The role We're looking for our next cohort of Bilingual Lab and Referral Operations Coordinators to join our Care Delivery Operations team. This is a role where the details matter-where your ...
The role We're looking for our next cohort of Bilingual Lab and Referral Operations Coordinators to join our Care Delivery Operations team. This is a role where the details matter-where your ...
Ensure, and promote, safe and clean lab operations * Perform departmental tasks such as inventory control, supply ordering, etc; * Facilitate the training and supervision of co-operative education ...
Ensure, and promote, safe and clean lab operations * Perform departmental tasks such as inventory control, supply ordering, etc; * Facilitate the training and supervision of co-operative education ...
Engineering Lab Support Number of Position(s): 1 Duration: 4 Months+ Date: - ( Fall Term Sept 8th - ... Understanding of common Redhat/Ubuntu/Centos operations such as managing users, installing packages ...
Engineering Lab Support Number of Position(s): 1 Duration: 4 Months+ Date: - ( Fall Term Sept 8th - ... Understanding of common Redhat/Ubuntu/Centos operations such as managing users, installing packages ...
Bagel Labs (bagel.com) is an artificial intelligence research lab building the training ... The Head of Operations will help turn that research lab into a durable company, so the technical ...
Bagel Labs (bagel.com) is an artificial intelligence research lab building the training ... The Head of Operations will help turn that research lab into a durable company, so the technical ...
Formulation Development Specialist
CA$90K - CA$115K/yr
Technical & Lab Operations ( 20%) * Maintain and operate R&D lab * Develop a process and system for all R&D work to document, track, trend experimental data, formulations, and processing parameters.
Formulation Development Specialist
CA$90K - CA$115K/yr
Technical & Lab Operations ( 20%) * Maintain and operate R&D lab * Develop a process and system for all R&D work to document, track, trend experimental data, formulations, and processing parameters.
Lab Tech
CA$18 - CA$19/hr
... on food safety testing, operational support, and technical services for the food industry ... Lab Tech 1 We currently, we have an opening for a Lab Technician I . Reporting to the Support ...
Quick apply
Lab Tech
CA$18 - CA$19/hr
... on food safety testing, operational support, and technical services for the food industry ... Lab Tech 1 We currently, we have an opening for a Lab Technician I . Reporting to the Support ...
As an Operations Development Intern based at Rocket Lab's site in Toronto, Canada, you will have the opportunity to support Lab Management and Supply Chain. You will help with the development and ...
As an Operations Development Intern based at Rocket Lab's site in Toronto, Canada, you will have the opportunity to support Lab Management and Supply Chain. You will help with the development and ...
Toxicology Lab Tech 1
Kitchener, ON · On-site
This role performs sample preparation, analytical testing, instrument operation, and data review activities in support of laboratory operations and client testing requirements. The Toxicology Lab ...
Toxicology Lab Tech 1
Kitchener, ON · On-site
This role performs sample preparation, analytical testing, instrument operation, and data review activities in support of laboratory operations and client testing requirements. The Toxicology Lab ...
This role performs sample preparation, analytical testing, instrument operation, and data review activities in support of laboratory operations and client testing requirements. The Toxicology Lab ...
This role performs sample preparation, analytical testing, instrument operation, and data review activities in support of laboratory operations and client testing requirements. The Toxicology Lab ...
This role performs sample preparation, analytical testing, instrument operation, and data review activities in support of laboratory operations and client testing requirements. The Toxicology Lab ...
This role performs sample preparation, analytical testing, instrument operation, and data review activities in support of laboratory operations and client testing requirements. The Toxicology Lab ...
CA$90K - CA$115K/yr
Technical & Lab Operations ( 20%) * Maintain and operate R&D lab * Develop a process and system for all R&D work to document, track, trend experimental data, formulations, and processing parameters.
CA$90K - CA$115K/yr
Technical & Lab Operations ( 20%) * Maintain and operate R&D lab * Develop a process and system for all R&D work to document, track, trend experimental data, formulations, and processing parameters.
Paper Lab Technician
CA$5.0K - CA$52K/yr
As an industry-leading corrugated product manufacturer with over 40 years of operational excellence ... The Paper Technician is expected to cross-train across all areas of the lab, maintain current ...
Paper Lab Technician
CA$5.0K - CA$52K/yr
As an industry-leading corrugated product manufacturer with over 40 years of operational excellence ... The Paper Technician is expected to cross-train across all areas of the lab, maintain current ...
Paper Lab Technician
CA$5.0K - CA$52K/yr
As an industry-leading corrugated product manufacturer with over 40 years of operational excellence ... The Paper Technician is expected to cross-train across all areas of the lab, maintain current ...
Paper Lab Technician
CA$5.0K - CA$52K/yr
As an industry-leading corrugated product manufacturer with over 40 years of operational excellence ... The Paper Technician is expected to cross-train across all areas of the lab, maintain current ...
Lab Operations and Sample Management: * Receive new stability samples for testing. * Log sample information and sample inventory accurately into stability database. * Ensure samples are stored in the ...
New
Quick apply
Lab Operations and Sample Management: * Receive new stability samples for testing. * Log sample information and sample inventory accurately into stability database. * Ensure samples are stored in the ...
New
Support production operations as needed REQUIRED QUALIFICATIONS * Experience in a lab, manufacturing, or quality-controlled environment (co-op, internship, or equivalent) * Familiarity with ERP ...
Support production operations as needed REQUIRED QUALIFICATIONS * Experience in a lab, manufacturing, or quality-controlled environment (co-op, internship, or equivalent) * Familiarity with ERP ...
QA Lab Tech
CA$24.86/hr
Operation of Densitech, logging results and retaining records. Testing of all extrusion material ... Daily correlations of lab test equipment. Weekly Maintenance of Lab Test Equipment to ensure ...
QA Lab Tech
CA$24.86/hr
Operation of Densitech, logging results and retaining records. Testing of all extrusion material ... Daily correlations of lab test equipment. Weekly Maintenance of Lab Test Equipment to ensure ...
Office Manager
$30 - $32/hr
... operations and support smooth communication between the lab team, dental offices, clients, and internal departments. The ideal candidate will have previous experience in a dental office, dental ...
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Office Manager
$30 - $32/hr
... operations and support smooth communication between the lab team, dental offices, clients, and internal departments. The ideal candidate will have previous experience in a dental office, dental ...
Quality Control Lab Technician
Cambridge, ON · On-site
Support production operations as needed REQUIRED QUALIFICATIONS * Experience in a lab, manufacturing, or quality-controlled environment (co-op, internship, or equivalent) * Familiarity with ERP ...
Quick apply
Quality Control Lab Technician
Cambridge, ON · On-site
Support production operations as needed REQUIRED QUALIFICATIONS * Experience in a lab, manufacturing, or quality-controlled environment (co-op, internship, or equivalent) * Familiarity with ERP ...
Analytical Lab Technician II
Mississauga, ON · On-site
CA$50K - CA$65K/yr
Prepare samplesandsolutionsrequiredfor analytical testing and laboratory operations. * Generate ... asChemical Lab Technician, Chemical Technology with lab experience.Analytical ...
Analytical Lab Technician II
Mississauga, ON · On-site
CA$50K - CA$65K/yr
Prepare samplesandsolutionsrequiredfor analytical testing and laboratory operations. * Generate ... asChemical Lab Technician, Chemical Technology with lab experience.Analytical ...
Civil Lab Technician
Woodbridge, ON · On-site
Inspection and field testing during asphalt placement operations. * Placing and assisting in Vibration Monitoring projects. * Pile Driving Monitoring. * Assisting project managers with field and lab ...
Quick apply
Civil Lab Technician
Woodbridge, ON · On-site
Inspection and field testing during asphalt placement operations. * Placing and assisting in Vibration Monitoring projects. * Pile Driving Monitoring. * Assisting project managers with field and lab ...
Lab Operations information
What is the highest paying laboratory job?
What are the key skills and qualifications needed to thrive in Lab Operations, and why are they important?
What does a lab operator do?
What do lab operations do?
What is the difference between Lab Operations vs Laboratory Technician?
| Aspect | Lab Operations | Laboratory Technician |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in a science or related field | Often requires an associate degree or certification in laboratory technology |
| Work Environment | Involves overseeing lab workflows, managing staff, and ensuring compliance | Hands-on testing, sample preparation, and data recording in laboratory settings |
| Employer & Industry Usage | Used in research labs, clinical labs, and industrial settings for management roles | Common in clinical, medical, and industrial laboratories for technical tasks |
Lab Operations professionals focus on managing laboratory workflows, staff, and compliance, often requiring a bachelor's degree. Laboratory Technicians perform hands-on testing and sample analysis, typically with an associate degree or certification. While both roles are essential in laboratory settings, Lab Operations roles are more managerial and oversight-oriented, whereas Laboratory Technicians are more technical and operational.
What are Lab Operations?
Will AI replace lab technician?
What are some common challenges faced in lab operations roles, and how can they be effectively managed?
Full-time
Medical, Dental, Life, Retirement
Posted 16 days ago
Job description
Maple's purpose is to meet the world's healthcare needs. We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we're proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what's possible every day. Â
Bold minds. Big impact.
A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you'll do work that changes lives-including your own.
We're looking for our next cohort of Bilingual Lab and Referral Operations Coordinators to join our Care Delivery Operations team. This is a role where the details matter-where your precision, reliability and follow-through directly support the clinicians, patients and partners who depend on us every day.
In this role, you'll own the day-to-day administrative workflows that keep lab and referral processes running smoothly-reviewing, processing and routing documentation, making sure nothing gets missed and everything meets our privacy and quality standards.
Key to success will be your technical confidence, sharp organizational instincts, strong problem-solving skills and the ability to work both independently and collaboratively-all while managing multiple priorities without losing accuracy in a fast-paced environment.
Please note this is a fully administrative role-medical or clinical experience isn't required, though prior admin work in a healthcare setting is an asset. This isn't a lab-based position; Maple is a virtual platform connecting patients with doctors and nurse practitioners.
As a Bilingual Lab & Referral Operations Coordinator, you will:
- Take ownership of a high volume of incoming lab and referral documentation-faxes, voicemails and digital records-processing and managing each one in line with Maple's privacy and security standards
- Upload, route and track lab results and referral information so clinicians can review and follow up without delay
- Respond to urgent lab communications and escalate critical results quickly-because getting it right the first time supports patient safety
- Dig into missing, incomplete or unclear documentation and coordinate with labs, clinics and internal teams to get it resolved
- Keep patient records accurate and ensure everything lines up between patient information and lab or referral data
- Support public health reporting and compliance-related documentation as required
- Work closely with Customer Support and Care Delivery teams to address lab and referral related questions from patients and providers
- Hold the bar high-consistently meeting accuracy, quality and turnaround expectations to keep care delivery running at its best
Over the next 6 to 12 months, you'll be a trusted, go-to contributor on the team-someone team members count on for accuracy, clear communication and consistent follow-through. You'll consistently meet or exceed quality and productivity expectations, take ownership of more complex issues as they arise, Â and your work will be a visible part of what makes Care Delivery Operations run well.
- Two or more years of experience in an administrative or operations role; a background as a Medical Office Assistant or Medical Receptionist, or experience in a healthcare or clinic environment, is an asset
- Fluency in both French and English-written and verbal-so you can support patients and partners across Canada
- A detail-oriented mindset with a genuine commitment to accuracy, quality and process adherence
- Confidence in managing multiple tasks and deadlines independently in a fast-paced, high-volume environment
- Strong written and verbal communication skills, with a natural ability to collaborate across teams
- Sharp problem-solving and critical thinking skills when navigating more complex or ambiguous issues
- Comfort learning and navigating multiple systems and tools; experience with Google Workspace, PDF management tools and Slack is an asset
Play to your strengths. Finding the right fit goes both ways-so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.
We recognize our people's health is everything. That's why we take care of them.
- Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
- Comprehensive health coverage: Medical, dental and life insurance because your peace of mind-and your loved ones-matter most
- Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy
- Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
- Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
- Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
- Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan
- Job type: Full-time
- Hiring manager: Team Lead, Care Delivery Operations
- Location: Hybrid, 225 Richmond Street West, Toronto, ONÂ
- Start date: July 2026Â
- Vacation: 3 Â weeks
- Pay range: Â $21.30 to $23.15 hourly
Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.
We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.
Use of artificial intelligence
We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.
About Maple
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