Lab Operations Associate Jobs in Concord, NC (NOW HIRING)

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Lake Norman Hospital

Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.

Schedule: Monday through Friday 9:00 AM to 5:30 PM 

Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and maybe composed of a combination of the following duties and responsibilities related to the specialization. Will be responsible for the send out testing not performed at DHLN. 

• Perform routine tests in clinical laboratories for use in the treatment and diagnosis of disease using standard techniques and equipment; perform related duties in laboratory to include storing and labeling specimens and using manual and automatic equipment to prepare specimens and perform analytical tests.
• Prepare sterile media in plates, jars or test tubes for use in growing bacterial cultures; incubate culture for specific times at prescribed temperatures.
• Understand and comply with laboratory Quality Control and Quality Assurance policies and procedures for instrumentation and testing.
• Prepare solutions, reagents and stains, following standard laboratory formulas and procedures.
• Maintain detailed records of tests performed and report laboratory test results to appropriate personnel; recognize Quality Control shifts and trends and take appropriate action whenever necessary. Calibrate and perform routine maintenance on test equipment, clean and sterilize laboratory equipment, glassware and instruments, maintain laboratory supply of chemicals and glassware; perform routine maintenance on equipment. 
• Collect blood specimens from patients using venipuncture, or heel or finger stick; carry out Point-of-Care Testing waived tests and urinalysis without microscope.
• Utilize various hospital and laboratory information systems and software. Interact in a professional and courteous manner with doctors, nurses, and other personnel to provide technical guidance and address concerns. Perform other related duties incidental to the work described herein.

• Experience involving patient contact, customer service in a medical setting, strong communication skills, both verbal and written.
• Basic knowledge of medical terminology.
• Working knowledge of laboratory and hospital computer systems is helpful.
• Basic knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Ability to demonstrate required dexterity, knowledge, and ability to complete assigned laboratory tasks and skills, attention to detail and compliance with all appropriate regulatory and safety requirements.
• Ability to maintain effective working relationships with other employees.

• Act as the PIC (person in charge aka General Supervisor in the absence of the Supervisor/Manager/Tech III) after attaining 1 yr of high complexity laboratory experience post scientific baccalaureate degree or 2 years high complexity experience post scientific associate degree.
• Provide daily supervision and/or oversight of the laboratory operation and personnel performing testing and reporting test results.
• Provide direct supervision of all high complexity testing.
• Monitor testing to ensure that acceptable levels of analytic performance are maintained.
• Responsibilities delegated from the director or technical supervisor include:
  • Assure remedial action is taken and documented whenever tests systems deviate from established performance specifications
  • Ensure that patient testing results are not reported until corrective action has been taken and the test system is functioning properly

• AS, AD or BS Degree.
• MLT Certification required.

• Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.

• MLT Certification required.