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Lab Animal Manager information

What does a Lab Animal Manager do?

A Lab Animal Manager oversees the daily operations of animal research facilities, ensuring the well-being and care of laboratory animals. Their responsibilities include supervising staff, maintaining compliance with regulations, coordinating animal care and use protocols, and managing facility budgets. They also ensure that all procedures follow ethical guidelines and may assist with training researchers in proper animal handling techniques. The role is essential to supporting scientific research while maintaining high standards of animal welfare.

What are the main challenges a Lab Animal Manager faces in ensuring animal welfare while meeting research objectives?

Lab Animal Managers often balance strict regulatory compliance and the ethical treatment of animals with the needs of researchers who require timely and reliable results. Common challenges include maintaining detailed records, ensuring proper care protocols are followed, and training staff on best practices. Additionally, Lab Animal Managers collaborate closely with veterinarians, researchers, and regulatory bodies, which requires strong communication skills and adaptability. Proactively addressing these challenges helps maintain a healthy research environment and supports scientific integrity.

What are the key skills and qualifications needed to thrive as a Lab Animal Manager, and why are they important?

To thrive as a Lab Animal Manager, you need expertise in laboratory animal care, facility management, and compliance with regulatory standards, typically supported by a bachelor’s degree in animal science or a related field and certifications like AALAS. Familiarity with animal management software, environmental monitoring systems, and health surveillance protocols is essential. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and coordinate with researchers. These competencies ensure ethical animal care, regulatory compliance, and efficient facility operation in research environments.
What are popular job titles related to Lab Animal Manager jobs in Ohio? For Lab Animal Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Lab Animal Manager jobs in Ohio look for? The top searched job categories for Lab Animal Manager jobs in Ohio are:
What cities in Ohio are hiring for Lab Animal Manager jobs? Cities in Ohio with the most Lab Animal Manager job openings:
Lab Animal Manager jobs near you
Infographic showing various Lab Animal Manager job openings in Ohio as of July 2026, with employment types broken down into 27% Full Time, and 73% Part Time. Highlights an 100% In-person job distribution.
Client Service Representative at Harrison Animal Hospital

Client Service Representative at Harrison Animal Hospital

Harrison Animal Hospital

Harrison, OH • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Practice
Harrison Animal Hospital takes great pride in being a part of this community and working closely with our clients and their pets.
Our veterinary team take a hands-on approach to veterinary medicine - we're down to earth and practical but with all the technology and skill required for a state-of-the-art practice.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
The ideal candidate will be able to work closing shifts and/or weekends.
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE

Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $15.00 - USD $20.00 /Hr.

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