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Labcorp Customer Service Jobs in Raleigh, NC (NOW HIRING)

Labcorp

Phlebotomist

Smithfield, NC · On-site

$14.75 - $18.50/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

PST

Clayton, NC · On-site

$14.50 - $18/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Clayton, NC · On-site

$14.50 - $18/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

PST

Clayton, NC

$14.50 - $18/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Cary, NC

$16 - $20/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist - PRN

Durham, NC

$15.50 - $19.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Cary, NC

$16 - $20/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Smithfield, NC

$14.75 - $18.50/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist - PRN

Durham, NC · On-site

$16.50 - $20.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Clayton, NC

$14.50 - $18/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Smithfield, NC

$14.75 - $18.50/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Cary, NC

$15.75 - $19.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

PST

Clayton, NC

$14.50 - $18/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist Weekend Casual

Raleigh, NC · On-site

$16.50 - $20.75/hr

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp

Phlebotomist

Cary, NC

$15.75 - $19.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Cary, NC · On-site

$15.75 - $19.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Cary, NC · On-site

$15.75 - $19.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Clayton, NC · On-site

$14.50 - $18/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist Weekend Casual

Raleigh, NC

$16.50 - $20.75/hr

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

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Labcorp Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do labcorp customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for labcorp customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the most commonly searched types of Labcorp Customer Service jobs in Raleigh, NC?

The most popular types of Labcorp Customer Service jobs in Raleigh, NC are:

What job categories do people searching Labcorp Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Labcorp Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Labcorp Customer Service jobs?

Cities near Raleigh, NC with the most Labcorp Customer Service job openings:

Labcorp Customer Service jobs near you
Infographic showing various Labcorp Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Phlebotomist

Labcorp

Smithfield, NC • On-site

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,151 frontline employees who took The Breakroom Quiz

96th of 120 rated laboratories

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking a phlebotomist to join our team in Smithfield, NC.
Work Schedule: Monday-Friday 8am-5:00pm rotating Saturdays 8am-12pm
Job Responsibilities:
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Travel to additional sites when needed
  • Other Duties as assigned

Minimum Qualifications:
  • High school diploma or equivalent
  • Phlebotomy certification or completed Phlebotomy training program or 6 months' or more experience as a phlebotomist

Preferred Qualifications:
  • 1 year or more of phlebotomy experience

Additional Job Standards:
  • In lieu of work experience, a Phlebotomy certification or completed training program from an accredited agency
  • Able to pass a standardized color blindness test
  • Flexibility to work overtime as needed
  • Exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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