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L3 Application Support Jobs (NOW HIRING)

Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows. * Monitor, troubleshoot, and resolve issues in ...

Engineer

Mount Laurel, NJ · On-site

$90K - $100K/yr

L3 Application Support Engineer Technology Stack: Java, Spring Boot, Angular Experience: 610 years (relevant application support & development experience) Shift: Yes may require rotational shifts Job ...

Experience: 4-10 years in L2/L3 application support with development experience. * Industry Background: Banking or Investment Banking experience is essential. * Technical Skills: Proficiency in an ...

Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows. * Monitor, troubleshoot, and resolve issues in ...

Provide L3 support for application issues in production and non-production environments, ensuring timely resolution and minimal downtime. * Utilize Java and React skills to troubleshoot and resolve ...

Proven experience providing L2/L3 application support in retail environments. Strong experience with incident management, troubleshooting, and user support. Experience coordinating third-party ...

Manufacturing application L2/L3 production support * SQL queries & stored procedures * Troubleshooting, incident management & RCA * Manufacturing workflows, traceability, genealogy, OEE * Experience ...

They are seeking an L2 Application Support professional to provide excellent production support ... L3 and development team and provide and implement solutions. Qualifications : Required : • ...

Showing results 41-60

L3 Application Support information

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$5

$28

$75

How much do l3 application support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for l3 application support in the United States is $28.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between L3 Application Support vs L2 Application Support?

AspectL3 Application SupportL2 Application Support
CertificationsBasic IT certifications, vendor-specific certificationsEntry-level certifications, basic technical training
Work EnvironmentAdvanced troubleshooting, complex issue resolution, collaboration with development teamsInitial issue diagnosis, user support, ticket handling
ResponsibilitiesResolve escalated issues, perform root cause analysis, implement fixesHandle user queries, escalate unresolved issues, document solutions
Industry UsageIT support, software companies, enterprise environmentsHelp desks, customer support centers, IT departments

In summary, L3 Application Support handles complex, escalated issues requiring advanced technical skills, while L2 focuses on initial troubleshooting and user support. Both roles are essential in IT support hierarchies but differ in responsibilities and expertise level.

What is application support level 3 job description?

An L3 Application Support role involves handling complex technical issues, performing root cause analysis, and providing advanced troubleshooting for software applications. It often requires in-depth knowledge of systems, scripting, and tools like ticketing systems, with responsibilities including incident resolution, system optimization, and collaboration with development teams. Candidates typically need strong problem-solving skills and relevant certifications or experience in application support environments.

What is the role of L3 Application Support?

L3 Application Support involves providing advanced technical assistance for complex application issues that cannot be resolved by lower support levels. It typically requires in-depth knowledge of the application, troubleshooting skills, and familiarity with tools like logs and debugging software to diagnose and resolve problems efficiently.

What are popular job titles related to L3 Application Support jobs?

For L3 Application Support jobs, the most frequently searched job titles are:

Infographic showing various L3 Application Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $59,950 per year, or $28.8 per hour.

Information Technology_USA - USA_Support Executive

Jacksonville, FL • On-site

Real Soft, Inc.
IT Services • 501 - 1,000 employees

Contractor

Re-posted 17 days ago


Job description

LOCAL to Mount Laurel, New Jersey ONLY!
Role Descriptions: Job Title L3 Application Support EngineerTechnology Stack Java| Spring Boot| AngularExperience 610 years (relevant application support development experience)Shift Yes may require rotational shiftsJob SummaryThe L3 Application Support Engineer will provide advanced production support for businesscritical applications built using Java| Spring Boot| and Angular. This role focuses on deep technical troubleshooting| root cause analysis| and permanent fix implementation| working closely with development| infrastructure| and DevOps teams to ensure high availability and performance of applications.Key ResponsibilitiesProvide L3 production support for enterprise applications developed using Java| Spring Boot| and Angular.Perform in-depth root cause analysis (RCA) for recurring and complex incidents.Debug application issues related to APIs| microservices| backend logic| and frontend components.Analyze logs| stack traces| database issues| and performance bottlenecks.Implement bug fixes| patches| and minor enhancements in coordination with development teams.Support production deployments| releases| hotfixes| and post-release validations.Work with L2 support teams to guide issue triage and resolution.Ensure adherence to SLAs| incident management| and change management processes.Participate in on-call rotational shifts as part of 24x7 support coverage.Maintain and improve support documentation| runbooks| and SOPs.Proactively identify stability| performance| and security improvements.
Essential Skills: Java| Spring boot| Angular
Desirable Skills:
Keyword:
Skills: Advanced Java Concepts
Experience Required: 6-8, Project Code :