated staff are unavailable or operational needs require assistance, the Front Desk Receptionist may:
  • Print urine analysis (UA) labels.
  • Label specimen collection cups.
  • Receive and document urine specimens in accordance with agency procedures.
  • Assist with transporting clients to scheduled appointments or approved destinations in accordance with agency policy.
  • Complete approved store runs and supply pick-ups to support daily clinic operations.

Medication Support
When assigned, appropriately trained, and authorized, the Front Desk Receptionist may assist with medication distribution activities, including supporting scheduled medication pass at the end of the program day, in accordance with agency policy and all applicable state and federal regulations.
General Expectations
  • Demonstrate the ability to effectively multitask and prioritize competing responsibilities while maintaining exceptional customer service.
  • Adapt to changing operational needs and provide cross-departmental support to ensure continuity of services.
  • Promote a welcoming, trauma-informed atmosphere for clients, families, staff, and community partners.

Qualifications
  • High School Diploma or GED required; Associate's Degree preferred.
  • Minimum of one (1) year of receptionist or administrative experience preferred.
  • Experience in healthcare, behavioral health, or substance use treatment preferred.
  • Proficiency with Microsoft Office Suite and the ability to learn Electronic Health Record systems.
  • Strong organizational, communication, customer service, and multitasking skills.
  • Ability to maintain professionalism and confidentiality in a behavioral healthcare setting.
  • Valid Ohio driver's license with an acceptable driving record if transportation responsibilities are assigned.

Core Competencies
  • Professionalism and exceptional customer service
  • Compassion and trauma-informed communication
  • Organization and attention to detail
  • Time management and prioritization
  • Confidentiality and ethical practice
  • Teamwork and collaboration
  • Adaptability and problem-solving
  • Initiative and accountability

Work Schedule
  • Full-time, on-site position.
  • May be assigned to the Toledo or Beachwood office based on operational needs.
  • Standard business hours with flexibility based on organizational needs.
  • Schedule modifications must be approved by the direct supervisor and Human Resources.

Physical Requirements
  • Ability to sit, stand, and walk throughout the workday.
  • Frequent use of computers, telephones, printers, and other office equipment.
  • Ability to occasionally lift and carry up to 25 pounds.

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