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Laboratory Management Jobs in Appleton, WI (NOW HIRING)

Technical Services Specialist

Appleton, WI

$25.25 - $34.25/hr

This role is responsible for managing customer claims and complaints, coordinating technical investigations, maintaining product and quality data, facilitating laboratory testing and reporting, and ...

Accurately perform and read test results and notify Laboratory Management of deviations * Prepare and analyze samples for indicator organisms, pathogens, and chemistries * Apply aseptic ...

Accurately perform and read test results and notify Laboratory Management of deviations * Prepare and analyze samples for indicator organisms, pathogens, and chemistries * Apply aseptic ...

Technical Services Specialist

Appleton, WI · On-site

$25.25 - $34.25/hr

This role is responsible for managing customer claims and complaints, coordinating technical investigations, maintaining product and quality data, facilitating laboratory testing and reporting, and ...

Accurately perform and read test results and notify Laboratory Management of deviations * Prepare and analyze samples for indicator organisms, pathogens, and chemistries * Apply aseptic ...

Accurately perform and read test results and notify Laboratory Management of deviations * Prepare and analyze samples for indicator organisms, pathogens, and chemistries * Apply aseptic ...

Accurately perform and read test results and notify Laboratory Management of deviations * Prepare and analyze samples for indicator organisms, pathogens, and chemistries * Apply aseptic ...

Laboratory Technician

Kaukauna, WI

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... Work with Project Managers to develop project specific testing protocols This position outline is a ...

Laboratory Technician

Kaukauna, WI

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... Work with Project Managers to develop project specific testing protocols This position outline is a ...

Laboratory Technician

Kaukauna, WI · On-site

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... Work with Project Managers to develop project specific testing protocols This position outline is a ...

Laboratory Technician

Kaukauna, WI

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... Work with Project Managers to develop project specific testing protocols This position outline is a ...

Manage daily laboratory activities prioritizing tasks as necessary to ensure timely completion of testing. * Accountable for laboratory facility, supplies and equipment maintenance and upkeep.

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Showing results 1-20

Laboratory Management information

See Appleton, WI salary details

$31.7K

$89.7K

$145.4K

How much do laboratory management jobs pay per year?

As of Aug 5, 2026, the average yearly pay for laboratory management in Appleton, WI is $89,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $108,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in laboratory management?

To thrive in Laboratory Management, you need a solid background in laboratory sciences, quality control, and regulatory compliance, often supported by a relevant degree and experience in lab operations. Familiarity with laboratory information management systems (LIMS), safety protocols, and certifications such as CLIA or CAP accreditation are typically required. Strong leadership, problem-solving, and effective communication skills set exceptional laboratory managers apart. These skills ensure the lab operates efficiently, safely, and in accordance with industry standards, directly impacting research quality and organizational credibility.

What are some common challenges faced in laboratory management and how can they be addressed?

Laboratory managers often face challenges such as maintaining regulatory compliance, managing budgets, and ensuring efficient workflow among team members. Staying updated with changing safety regulations and accreditation requirements is crucial, as is implementing quality control procedures. Effective communication and delegation help in balancing administrative duties with supporting the technical staff. Leveraging laboratory information management systems (LIMS) can also streamline operations and improve data accuracy.

What is laboratory management?

Laboratory management refers to the process of overseeing and coordinating the operations, staff, resources, and safety protocols within a laboratory environment. This involves tasks such as budgeting, procurement of supplies, staff training, equipment maintenance, compliance with regulations, and ensuring the quality and accuracy of laboratory results. Effective laboratory management is essential for maintaining a safe, efficient, and productive laboratory that meets scientific and industry standards.

What does a laboratory management do?

A laboratory management professional oversees the daily operations of a laboratory, including supervising staff, ensuring safety protocols, maintaining equipment, and managing budgets. They coordinate testing procedures, ensure compliance with regulations, and optimize workflow to ensure accurate and efficient results.

What is the difference between Laboratory Management vs Laboratory Technician?

AspectLaboratory ManagementLaboratory Technician
CredentialsBachelor’s degree in science or related field, often with management trainingAssociate’s degree or certification in laboratory technology
Work EnvironmentOversees lab operations, manages staff, ensures compliancePerforms tests, prepares samples, maintains equipment
ResponsibilitiesSupervises staff, manages budgets, develops protocolsConducts experiments, records data, maintains lab safety

Laboratory Management focuses on overseeing lab operations and staff, requiring management skills and relevant education. Laboratory Technicians perform hands-on testing and sample analysis, typically with technical certifications. Both roles are essential in labs but differ in scope and responsibilities.

What are popular job titles related to Laboratory Management jobs in Appleton, WI? For Laboratory Management jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Laboratory Management jobs in Appleton, WI look for? The top searched job categories for Laboratory Management jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Laboratory Management jobs? Cities near Appleton, WI with the most Laboratory Management job openings:
Infographic showing various Laboratory Management job openings in Appleton, WI as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $89,728 per year, or $43.1 per hour.

Technical Services Specialist

Appvion, LLC

Appleton, WI

$25.25 - $34.25/hr

Full-time

Posted 19 days ago


Appvion rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Summary

The Technical Services Representative serves as a key liaison between customers, sales, operations, quality, and laboratory functions. This role is responsible for managing customer claims and complaints, coordinating technical investigations, maintaining product and quality data, facilitating laboratory testing and reporting, and distributing technical information to internal and external stakeholders. The Technical Services Representative works to ensure timely resolution of customer issues, support continuous improvement initiatives, and maintain a high level of customer satisfaction through professional technical support and effective communication.

Responsibilities

Claims Management and Processing

  • Receive, document, and process customer claims, complaints, and technical inquiries.
  • Coordinate investigations with Quality, Production, Operations, and Laboratory personnel.
  • Track claims through resolution while maintaining accurate records in designated systems.
  • Prepare claim summaries, root cause findings, and corrective action reports.
  • Communicate claim status and resolution details to customers and internal stakeholders.
  • Monitor claim trends and identify recurring issues requiring corrective action.
  • Support continuous improvement efforts through analysis of complaint and claim data.

Claims Facilitation and Customer Support

  • Serve as the primary point of contact for customers regarding technical concerns and product performance issues.
  • Collaborate with sales and customer service teams to address customer needs and expectations.
  • Coordinate cross-functional teams to ensure timely investigation and resolution of customer concerns.

Laboratory Management and Coordination

  • Ensure testing requests are properly documented, scheduled, and completed.
  • Maintain laboratory records, databases, and reporting systems.
  • Assist with calibration, maintenance, and inventory management of laboratory equipment and supplies.
  • Support compliance with quality management systems, testing standards, and safety requirements.

Data and Certificate Management

  • Review incoming raw material and supplier Certificates of Analysis (COAs) for completeness, accuracy, and compliance with established specifications.
  • Generate, review, and distribute finished product Certificates of Analysis to customers in a timely and accurate manner.
  • Verify that incoming material and finished product test results meet customer, regulatory, and internal specifications.
  • Support customer requests for historical quality data, product certifications, and compliance documentation.

Quality Systems Support

  • Support corrective and preventive action (CAPA) processes.
  • Participate in root cause investigations and continuous improvement initiatives.
  • Assist with internal audits, customer audits, and regulatory compliance activities.
  • Monitor key performance indicators (KPIs) related to claims, laboratory performance, and customer satisfaction.
  • Contribute to the development and revision of procedures, work instructions, and technical documentation.

Qualifications

  • Associate's degree in Quality, Chemistry, Engineering, Technical Sciences, Business, or a related field; Bachelor's degree preferred.
  • Minimum of 2–5 years of experience in technical services, quality assurance, laboratory operations, customer support, or a related role.
  • Strong understanding of quality systems, root cause analysis, and corrective action processes.
  • Experience managing customer complaints, claims, or technical investigations.
  • Experience in manufacturing, packaging, paper, converting, chemical, or industrial environments is preferred.
  • Familiarity with laboratory testing methodologies and quality assurance practices is preferred.
  • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and problem-solving abilities.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

M2SP

*LI-MD1


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