Lab Associate Jobs in Pittsfield, MA (NOW HIRING)

Attain Laboratory Technology Coordinator
EOC-NTP-ALC527

Since 1966, the Capital District Educational Opportunity Center (EOC), a division of Hudson Valley Community College and part of the State University of New York, has offered tuition-free academic and workforce development opportunities to disadvantaged and educationally under-prepared individuals.

CDEOC’s Mission:
The Hudson Valley Community College Capital District Educational Opportunity Center (EOC) is an educational enterprise that serves eligible adult learners. The EOC delivers comprehensive, community-based academic and workforce development programs and provides support services leading to enhanced employment opportunities, access to further education, personal growth and development.
CDEOC’s Vision:
The Hudson Valley Community College Capital District Educational Opportunity Center (EOC) is to be recognized as a leader in New York State for: educational excellence, the ability to Optimize opportunity, and for Caring commitment to the students and community it represents.

CDEOC’s Core Values:
S – Service – to deliver quality, committed and caring assistance
T – Teamwork – to work diligently, persistently, and cooperatively
R – Respect – to treat everyone with dignity
I – Initiative – to provide a warm, welcoming, and diverse community
V – Versatile – to be flexible and adaptable
E – Empower – to promote personal growth and confidence
S – Success – to inspire and encourage achievement

Function and scope:  ATTAIN (Advanced Technology Training and Information Networking) is a Statewide technology initiative funded by New York State to provide urban and rural communities access to state-of-the-art technology.  Through innovative technologies, ATTAIN provides underserved and underprepared community residents the opportunity to access academic, vocational, life skills and workplace readiness training, in coordination within an Educational Opportunity Center or a local community-based host institution.  Each ATTAIN lab is a certified Microsoft IT Academy.  

Position Description:  Lab Technology Coordinators (LTCs) provide on-site learning and technical support and oversight for their assigned ATTAIN lab.  In coordination with their UCAWD ATTAIN Statewide Coordinator, LTCs work to achieve the outcomes specified in their Implementation Plan.  
The Attain Laboratory Technology Coordinator reports to the Associate Dean for Instructional Services or designee and works in collaboration with their colleagues. LTCs are expected to:
•    become proficient in the use of the ISI courseware, Microsoft curricula and any third-party software.
•    obtain and keep current Microsoft certifications related to instructional curriculum delivered at the lab. 
•    demonstrate progress toward becoming a Microsoft Certified Trainer (MCT).
•    deliver Microsoft certification instruction to the served populations.
•    create, monitor and update a monthly schedule for lab operations and classes, in coordination with the host institution.  
•    Prepare the lab’s Implementation Plan together with the ATTAIN Statewide Coordinator and effectively execute objectives set forth within it.
•    submit monthly status reports to ATTAIN Statewide Coordinators and host institutions, which will include among other items student enrollment, usage, and outcomes.
•    create and implement a Community Outreach and Partnership Development plan which must include marketing strategies and presentations to promote the ATTAIN lab in local communities.
•    work with local Departments of Social Services (DSS) and Labor (DOL) to identify potential program participants, especially TANF and TANF 200% recipients.
•    determine participant TANF eligibility during Intake process.
•    provide initial orientation for all new participants and train lab participants on software and courseware resources.
•    develop curricular pathways for individual participants based on available lab resources.
•    provide participant intervention and technical assistance at the learning stations, as needed.
•    manage and maintain ATTAIN enrollment and reporting databases.
•    report, log and record hardware and/or technical problems and their resolutions.
•    communicate any unresolved issues with hardware and software to supervisors and ATTAIN Statewide Coordinators.
•    use ATTAIN’s management systems to monitor participant progress.
•    participate in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.
•    document and report participant success stories and outcomes to UCAWD and the host institution, when applicable.
•    proctor certification exams, as needed.   
•    become familiar with, support, and uphold EOC’s policies and procedures.  
•    provide supervision for volunteers as needed.
•    create and maintain a clean, comfortable and orderly learning environment in the lab.
•    work some evening and weekend hours.
•    travel locally, including for recruitment purposes.
•    perform other duties as assigned.

SPECIAL SKILLS:  Strong communication, written, organizational and presentation skills required.  Proficient working knowledge of Microsoft Office applications.  Ability to promote professional and ethical behavior.  

EDUCATION AND EXPERIENCE REQUIRED: 
•    Bachelor’s degree in education or related discipline from an accredited college or university
•    One year or more experience working with adult population (teaching, advising and/or mentoring)
•    Experience with instructional computer software applications in reading, writing and math
•    Experience working with underserved/underprepared populations
•    Must be able to work independently

PREFERRED QUALIFICATIONS:
•    Two or more years’ experience working with adult population (teaching, advising and/or mentoring)
•    Experience working with TANF recipients
•    Experience in community outreach
•    Microsoft certifications 
•    Experience in curriculum development
•    Bilingual

PHYSICAL DEMANDS: May require long periods of standing and moving about computer lab. May be required on occasion to connect or remove cables under a desk. Must be able to move monitors, printers, CPUs or other light equipment and supplies on occasion. 

The salary for this position is $54,000.

Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee’s spouse and children free tuition waivers. HVCC also has a generous leave policy. If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans

To apply, please visit www.hvcc.edu/jobs and complete the online application before the close date of August 30, 2026.  

Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all.

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.

Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.